Steve Thompson - BlackBerry and BES - Palmtops/PDAs - Shopping

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Expert Profile: Steve Thompson

Expertise: I can answer questions relating to BIS, BES, Handhelds and Provisioning of devices. I can't talk about unreleased devices or software.

Experience in the area
I have been working with BlackBerrys since 2001 and working for RIM since 2003.

Education/Credentials
Masters and Bachelors degrees

Ask a Question	View Past Answers	View Ratings

Average Ratings
Prestige Points: 330
Knowledge	9.90 Best of the best
Clarity of Response	10.0 Best of the best
Timeliness	9.80 Best of the best
Politeness	10.0 Best of the best
Number Of Questions (in Past 24 Hours)		0
Max Questions to be Asked (in 24 Hour period)		5
Total Questions (since joining AllExperts)		29

Recent Reviews from Users

Knowl	Clarity	Time	Politeness	Date
10	10	10	10	08/19/08
10	10	10	10	08/11/08
10	10	10	10	07/25/08
10	10	10	10	07/16/08
10	10	10	10	02/26/08

User Comments

Thank you for a quick reply
(Dave on 07/25/08)

Thanks Steve. I think the first problem was related to him using the pst file in outlook and not the ost file. He's out of the office this week an
(Paul on 07/16/08)

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Recent Answers from Steve Thompson

2008-08-08 password protected: Unfortunately it depends on where the BlackBerry was being used. Go to the Options>Security screen and have a look at the very bottom of the screen. If it says there's a security policy in force it means...

2008-07-30 hanging: It depends on where the device is hanging. If you're getting as far as the ribbon (the screen with the icons) you can use the BlackBerry software that came on the CD with your device (or downloaded from...

2008-07-12 BlackBerry: The BlackBerry browser is a very simple browser. It doesn't have a Flash player and it can't display complex pages. 404 is a server error meaning Page Not Found - not a problem with the BlackBerry....

2008-01-27 Blackberry 8100 as a modem?: Sorry, you can't get it to work like that. Well, you can but you'd need to write a driver. RIM only writes a driver that allows you to use the BB as a GPRS/EDGE modem. What you'd need is a driver that...

2008-01-19 using blackberry as modem: You can use the BlackBerry as a modem when it's connected to a PC but it can't be done over BlueTooth. If it did work you'd still need an active BlackBerry service making it a very expensive modem. But...