Bob - Email - Email - Internet/Online

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Expert Profile: Bob

Expertise: Can answer a variety of questions from configuration to troubleshooting of all versions of Microsoft Office - Outlook, or Outlook Express/Microsoft Mail - basic or advanced. I have also supported Microsoft Exchange Server but am a little rusty there. I can also help you iron out antivirus/spyware/malware/adware problems. While I have not used Incredimail, Eudora, Netscape etc.. I have successfully helped people with these products. I have also supported Mac Mail although I do not know it as well.

Experience in the area
Over 10 Years working full time in Computer/Network/Application support. 4 Years working for the cable company providing support for High Speed Internet/Video and Digital Telephone. 5 years managing remote windows networks. A very high percentage of the calls I have received have been regarding Email problems or connectivity issues. Also managed over 450 remote NT networks where we supported all aspects of email.

Education/Credentials
BBA Management Information Systems Oklahoma University 1992 Microsoft Certified Professional Windows NT --------------- MCSE in process

	View Past Answers	View Detailed Ratings

Average Ratings
Prestige Points: 170
Knowledge	8.80 Excellent
Clarity of Response	9.40 Excellent
Timeliness	10.0 Best of the best
Politeness	10.0 Best of the best
Number Of Questions (in Past 24 Hours)		0
Max Questions to be Asked (in 24 Hour period)		5
Total Questions (since joining AllExperts)		21

Recent Reviews from Users

Knowl	Clarity	Time	Politeness	Date
8	10	10	10	10/08/08
9	7	10	10	10/10/08
10	10	10	10	10/09/08
10	10	10	10	10/06/08
7	10	10	10	10/02/08

User Comments

Thanks a lot for your help and good communication!
(Tom on 10/08/08)

Thanks SO much- it works just great that way- I've been an "expert" on this site and I know the time it can take. Thanks for sharing your expertise. C
(Cheri on 10/09/08)

Thanks, I had forgotten to check other computers and one of them didn't have the "leave message on server" checked. I should know tomorrow if this wor
(Charmaine on 10/06/08)

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	View Past Answers	View Detailed Ratings

Recent Answers from Bob

2008-10-08 Outlook Express odd problem: Well it seems things have changed since the last time I did this. I popped out to microsoft support page and the article I am used to seeing was not there and there are some new options. There used to...

2008-10-08 transfering address book: sure there are several ways of doing this. The personal address book is stored in a .wab file. To find the location open of outlook express click on the help and choose about address book. It will show...

2008-10-07 outlook: Hi John, The short answer is after you click on to forward the message simply highlight all these addresses and delete them. This is what everyone I know does. If it was not a forward message it...

2008-10-07 Outlook Express odd problem: no I sure don't mine works fine when I have group by conversation checked. When I run into those kind of things I typically do a google search on the problem and if I don't find specific instructions...

2008-10-06 Outlook Express odd problem: With what you have done so far you have probably checked this but just in case: go to view, go to current view is show all msgs checked? go to view sort by is received checked to list them in that order?...