Cellular Phones/Expert Profile


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Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience in the area

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations

I belong to several organizations

Education/Credentials

Master's in Telecommunications

Awards and Honors

Received several awards for papers that I have published over the years

What do you like about this subject?

I really enjoy the world of telecommunications. I truly enjoy helping people learn more about the wireless world and also troubleshooting issues and problems. I miss teaching my students, so helping others is as close as I can get these days since I have retired from teaching.

Average Ratings

Recent Reviews from Users

Read More Comments

    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
Margo02/12/12101010Very detailed and even my follow up .....
Shane02/11/12101010 
Sherman01/29/12101010Nice answer :D
Michael01/26/12101010Answered my question,and very prompt!
Anvay Joshi01/23/12101010thanks for the reply. it really helped .....

Recent Answers from DebiN

2012-02-09 Incoming/outgoing calls:

If you bought a phone from someone other than your carrier, it won't work unless it is unlocked. Your SIM card has to have a voice plan and if it does, it should work for calls unless the phone you purchased

2012-02-02 All my batteries keeps giving up:

You shouldn't have any issues with batteries for a blackberry. You should only use the battery sold with your specific blackberry. You cant use any other battery. During the life of your device, you should

2012-01-28 Nokia N9:

Sherman -    You are correct, Sherman. Like original iPhones, this device has a battery that can only be removed by an authorized service agent for Nokia. Yes, the battery can be replaced, but you would

2012-01-27 Google Voice + Windows Mobile:

There aren't any free numbers, however, if you have a SIM card from another device (either used and now burned) or never been used, just putting the SIM card into the device will allow you to use it for

2012-01-25 Nokia N9:

Yes all cell phone batteries can be removed and replaced by the user. Only iPhones are different. Hope this helps.

 

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