Windows 8/Expert Profile

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Joerg Droege


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Being an early adopter of Windows 8, I can answer a wide-range of questions regarding this new OS.

Experience in the area

I had to support users regarding all kinds of Windows problems for many years, often "blind" over the telephone. I work in the IT industry for many years now filling in various positions for various IT and financial and health-care related companies.


I did an education as a Management Assistant in Informatics under the control of the Chamber of Commerce and Industry in year 2003.

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Jack05/06/16101010Thanks so much.
Jose Miguel02/25/16101010Very informative. Thanks
Robert02/07/16101010Thank you Joerg, the last link you .....
Bill01/21/16101010Hi Joerg. I downloaded the app and .....

Recent Answers from Joerg Droege

2016-07-17 Lost password:

Hello Lou!    Thanks for your question!    Yes, there is MAYBE a way around this. For Windows 10 users Microsoft has a free support service called "Answer Desk". They may help you maybe even with your

2016-06-05 printers:

Hello Richard, thanks for your question!    Unfortunately I cannot take you trough the steps myself as I don't use a Lexmark printr myself (I use a Dell instead) and googling resulted only in finding replacement

2016-06-04 lexmark:

Hello Richard,    thanks for your question.    It was in the experts question pool  - as nobody else knows how to answer, I will do so.    There are two options: Look in the manual that came with the manual

2016-04-15 Unzip files:

Hello Carlos!    Thanks for your questions!    There are tons of ways to extract RAR and ZIP files in a batch operations. Here are some possible tools mentioned:

2016-03-18 repeated log in on windows 8:

Hello Clem!    Thanks for your question!    Unfortunately based on your description it's unclear to me what you mean. Can you please provide screenshots of what's happening? (here is how http://www.take-a-screenshot


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