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Expertise

General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 700 questions answered so far. Please do not send questions regarding best fares and airport parking.

Experience in the area

Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.

Education/Credentials

BA in Marketing and Customer Services.

Something interesting about this subject that others may not know:

Airports and airlines. Facts behind the curtains, which the regular travelers may want to know.

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Recent Reviews from Users

Read More Comments

    K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
UserDateKCTPComments
David11/23/0910101010Roberto, Many thanks for your quick, clear .....
Jessica Corcoran11/21/09101010Thank you very much, It did help .....
MS11/10/0910Thank you for the prompt response. Will .....
TS11/02/0910101010 
Dario10/30/091010 

Recent Answers from Roberto Gomes

2009-11-22 Travel with leg in plaster:

Dear David, No problems whatsoever to travel with a cast. When making your booking you can ask for a wheelchair to help you during boarding and deboarding and ask for an aisle seat which is the one

2009-11-20 Samething as Patrick:

Dear Donnie, The answers is the same provided to Patrick... There is no regulation that says the specific amount that a tourist visiting the US must present to the inspectors. Passengers not having

2009-11-19 Baggage:

Dear S, Your bags may be checked through Atlanta if Air Tran has an interline agreement with Air France. If not, you'll need to collect present them at Air France counter. Make sure that you have

2009-11-13 Layovers:

Dear Jessica, By your description, I'm assuming that you are a New Zealand citizen an has a NZ passport. During your layover in Sydney to leave the airport transit area, you must have an Australian

2009-11-10 Unaccompanied Baggage:

Dear MS, Some airlines offers such service with rates that can be very attractive rather than paying the normal excess rates. Since Australia is on the spot, I'll reccomend to check with Qantas.

 

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