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All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-15 | Morgan | 10 | 10 | 10 | 10 | No | thanks again!! |
| 2009-11-15 | Morgan | 10 | 10 | 10 | 10 | No | Quick response, thank you very much. |
| 2009-11-10 | Ben | 10 | 10 | 10 | 10 | Yes | Clear and concise, right to the point answer. |
| 2009-11-04 | Ria | 10 | 10 | 10 | 10 | Yes | Fast and good response with great knowledge. Expert provided additonal information too which was nice. |
| 2009-11-02 | Pepi | 10 | 10 | 10 | 10 | Yes | Yeah It helped! :-) I though that wireless router can be use only to spread the wireless signal(internet)via antenna, but not that it can connect to some WiFi transmitter and receive wireless signal trough antenna. |
| 2009-10-13 | Mike | 10 | 9 | 10 | 10 | Yes | thanks for the response. If I understand your answer to the last question (how do I link HD), in which you indicated that I cannot. You meant not directly to the router, but there is most likely a method of still accessing the HD wirelessly by linking it to a permanently attached computer (fileserver). |
| 2009-08-19 | Jim | 10 | 10 | 10 | 10 | Yes | Scottgem was prompt with his reply and his reply was informative and to the point. jb |
| 2009-08-14 | Kristi | 10 | 9 | 10 | 10 | No | |
| 2009-08-11 | Lew | 10 | 10 | 10 | 10 | Yes | Scott, Thanks for your help. We can't move the router due to primary phone line, etc. My experience with Linksys tech help, unlike yours, was poor at best; they read off a script, refused to answer questions they hadn't asked, and could not answer a relatively simple question: Is this Expander compatible with my 300N router? That's irritating since I was dealing with the manufacturer. Remember, though, Linksys is now a Cisco subsidiary... Your phone line info was very helpful, as was your reply. Thank you for your time. |
| 2009-07-03 | Kenny | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-29 | Bryan | 10 | 10 | 10 | 10 | Yes | Thanks for the help Scott :) |
| 2009-06-21 | Peter | 10 | 10 | 10 | 10 | Yes | thanks lots |
| 2009-05-30 | Paul | 10 | 10 | 10 | 10 | Yes | Thanks. Paul |
| 2009-05-04 | Paul | 10 | 10 | 10 | 10 | Yes | I've spent ages trying to work out problem, Scott sorted it in seconds. Scott your a gem. Thank you |
| 2009-04-25 | Paul | 10 | 10 | 10 | 10 | Yes | Thanks, I didn't know that. paul |
| 2009-04-21 | Adam | 10 | 5 | 10 | 8 | No | |
| 2009-03-28 | toni | 10 | 10 | 10 | 10 | No | |
| 2009-03-25 | Tohru | 9 | 9 | 10 | 9 | No | Thank you very much for your kind help. Everything is clear now. |
| 2009-03-21 | Farbod | 10 | 10 | 10 | 10 | No | thanks again much appreciated! |
| 2009-03-20 | Farbod | 10 | 10 | 10 | 10 | Yes | Thanks, yes 650 gb of storage. I will be using it for just that, central storage of photos and files. I will look into it. |
| 2009-03-16 | Colin | 10 | 10 | 10 | 10 | Yes | Wonderful and fast |
| 2009-02-25 | Marc | 10 | 10 | 10 | 10 | Yes | |
| 2009-02-07 | Keanu | 10 | 10 | 10 | 10 | Yes | Thanks buddy, it got fixed before I received your answer. |
| 2009-01-20 | Jerry | 10 | 8 | 10 | 10 | No | Thanks for the help! |
| 2009-01-19 | Faridah | 10 | 10 | 10 | 10 | No | Thanks for the explanation |
| 2009-01-14 | David | 10 | 9 | 10 | 10 | No | Scott as always gave me a great response - my only feedback is that it would have been helpful if he could have explained his answer a little more (how to...), but I realize he probably gets a lot of questions and need to be brief. Still happy with all aspects of his reply. |
| 2009-01-14 | David | 10 | 10 | 10 | 10 | Yes | Scott was very helpful on both my initial and follow-up questions and responded in a timely manner. Great job and would definitely use again. |
| 2009-01-13 | David | 10 | 10 | 10 | 10 | Yes | Scott was very helpful in his quick response. |
| 2009-01-12 | Tommy | 7 | 6 | 7 | 10 | No | |
| 2009-01-06 | William | 10 | 10 | 10 | 10 | Yes | Thank you! |
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Answers by Expert:
Scottgem
Expertise
Most general questions on LANs, especially home networks. Some admin and design issue.
Experience
I've been an IT Professional for more then 16 years. I've accumulated a larege store of knowledge that allows me to answer a wide variety of IT related questions.
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