I can answer questions about telecommuting, customer service procedures, inbound and outbound call center operations. Anything to do with telemarketing, answering service, virtual administration, secretarial and office help. What to look for in a virtual company or telecommuting company? How to deal with "difficult" customers. What to expect working from home?
I own a Virtual Assistant and Call Center business. I also have over 10 years personal experience in inbound and outbound telephone work. A lot of these years have been working from home (telecommuting).
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