K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-13 | Mario | 10 | 10 | 10 | 10 | No | Hey there Keith! Thanks a lot for the Dell sites you found for me for my Dell 2350 dimension. I thought I still had to have warranty on my machine, or to be a on some service plan with themto be able to get tech info. Those two sites you pasted for me are great. They have a lot of info I wanted to see about my dell. Thanks again Keith. God Bless and best regards. M.B. El Paso, Tx. |
| 2009-11-11 | Mike | 10 | 10 | 10 | 10 | No | |
| 2009-11-05 | Amber | 10 | 10 | 10 | 10 | No | Thank you for helping me. Your comment about looking in the BIOS was what allowed my mom to find out that my boot options had been switched to "multi bay" whatever that means. She switched it back and I think it may have fixed it, because I haven't had any problems in normal mode since then. |
| 2009-11-03 | Justin | 10 | 10 | 10 | 10 | Yes | Thank you very much!...You were very helpful!.....I will forward all all my future questions regarding my pc and laptops to you...Sorry..LOL! again thanks! |
| 2009-10-21 | Nicholas | 10 | 10 | 10 | 10 | No | Keith has provided outstanding information and help. Very professional. Many thanks for volunteering. |
| 2009-10-06 | Chas | 10 | 10 | 10 | 10 | Yes | Great help! |
| 2009-09-30 | shaan | 8 | 10 | 10 | 10 | Yes | |
| 2009-09-23 | Warm | 10 | 10 | 10 | 10 | Yes | Thank you. After I shut down & reboot after several hours, the pc is showing its normal nature. Anyway thanks for your help, I hope it wont happen again. This info I will keep for my future. |
| 2009-09-23 | Ken | 10 | 10 | 10 | 10 | Yes | Thank you Keith, I really appreciate your quick response. I will look into the 1 Gig hard drive tomorrow, Regards, Ken. |
| 2009-09-20 | shaan | 10 | 10 | 10 | 10 | Yes | Its a very good ,professional thinking,.,.,I never thought of that,.,,.,Impressed |
| 2009-09-16 | edward | 10 | 10 | 10 | 10 | Yes | Hi! That was a timely answer. Thanks Ed. |
| 2009-08-18 | Kevin | 10 | 10 | 10 | 10 | Yes | Thanks alot. I think I am going to do that. |
| 2009-08-14 | Paul | 10 | 10 | 10 | 10 | No | Thank you. I'll see what I can find out about the cable. Incidentally, the machine was off when I turned it on its side. |
| 2009-08-04 | Billy | 10 | 10 | 10 | 10 | No | Tremendous help, cannot get it to run long enough to even see the setup/CMOS or OS, but will try your other ideas. Thank You very much and Regards Billy Poulos |
| 2009-07-27 | Karen | 10 | 10 | 10 | 10 | No | Thank you Keith - had to go to first screen and then boot screen but do not get the error any longer. |
| 2009-07-14 | John | 10 | 10 | 10 | 10 | No | Thanks Keith. |
| 2009-07-06 | John | 10 | 10 | 10 | 10 | No | Thanks Keith. |
| 2009-07-01 | Jerry | 10 | 10 | 10 | 10 | No | Thanks. I will try your advice in the mourning when I get home form work. Thanks again. Jerry Horton. |
| 2009-07-01 | Rich | 10 | 10 | 10 | 10 | No | |
| 2009-06-15 | kelly | 9 | 10 | 10 | 10 | Yes | Thanks for helping me out! |
| 2009-06-10 | Ralph | 10 | 10 | 10 | 10 | Yes | Thanks again, Keith. I will have to try to create the boot disk or System Recovery CD on my desktop. Hopefully, it will work on my laptop. Once again, your assistance is very much appreciated. |
| 2009-06-08 | John | 10 | 10 | 10 | 10 | No | Thanks Keith. |
| 2009-06-05 | John | 10 | 10 | 10 | 10 | Yes | Thanks Keith. |
| 2009-05-24 | Aseem Kushwah | 8 | 7 | 10 | 9 | No | |
| 2009-05-15 | Dan | 10 | 10 | 10 | 10 | No | Thank you. |
| 2009-04-29 | Rick | 10 | 10 | 10 | 10 | Yes | Very quick and precise answer. He also gave e more info to follow up on. Very nice of him. Will use this site and Keith again, when needed. |
| 2009-04-27 | Kevin | 10 | 10 | 10 | 10 | No | Thanks keith . inverter sits in a bracket attached to the lcd display . removed screw for inverter . removed bottom screws for screen to lift it slightly . inverter slides out to the left job done . inverter replaced and working ok . |
| 2009-04-27 | Henk | 8 | 10 | 10 | 9 | No | |
| 2009-04-20 | don | 10 | 10 | 10 | 10 | Yes | |
| 2009-04-20 | Gabe | 10 | 10 | 10 | 10 | No |
Answers by Expert:
For home computer owners perform complete system builds, software and hardware upgrades, troubleshooting and repairs, data recovery, anti-virus, and anti-spyware across all Windows platforms on desktops and laptops. Small network set-up.
8 years experience as a self-employed PC technician with 100% customer satisfaction.
Education/Credentials
Self-taught but am currently working on my CompTia Network certification

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