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- Troy M. MCSE, CNA, MCP, CST, IC3, A+
Windows XP/Expert Profile
Troy M. MCSE, CNA, MCP, CST, IC3, A+
returns 11/15/2012
Expertise
Hi there! Even though I am relatively new around here, I have been having great fun with PCs for over two decades now, becoming familiar with Windows through versions 3.x/9x/Me/2000/XP/2003. I enjoy helping others with what I feel is an exciting industry - computers are always changing, improving and offering new opportunities for learning. I look forward to assisting you with questions concerning Windows, how it interacts with your PC Hardware, configuration/settings or just general tips and ideas. Besides troubleshooting questions, feel free to ask the basics, as well. I will always start there, and I firmly believe that there is no such thing as a dumb question - we are all ‘Beginners’ at one time or another!
Experience in the area
I am an A+ Certified, Microsoft Certified Systems Engineer with Computer Service Technician and LAN Administration diplomas and 15 years direct experience with PCs including assembly, troubleshooting/support and upgrading. I have worked for retail outlets, schools and businesses, and have been an Instructor in the past as well – helping others, just like you, understand and enjoy computers!
Education/Credentials
MCSE (Microsoft Certified Systems Engineer), CNA (Certified Novell Administrator), MCP (Microsoft Certified Professional), CST (Computer Service Technician (Formerly Computer Engineering Technician)(Hardware/OS servicing Diploma), IC3 (Internet and Core Computing Certification)(Hardware/OperatingSystem/Internet Fundamentals Certification), A+ (Computing Technology Industry Association Hardware/Operating System Certification)
Something interesting about this subject that others may not know:
I am currently fighting an illness that has lasted for six years now. I do enjoy helping others and will continue to try to answer questions - it may just be a lower amount/on/off or take a little time to get your response..
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response P = Politeness| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| lee | 12/31/11 | 10 | 10 | 10 | Thanks so much for all the info! |
| Raphael | 12/13/11 | 10 | 10 | 10 | Thanks so much for your suggestions Troy ..... |
| Krishna | 10/31/11 | 10 | 10 | 10 | |
| harold | 10/27/11 | 10 | 8 | 10 | thank you man...may you live long ..... |
| Joseph | 10/25/11 | 10 | 10 | 10 |
Recent Answers from Troy M. MCSE, CNA, MCP, CST, IC3, A+
2011-12-31 defragmentation notice:
Hi Lee, You sound like you know a bit about computers and this Defragmenting stuff - and your instincts on it asking you every day are correct. Normally, you don’t need to do it “every day”, although
2011-12-13 Adding Windows 7 64-bit drivers to a Windows XP print server:
Hi Raphael, This is more of a generic incompatibility between architectures you have run into. What I mean is, 32-bit architecture (hardware, drivers, etc) is not able to properly talk to the newer
2011-11-27 old... Adobe photodeluxe business edition 1.0:
Hi Jerry, There could be a few problems with installing any program and getting this error. I am sorry that I am not an expert in Adobe products (I wish I was!) but the troubleshooting steps I will
2011-10-28 Windows XP Login Icons/Pictures:
Hi there Carol, There are a few things that could have happened and at first I was worried that you had used some 'free' Registry Cleaner from out there on the internet.. Unfortunately many of those
2011-10-25 windows xp bad sound(not no sound):
Greetings Harold, That does happen from time to time when changing things on the computer and there are a couple of things that may have happened. Let's take a look. Just to mention what updates
Answers by Expert:
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