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Cellular Phones/Expert Profile
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience in the area
Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)
Education/Credentials
Master's in Telecommunications
What do you like about this subject?
I really enjoy the world of telecommunications. I truly enjoy helping people learn more about the wireless world and also troubleshooting issues and problems.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Rick | 11/06/09 | 10 | 10 | 10 | 10 | Thank you deb.... That's what i was ..... |
| Douglas | 11/03/09 | 10 | 10 | 10 | 10 | |
| Riccardo | 11/02/09 | 10 | 10 | 7 | 9 | |
| alan | 11/01/09 | 10 | 10 | 10 | 10 | I live in australia and this is ..... |
| Suzanne | 10/30/09 | 10 | 10 | 10 | 10 | Thank you so much for the help ..... |
Recent Answers from DebiN
2009-11-02 battery:
Try removing the battery and then putting it back into the phone and see if it charges. If it doesn't, it is likely that the charger port may be broken. The phone is under warranty, so take you can get
2009-11-02 retrieving info from dead LG-VX9200:
What you were told at the Verizon store was correct. There is no way to retrieve info from the dead phone. I can assure you that information is correct. There is no place to go to retrieve info. It was
2009-11-01 Blackberry Text Content Retrieval:
What T-Mobile told you was completely correct. You can only get the numbers that you texted (which you have). Content is not retrievable. Not even with a court subpoena could you retrieve this because
2009-10-31 Personal Cell phone and BES:
Even though this phone is your "personal" phone, the information that goes through the BlackBerry server goes through your company's BES server because you have the BlackBerry Enterprise plan on your account
2009-10-30 call forwarding:
Go into your Phone icon, then to Options, then to Voice Mail. The phone number there should not be your phone number, it should be the number of the voice mail. It should have a +1 in front of the number
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