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- Roberto Gomes
Air Travel/Expert Profile
Expertise
General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 900 questions answered so far. Please do not send questions regarding best fares and airport parking.
Experience in the area
Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.
Education/Credentials
MBA Logistics, Marketing and Customer Services.
Something interesting about this subject that others may not know:
Airports and airlines. Facts behind the curtains, which the regular travelers may want to know.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response P = Politeness| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| Saeed | 02/10/12 | 8 | 10 | 10 | Thanks a lot |
| Dan | 02/01/12 | 10 | 10 | 10 | |
| McCleary | 10/23/11 | 10 | 10 | 10 | Thank you. You made my day! I ..... |
| Danielle | 09/04/11 | 10 | 10 | 10 | Thanks |
| Aaron | 09/04/11 | 10 | 10 | 10 |
Recent Answers from Roberto Gomes
2012-01-30 Code Share Booking & Seats:
Dear Dan If I understood your question, you are looking for a seat using your miles. In this case, you will need to enter directly on airline webpage, since the correspondent booking code is only available
2011-08-31 connecting flights:
Dear Aaron, Make sure that you having both boarding passes for both legs when checkin in at Cleveland. US Air will be responsible to accomodate you either on a later flight or other airline flight
2011-08-30 in transit usa- bring commercial goods to canada:
Dear Alana, Since you'll be transiting the US, the goods won't be staying in the US soil and therefore there is no need to collect the duties. Just make sure to declare it on the US Customs form.
2011-08-16 Chainmail Shirt:
Dear McCleary, TSA will scan and check your baggage despite of the material. What really will matter to them it is what is inside. If you are concerning about theft there are some other suggestions
2011-07-07 my pet:
Dear Carol, See on the following links the regulations to import a dog into Jamaica. http://www.jhcuk.org/visitors/pets and http://www.moa.gov.jm/Services/AnimalHealth/Import_Cats_Dogs.php
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