Windows XP/Expert Profile


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Expertise

I like to help people as far my knowledge goes...i can help with Hardware Problems, Some parts of Multimedia and some internet related topics. and lots of basic stuff

Experience in the area

used to Windows XP, Network Administration, working in an IT department for over 5 years now, was working before as Hotline Support for Compuserve Germany, worked for Dell and HP in technical support in Germany from 97 to 99. But please dont ask Me things about Server Operating System and Microsoft Office Products. As the freqent questions about Password related topics are rising up, i dont answer any Questions about "How do i logon my system when i forgot my password". Answering this would be against the laws in my country, and excuse me, i dont know you and nobody can prove me that you really want to log on to your pc and not anyone else. Thx in advance.

Education/Credentials

was on a lot of trainings for Microsoft Software

Awards and Honors

I answered more than 3700 questions in my 2 years on askme.com, currently working in an IT Department...since 1999

Average Ratings

Recent Reviews from Users

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    K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
UserDateKCTPComments
Roy11/18/0910101010Hi Tom, I got the problem of .....
Roy11/17/0910101010Things are now back to normal. Many .....
joseph11/14/091010Thanks Tom - I was getting all .....
Roy11/13/0910101010 
John Rogers10/21/0910101010Can you please explain VGA Mode?

Recent Answers from Thomas

2009-11-17 no volume:

Hi check the cabling to the speakers, then check in the Control Panel if the Soundcard is muted in the Propertys. Check in the device manager if the card is still present there also. try to reinstall

2009-11-11 windows xp recovery:

Hi as far as i know the actual Dell D610 Notebooks are using only CD for restoring the system. This means installation from scratch, do this only if you have saved your personal files and folders..

2009-10-21 XP Safe Mode Problems:

Hi In safe Mode only the minimum of drivers is loaded, and powermanagement will not work. In your case i would try VGA Mode... Sorry Tom PS: If you press the F8 Button to reach the menu

2009-10-07 Photos on Disk:

if u have an DVD player which is able to read jpg format of pictures, the only thing you need to do is to copy the files to a cd or dvd, which medium you use depends on how much the files need room for

2009-09-30 error message installing fonts:

please check here http://support.microsoft.com/kb/314960/EN-US/ or here http://mintywhite.com/xp/xcustomization/install-new-fonts-in-windows-vista-and-x or here http://www.styopkin

 

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