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We are most familiar with the Hurd Window & Door brand. We can answer how to replace parts, identify parts, where to buy parts, if they are discontinued from manufacture and if there is a retro fit part that will work, how to shim and adjust Hurd Windows & Doors or diagnose a problem a Hurd window is having and how to fix it. We can also answer questions about pros and con of different types of window brands and help a person to know what they should ask when they are looking to buy new or replacement windows.

Experience in the area

R&R Window Service (dba) R&R Windows & Doors is a family owned and operated company. We started out as service center for windows and patio doors. Now we are a dealer, installer and service center for Colorado. Our founder Ron Reitz has been in the window industry since the late 1980's, so people not only be getting my window and door expertise but from everyone in our company. Our window & door lines we carry are Hurd Window & Door, Cascade Windows and Milgard Windows & Doors. But we have worked on about every type of window brand that has been sold in Colorado over the years.


These is for everyone in our company who would help answer questions: Arapahoe Community College, Installation Masters Institute - Level RLC-1, Hurd Sales Training Program, Hurd Service Training Program, EPA Lead Base Paint Certified.

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Eugene06/06/16101010Thank you so much the pictures you .....
Marilynn05/27/14101010Thank you so much, Brittini. I've been .....
Terry11/11/13101010Thanks for the advice. I am glad .....
Michael03/31/13101010Thank you for all of your help .....
Vishal02/17/13101010Thank you for your help. Very helpful .....

Recent Answers from Brittini Reitz

2014-10-07 Room Door Starting To "stick" to Frame:

Hi James,    Your home could have settled so now the doors frames are not square - you may need to shim the back side of 1 or more of the hinges and see if that helps.    The last thing you could to is

2014-06-19 Door Faceplate Problem:

Hi Carol,    Here is what some of my installers have done when the wood is stripped out like that.    You will need to completely fill in the whole with a wood dowel or wood that is solid (it needs to

2014-04-07 screen door to open the same direction as the solid door:

Hi Steve,    Yes there are screens doors you can get that do that. Pella has a nice selection of storm/screen doors that do what I think you are wanting. You can get them at either Loews or Home Depot

2014-02-27 Door price:

Not knowing what brand of doors they are getting you and if this includes install or not, for 3 doors and 2 of them have to be special size that seem fair to me. The BBB always recommends getting 3 quotes

2013-12-18 wheeels on sliding door:

Hi Marvin,    Without being able to see the door/wheels I don't know what to suggest to remove them as you have already removed the screw... Can you attach any pictures?     I would suggest looking up


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