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Richard Rost


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I am happy to answer any questions about how to USE Microsoft Windows XP. Also, please be sure to check the Windows Tips & Tricks and Windows XP Tutorials sections of my web site.

Experience in the area

I have been using Windows XP since it first came out. I have been teaching Windows (all versions) in the classroom since 1994, and online through computer tutorials since 2002.


I have been volunteering on AllExperts in the categories of Microsoft Access, Visual Basic, and Weight Loss for many months now.


I have created a line of computer tutorials online at and


Personally, I am self taught. I've learned everything I know from books and trial & error. If I don't know the answer, I know how to find it.

Past/Present Clients

I have over 20,000 happy clients worldwide.

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Don06/16/141010Thanks Richard, I was able to overcome .....
Dave05/28/12101010Thank you Richard. My sentiments exactly but .....
Tom03/01/12101010Thanks for the quick response. Think I .....

Recent Answers from Richard Rost

2014-06-05 PDF files:

Good luck. You're asking for some pretty outstanding compression there. You can try WinZip or WinRAR. They're sometimes able to get much better compression than the default Windows ZIP utility. However

2013-11-15 windowsxp:

First thing I would try would be to uninstall that virus scanner. Those are awful at slowing down your computer - especially older ones. See if that works.    Then, try removing any non-essential programs

2012-10-31 help me please:

You COULD try to use the Compaq recovery disc on your Dell, but be prepared for it to NOT work. Those recovery discs are usually specifically designed for ONE model of computer and all of the software

2012-05-22 Whether to upgrade to Windows 7:

Dave, I've always been of the mindset, "if it ain't broke, don't fix it."    If your computer is working fine, and you're happy with it under XP, then keep it.    If there are some NEW and fabulous features

2012-03-01 SlowOperation:

Most people don't like to do this, but the BEST WAY to speed up your computer is to wipe it and return it to FACTORY conditions. You can usually do this with the system restore utility that came with your


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