Cellular Phones/Expert Profile


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Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience in the area

Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)

Education/Credentials

Master's in Telecommunications

What do you like about this subject?

I really enjoy the world of telecommunications. I truly enjoy helping people learn more about the wireless world and also troubleshooting issues and problems.

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    K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
UserDateKCTPComments
Leonard11/15/0910101010I Got my answer in less than .....
Michael11/15/0910101010THANKS! :D
Mandy11/15/0910101010Thank you very much for your help .....
bob11/15/0910101010excellent anser! you rock!
Darrin11/15/0910101010WOW! You're good! Thank you!

Recent Answers from DebiN

2009-11-19 how to get my pic messaging to work on my phone:

You will not be able to fix the picture messaging. A phone flashed to Cricket that Cricket doesn't sell and flashed with an image that isn't totally Cricket will not allow you to use it for any type of

2009-11-19 Cancelling a Plan/Returning the phone:

When you signed your contract you signed for 3 years. If you cancel without 30 days, you return your phones, your contract is cancelled and you only pay for the service you used. You absolutely cannot

2009-11-18 blue tooth:

Put your phone into the pairing mode, put the Mercedes into the pairing mode and have the phone discover the car. The password for a Mercedes bluetooth is MBUSA (look at your phone and translate the letters

2009-11-17 at&t and bluegrass?:

You cannot use a GSM SIM card in a CDMA phone. Bluegrass works on the CDMA network and AT&T is GSM, so you can't use an AT&T SIM card in a CDMA phone because even if there was a slot for a SIM, it still

2009-11-17 Text records:

Yes, it is true. You are 100% safe to assume that someone with a subpoena can only obtain the last 3-5 days of actual text content. There is no guarantee that they will even be able to get that much, but

 

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