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Microsoft Word/Jean Mornard
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-08-04 | Mary | 10 | 10 | 10 | 10 | No | Belated thanks for your help - how simple and yet i overlooked it - many thanks & best wishes, Mary. |
| 2009-07-29 | Lily | 10 | 10 | 10 | 10 | Yes | I was grateful for the good answer that Jean gave me. I realize that options between different versions of Word will eventually have to be personal choices, but it helps to get good input from someone who knows much more than I do about computers. Thanks, Jean |
| 2009-07-29 | Dorothy | 10 | 10 | 10 | 10 | Yes | Jean answered my questions promptly and professionally. I really appreciate this service and those, like Jean, who volunteer to help us who are still learning. Thanks, Jean! You're great!! Best Regards, Dorothy |
| 2009-07-27 | Chris | 10 | 10 | 10 | 10 | No | Great answer, quick and to the point, Thank you |
| 2009-07-22 | Peter | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-22 | Rhonda | 10 | 10 | 10 | 10 | No | Thanks Jean! I appreciate your timely response and will give that a try. Regards, Rhonda |
| 2009-07-14 | Gabrielle | 7 | 10 | 10 | 10 | Yes | THank you very much, Very helpful. |
| 2009-07-14 | Jo | 10 | 10 | 10 | 10 | Yes | Thanks, Jean, it worked perfectly! I appreciate your time and talent. Jo |
| 2009-07-10 | Melissa | 10 | 10 | 10 | 10 | No | |
| 2009-07-07 | KT | 10 | 10 | 10 | 10 | No | Thanks so much! I followed the paste special command and rotated it 90 degrees and it worked! |
| 2009-07-06 | Ari | 8 | 9 | 8 | 10 | Yes | It was a great response, although it didnt fully answeer my question, due to the fact that i did not specify correctly. although good response. thank you |
| 2009-07-01 | Sam | 10 | 10 | 10 | 10 | No | thanks very much! |
| 2009-07-01 | Debby | 10 | 10 | 10 | 10 | No | Thanks. I keep getting sent to that page, but either I cannot use the method or it is too much for others to handle when working with the template. |
| 2009-07-01 | Carol | 10 | 10 | 10 | 10 | No | |
| 2009-06-29 | Frankie | 10 | 10 | 10 | 10 | No | Thanks for that - I'm impressed with the speed of reply ! I've hunted all over the web looking for a solution - I'm sure I'll be able to sort out my problem with the info you have given me. Thanks |
| 2009-06-18 | Michael | 10 | 10 | 10 | 10 | Yes | Thank you for trying.. |
| 2009-06-18 | Dawn | 10 | 10 | 10 | 10 | Yes | This is exactly what needed to be done! |
| 2009-06-12 | Barbara | 10 | 10 | 10 | 10 | Yes | This was great. It allowed me to accidently find the answer. |
| 2009-06-03 | Lowell | 10 | 10 | 10 | 10 | Yes | Jean, You are wonderful! Thank you so much! |
| 2009-05-22 | Medo | 10 | 10 | 10 | 10 | Yes | thank you very much i appreciate your kindness and prompt cooperation |
| 2009-05-21 | Mendi | 10 | 10 | 10 | 10 | No | Thank you, Jean. I finally understand what a PDF is. I can stop being frustrated that I just do not know how to do it. Thank you very much for the information. ~Mendi |
| 2009-05-20 | Judy | 10 | 10 | 10 | 10 | No | What a wonderful service. Thank you. |
| 2009-05-19 | James | 10 | 10 | 10 | 10 | Yes | Your advice worked great. Thank you |
| 2009-05-15 | Mariah | 10 | 10 | 10 | 10 | No | |
| 2009-05-13 | Nick | 8 | 9 | 9 | 10 | No | Thanks, I see that text boxes can be used in the way I intended. |
| 2009-05-08 | Eliezer | 10 | 9 | 10 | 10 | No | Thank you for the resource. I will look into it next week. |
| 2009-05-06 | Greg | 10 | 10 | 10 | 10 | Yes | Thanks jean..Worked a treat!!! |
| 2009-05-05 | Charles | 10 | 10 | 10 | 10 | Yes | |
| 2009-05-04 | Judith | 10 | 10 | 9 | 10 | Yes | Thanks for a simple to understand answer. Although I do feel like a bit of an idiot - I should have thought of that! It was two in the morning though. |
| 2009-05-04 | Chris | 10 | 9 | 9 | 10 | No |
This topic answers questions related to Microsoft Word stand-alone or Mircrosoft Office Word including Word 2003, Word 2007, Office 2000, and Office XP. You can get Word help on formatting text, tables, tabs, fonts, styles, general Word layouts, bullets, headings, and outlines, using templates, toolbar modifications, and using Track Changes. You may also find tips on linking Word and Excel embedded objects including charts. This site does not provide a general Word tutorial nor the basics of using a word processor. It provides specific answers to using Microsoft Word only. If you do not see your Word question answered in this area then please ask a Word question here
Answers by Expert:
Jean Mornard
Expertise
I am happy to answer questions about formatting and layout, mail merge, tables, graphics, tracking changes, outlining, and more. I currently use Word 2007, but I can also answer many questions about Word 2003.
Experience
I have worked professionally on MS Word since 1992 when v2.0 was launched. For one employer, I created several macros to address the issues of translating a document from a Sun-based desktop publisher to Word and then from Word to ASCII (a VERY specific application). I have created mail merge letters and labels, fliers and brochures, concert programs, investment company documents, large running tables, along with the more ordinary word processing documents.
Education/Credentials
B.A from the University of Minnesota
Participated in several work-required training sessions on the entire MS Office Suite, the latest being on the transition between Office 2003 and Office 2007. I have also conducted training sessions on Word and Excel within my work setting.
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