You are here:
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2008-04-16 | Hamza | 10 | 9 | 8 | 10 | No | |
| 2008-04-14 | DARIO | 10 | 9 | 10 | 10 | Yes | Great understanding and very well focused.Focuses on the question and answered it not asking for useless worldly here and there info. |
| 2008-04-03 | Luigi | 10 | 10 | 10 | 10 | No | cheers |
| 2008-03-20 | Evan | 10 | 10 | 10 | 10 | No | Thanks for the quick response, that answered my question! |
| 2008-03-16 | quest | 10 | 10 | 10 | 10 | No | Thanks! |
| 2008-03-10 | Evan | 10 | 10 | 10 | 10 | Yes | Thanks a lot! |
| 2007-11-19 | Henry | 10 | 10 | 9 | 10 | No | Thank you for the helpful explanation. |
| 2007-04-13 | juan | 10 | 10 | 10 | 10 | Yes | Thanxs for your input. Unfortunately the hard dried was fried snd i lost alot nut luckily i had about 95% backed up. Thanxs again |
| 2007-04-10 | Stephen | 10 | 10 | 10 | 10 | Yes | Information was accurate and effective (not to mention very much appreciated!!) Steve |
| 2006-11-08 | shrutesh | 8 | 10 | 10 | 10 | No | keep it up |
| 2006-11-01 | Tim Webb | 10 | 10 | 10 | 10 | Yes | Thanks Ben for the advice, I'm sure once I've tried the things you've told me in your latest response I will find the issue. |
| 2006-11-01 | Paul | 10 | 10 | 10 | 10 | Yes | Really fast response there mate, wasn't expecting a reply for a few days at least! Thanks for that anyway, and I might see if I can't get accepted on here as an expert too. Cheers, Paul |
| 2006-10-30 | Manuel | 10 | 10 | 10 | 10 | Yes | I solved the problems before see the answer. But it was exactly why I did however I also changed the memory from one slot to another, following the recommandation of somebody in your WEB side,I think that was Benedict Brand-Cotti coaching to somebody else in a similar problem. THANK YOU VERY MUCH !! MANUEL GONZALEZ-GIL |
| 2006-10-09 | Omer Shargall | 10 | 9 | 10 | 10 | Yes | |
| 2006-09-26 | Sy Huynh | 10 | 10 | 10 | 10 | Yes | I was scared of touching things inside the computer case. Ben encouraged me, walked me though step by step, and taught me a huge lesson. The computer was given to me as a junk, Thanks to Ben, it is now running even better than my own computer. And it is not a spaceship to me anymore! |
| 2006-09-25 | David r | 10 | 10 | 10 | 10 | Yes | system restore worked a real treat!...its genius...thank u! |
| 2006-09-07 | David | 10 | 10 | 10 | 10 | Yes | Thank you so much for your advice. |
| 2006-08-22 | Landon | 10 | 10 | 10 | 10 | No | Ben, Very good answers! You hit on one of the issues I had, that being the KVM but I elimated that variable immediately and it was still doing it. I've received several different ideas that I am going to try tomorrow when I get to work and see if any of them work. I'll keep you posted. Some of the thoughts - Update the mouse driver Try another keyboard (maybe one of the keys is sticking) Update the video driver Repair Windows Reinstall Windows Hopefully one will work!!! Thanks again, Landon |
| 2006-08-21 | Eric | 10 | 10 | 10 | 10 | No | Thanks a lot for a very thoughtful and helpful answer. You helped me a lot. Have a great day! Eric |
| 2006-08-16 | Raza | 10 | 10 | 9 | 10 | No | Thanks |
| 2006-08-16 | Kevin | 10 | 10 | 8 | 10 | No | Thanks for your time & help. I ended up just buying a new cpu/mobo combo. But thank you for looking into it. I really appreciate it. |
| 2006-08-05 | Laura | 10 | 10 | 10 | 10 | Yes | Ben was very helpfull with my hardware problem, i know now how to sort it, so thanks man.. oh yeah he was also very speedy! |
| 2006-07-17 | Kenneth Renshaw | 10 | 10 | 10 | 10 | Yes | Thanks for your time and expertise! |
| 2006-07-04 | Mike Eidson | 10 | 10 | 10 | 10 | Yes | Thanks Benedict, for your prompt reply! A few others have told me it sounds like the vendor software also. I have Emailed the vendor about the problem. Thanks again. Mike Eidson |
| 2006-06-22 | Jon Defibaugh | 10 | 10 | 10 | 10 | Yes | Happy days, after 8 months of rebuilding this system from a major lightning crash, I finally have it running. The cause of the sudden shutdowns was indeed heat, adding a bigger and better fan fixed the problem, bringing my CPU temp from 98C to 53C and it started up and is currently loading windows. Thank you very much. |
| 2006-06-22 | Jon Defibaugh | 10 | 10 | 10 | 10 | Yes | Happy days, after 8 months of rebuilding this system from a major lightning crash, I finally have it running. The cause of the sudden shutdowns was indeed heat, adding a bigger and better fan fixed the problem, bringing my CPU temp from 98C to 53C and it started up and is currently loading windows. Thank you very much. |
| 2006-06-16 | Tom T | 10 | 8 | 8 | 10 | No | Got to the point and identified the issue. Gave me some things to check to be sure. Great experience. |
| 2006-06-14 | Valerie Joyce | 10 | 10 | 10 | 10 | Yes | One of the best! |
| 2006-06-11 | Valerie Joyce | 10 | 10 | 10 | 10 | No | Thank you SO much! Everything you've said is helpful and useful to me. It will definitely make my decision that much easier. |
| 2006-06-10 | Don Gardon | 10 | 10 | 10 | 10 | No | Thanks for your help... |
Answers by Expert:
General questions about Hardware selection, PC self-building. POST issues and boot problems, are all fine. I am also confident answering questions regarding Linux based systems. Apple Mac is my current weakness, but I'm happy to help where I can.
15 years Building, Repairing and upgrading PC's and workstations. 5 years Supporting international customers whilst integrating a fixed wireless access systems into their networks. This includes directly training Engineers of various nationalities about our (VectaStar) equipment.
Education/Credentials
Data Communications and Telecommunications at Degree Level

©2009 About.com, a part of The New York Times Company. All rights reserved.