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Roberto Gomes


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General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 900 questions answered so far (send yours to be the 1,000th). Please do not send questions regarding best fares and airport parking.

Experience in the area

Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.


MBA Logistics, Marketing and Customer Services.

Something interesting about this subject that others may not know:

Airports and airlines. Facts behind the curtains, which the regular travelers may want to know.

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
james09/19/15101010thank you for your help on this!!

Recent Answers from Roberto Gomes

2017-01-09 international seat upgrades:

Dear Theo,  If you are entitled to an upgrade, your miles will do the work for you.  The higher the tier, the bigger the chance to be on the upgrading waitlist, if the flight becomes full or overbooked

2015-09-30 Baggage and security questions:

Dear Ryan,    Lets go by parts:    Delta cabin baggage regulations allows:  1 purse, briefcase, camera bag or diaper bag  or 1 laptop computer (computers cannot be checked)  or 1 item of a similar or smaller

2015-09-14 plane tickets:

Dear James,    I don't answer questions regarding best fares, but the sooner you buy it more chances you have to get a good price. You can do it online without any problems.  Just make sure to read all

2015-04-06 Air travel questions:

Dear Ryan,    Please see answers below:    Medications - passengers are allowed to bring medications in pill or other solid form through security screening checkpoints in unlimited amounts, as long as

2014-11-26 Exiting the US and Passport Control/Immigration:

Dear Ginny,    There is a rule issued by the U.S. Customs and Border Protection which published the Advance Information on Private Aircraft Arriving and Departing the United States.    This rule requires


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