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Expert Profile: Shän Lewis

Expertise:  I can answer "how to" and most general Help Desk related questions, with emphasis on desktop support (Windows 95-2000, some XP) and an unfathomable amount of software applications.

Experience in the area
Adobe Photoshop; MS Word; MS Excel; MS Powerpoint; Internet Explorer; MS Outlook; MS Outlook Express

Education/Credentials
10 years in Help Desk/PC Support/On-Site Support; Comptia A certified; Help Desk Analyst certified

Ask a Question       View Past Answers       View Ratings            
Average Ratings
Prestige Points: 920
Knowledge   9.83   Best of the best
Clarity of Response   9.72   Best of the best
Timeliness   9.69   Best of the best
Politeness   9.93   Best of the best
Number Of Questions
(in Past 24 Hours)
0
Max Questions to be Asked
(in 24 Hour period)
2
Total Questions
(since joining AllExperts)
74
Recent Reviews from Users
KnowlClarityTimePolitenessDate
1010101010/12/08
1010101010/09/08
1010101009/01/08
1010101009/01/08
1008/21/08
User Comments
Thank you very much Shawn, I appreciate your reply and explanation very much! Sincerely, Pablo Durissimo
(Pablo on 10/12/08)
Thanks, I will ask if I have more questions.
(steve on 10/09/08)
Thanks a lot.
(Charles on 09/01/08)
Shan, Many thanks for your help. Most appreciated. Sam
(Sam on 09/01/08)
Thank you very much for your kind explanation.
(Tohru on 08/21/08)
View All Comments
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Recent Answers from Shän Lewis
2008-10-05  screen size Hello Steve, Thanks for asking. If you're using the Display setting (in your Control Panel, accessible from the Start button), you should be able to change your display to whatever resolution size...
2008-09-24  limewire Hello Patricia, It seems that this is a common issue with LimeWire as I have seen various posts/emails with the same or similar issue. I found a posting on a forum that seems to have permanently fixed...
2008-08-25  QuickWords Hi Charles, I apologize for the delay. Things are now better on my end, now for your answering your question: I did some research on their knowledgebase website (http://support.corel.com/). So...
2008-08-24  PC startup Hello Sam, My apologies for the delays. I've had to fix some things here on my end, now on to answering your questions: If you're using Microsoft Windows, most likely the culprit is the StartUp...
2008-07-12  assign keyboard shortcut Hey Andy, Thanks for keeping in touch and thanks for the macro! I'm not a macro fanatic or expert, but I did some research. It sounds like it may possibly be a two-parter. The first part is...
More Answers for "Understanding Computers"


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