Windows XP/Expert Profile


Ask A Question

Carl Johnson

U.S.
Available
Expertise

I can answer most questions concerning Windows XP and 98. I am very interested in helping others to keep their older computers running since they can perform well if properly maintained. I am not a software or systems expert but usually can help with program applications problems also.

Experience in the area

I am an experienced computer user and an IBM retiree who specialized in computer hardware design and manufacture.

Education/Credentials

Bachelor and Masters degrees in electrical engineering.

Average Ratings

Recent Answers from Carl Johnson

2012-05-05 Unmountable boot volume:

Cause = damaged file system (the index to the programs on the hard drive).  Refer to:  http://support.microsoft.com/kb/555302  Microsoft Support    If it's a damaged file system case then:-  1.Insert the

2012-04-28 DEP:

From Microsoft:  http://support.microsoft.com/kb/875352    System-wide configuration of DEP  DEP configuration for the system is controlled through switches in the Boot.ini file. If you are logged on as

2012-04-17 Slow, Low Memory:

I will assume that the slowdown was not sudden but occurred over a period of days/weeks.  1) Too many tabs/screen open by Browser? close some.   2) Too many emails open? Close some. Both of these use up

2012-04-03 XP PRO Windows Updates?:

Glad that I could help of course.  I am still running Windows XP also. Along with many many others worldwide.  (Tree pollen allergies are common now and they last for several weeks as  various trees release

2012-04-02 CPU Test:

windsapi.dll is a system file normally in the folder C:\windows\system32.    Reference the Microsoft web page 310747 for instructions on correcting a corrupted file:  http://support.microsoft.com/kb/310747

 

Ask A Question

Windows XP

All Answers


Answers by Expert:


Ask Experts

Volunteer


©2012 About.com, a part of The New York Times Company. All rights reserved.