Garage Doors/Expert Profile


Ask A Question

Expertise

I have 40 years in the garage door industry and have seen almost everything. I am on the IDEA board of directors (www.dooreducation.com) and am accredited by same. I will, to the best of my ability answer your questions on doors or openers. IF YOUR DOOR OPENER DOES NOT HAVE SAFETY CELLS, REPLACE IT. I'll bet you don't have a 20 year old television! I will not deal with shinbuster type doors. Replace it if you have one!

Experience in the area

I have been in the overhead door industry for 40 years. I have dealt with all major brands of garage doors and openers. I have been a member of the International Door Association for 25 years(www.doors.org). My speacialty is working with and understanding stretch and torsion springs. However, I will never recommened a customer to deal with a garage door spring.

Organizations

International Door Association, Door and Access Manufacturer's association, Institute of Door Education and Accreditation, American Legion

Education/Credentials

I have 2 years of collage , am on the IDEA board of directors, and if you didn't notice have been in the industry for 40 years!

Past/Present Clients

Cal Ripken

What do you like about this subject?

I live it.

What do you still hope to achieve/learn in this field?

You never stop learning.

Something interesting about this subject that others may not know:

A garage door spring in one long piece of wire and wire id is decided by the door weight. It can be would into any inside diameter from 1 19/32" to 6" and will do the same job.

Something controversial or provocative about this subject

Children and animals die from garage door openers without working, properly installed safety cells and safety equipment. June is garage door safety month!

Average Ratings

Recent Reviews from Users

Read More Comments

    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
Mike05/24/12101010Again, fast, courteous and complete replies to .....
Mike05/18/12101010Fast, speedy reply written in a friendly .....
Lorraine04/23/12I haven't had time yet to try .....
Sue04/16/12101010 
Sue04/12/12101010 

Recent Answers from Mike Whitacre

2012-05-13 Genie Pro 82 working only intermittently:

Hi Gary,     Safety cells should be mounted beside the door tracks no more than six inches from the floor. If you do not have the cells, do to ul325 for garage door openers, I will not answer questions

2012-05-13 Genie Pro 82 working only intermittently:

Hi Gary,     Does the unit have safety cells/.     mike

2012-05-09 Genie Pro 82 1/3 HP screwdrive opener:

Hi Steve,     Because of the litigous society we live in I will not answer questions about GDO's that do not meet the 1993 safety standards and will tell you the same thing I tell my customer's. Replace

2012-05-07 Reopening door:

Hi Ed,    The limits just shut off the motor at a predesigned point. If the door is hesitating at pretty much the same point, one of the garage door openers safety devices is reversing it. First thing

2012-04-20 Garage door opener:

Hi Lorraine,     Your Geni keypad works on a 390 freq. I believe Ultrlift(moore O Matic) works on a 310 frequency. I would suggest trying a Liftmaster 387 universal Keyless. You should be able to pick

 

Ask A Question

Garage Doors

All Answers


Answers by Expert:


Ask Experts

Volunteer


©2012 About.com, a part of The New York Times Company. All rights reserved.