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- Troy M. MCSE, CNA, MCP, CST, IC3, Aplus
Windows XP/Expert Profile
Troy M. MCSE, CNA, MCP, CST, IC3, Aplus
returns 06/01/2010
Expertise
Hi there! Even though I am new around here, I have been having great fun with PCs for over two decades now, becoming familiar with Windows through versions 3.x/9x/Me/2000/XP/2003. I enjoy helping others with what I feel is an exciting industry - computers are always changing, improving and offering new opportunities for learning. I look forward to assisting you with questions concerning Windows, how it interacts with your PC Hardware, configuration/settings or just general tips and ideas. Besides troubleshooting questions, feel free to ask the basics, as well. I will always start there, and I firmly believe that there is no such thing as a dumb question - we are all ‘Beginners’ at one time or another!
Experience in the area
I am an Aplus Certified [the 'plus sign' is unviewable here currently], Microsoft Certified Systems Engineer with Computer Service Technician and LAN Administration diplomas and 10 years direct experience with PCs including assembly, troubleshooting/support and upgrading. I have worked for retail outlets, schools and businesses, and have been an Instructor in the past as well – helping others, just like you, understand and enjoy computers!
Education/Credentials
MCSE (Microsoft Certified Systems Engineer), CNA (Certified Novell Administrator), MCP (Microsoft Certified Professional), CST (Computer Service Technician (Formerly Computer Engineering Technician)(Hardware/OS servicing Diploma), IC3 (Internet and Core Computing Certification)(Hardware/OperatingSystem/Internet Fundamentals Certification), Aplus [the 'plus sign' is unviewable here currently](Computing Technology Industry Association Hardware/Operating System Certification)
Something interesting about this subject that others may not know:
I am currently fighting an illness that has lasted for just over two years now. I do enjoy helping others and will continue to try to answer questions - it may just be a lower amount/on/off or take a little time to get your response..
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Tina | 06/15/09 | 10 | 10 | 10 | 10 | Much thanks for your help, and my ..... |
| rambling | 06/04/09 | 10 | 10 | 10 | 10 | I thank you very much for yor ..... |
| Kay | 01/19/08 | 10 | 10 | 10 | 10 | Thank you so much for your reply ..... |
| Laith | 12/07/07 | 10 | 10 | 10 | 10 | Troy, Thank you very much. Although I ..... |
| sam | 09/03/07 | 10 | 10 | 10 | 10 |
Recent Answers from Troy M. MCSE, CNA, MCP, CST, IC3, Aplus
2009-06-03 xp powertoy --tweakuninstall:
Hi Tina, I'm sorry but I wasn't the one talking about Tweakuninstall, that was another fine helper named JayLe here at this site: http://en.allexperts.com/q/Windows-XP-3282/External-Hard-Drive.htm
2009-06-02 cursor:
Hi there Ramble, I am assuming your name comes from the fact that your laptop seems to be 'rambling on and on' on it's own? Heh. I have an answer and I don't have an answer, to be honest, for this
2008-11-02 charging battery:
Hi Larry, It sounds like your battery, and although it could be the laptop itself (don't get scared it probably isn't), let's go with the battery first... Batteries last only about 1-3 years. After
2008-07-04 i have got a virus:
Hi Dhayal, I'm not 100% sure on what you were saying 'shut down', the pen drive or the computer. I'm going to assume the computer as you say it was behaving funny and was shutting down and displayed
2008-03-16 Winxp:
Hi Dan, This is actually quite normal for laptops/notebooks. The hardware inside laptops are somewhat different then a desktop “tower” PC and many of the components are often proprietary or at least
Answers by Expert:
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