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I am interested in answering questions regarding power window problems. Most typically those inquires will involve problems with window regulators, window motors, and window switches.

Experience in the area

I have been repairing window problems full time for over eleven years. I have repaired most all types of problems on the majority of domestic and import vehicles newer than 1988.


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The only education available in this field - the school of hard knocks!

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
pat10/05/15101010Very fast response time(I wasn't expecting that) .....
John09/01/15101010The repair steps worked!
Gary08/30/15101010Ben was very helpful with diagnosing my .....
Patricia 08/24/15101010Ben Menard is very helpful and knows .....
Andrew Price08/23/15101010What a great having my .....

Recent Answers from Ben Menard

2016-09-30 Window regulator/ winow mounting bolts:

Hi Joseph,     I am not sure of thread size.  Since you are having problems, why not just drill out the threads on the glass mount brackets (be very careful not to break the brackets by using too large

2016-05-27 1997 Camry rear window:

Hi Donald,     The COMPLETELY green wire is the "up" wire for the window motor.  If you look closely you will see that the other green wire has a black stripe.      If the motor does not run when you apply

2016-01-22 School Project:

Hello Claire,     I think your instructor needs to assign you a different project.      Windows on today's vehicles do not allow air to enter the vehicle when they are closed.  Vehicles today are so "tight"

2015-11-28 2012 Rav4 driver window :

Hi Tom,    I see two common problems on this and other similar Toyota models.    The first problem involves a missing bolt that connects the window regulator to the glass.  I think this is what you are

2015-10-04 2001 F150 Supercrew Driver Window Fail:

Hi Pat,     The fact that you can hear the relay pull in when you depress the window button down tells me that the switch is probably okay.  So I am guessing that you have a bad motor or some sort of electrical


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