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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-21 | michael | 10 | 10 | 10 | 10 | Yes | Outstanding! |
| 2009-11-21 | nishith | 10 | 10 | 10 | 10 | Yes | Thanks a ton. never expected such a clear and prompt solution. Thanks again, and keep the good work up. |
| 2009-11-20 | Theresa | 10 | 10 | 10 | 10 | No | What excellent service! I am very, very impresssed. |
| 2009-11-18 | Jerry | 8 | 8 | 7 | 8 | No | |
| 2009-11-16 | John Deaton | 10 | 10 | 10 | 10 | Yes | She not only knew the answer, she explained it very well. And did not talk down to me, which meant a lot, because Word makes me feel like an idiot half of the time. I think this is a wonderful service and am so glad I discovered it. I shall say that AllExperts is a bright path amid the maddening complexity of IT! Bill Gates will get richer anyway, but it is nice to find people who are good, and who care. John G. Deaton |
| 2009-11-14 | Kevin | 10 | 10 | 10 | 10 | No | Thank you, that fixed the problem. |
| 2009-11-13 | Rebecca | 9 | 9 | 10 | 9 | No | |
| 2009-11-12 | Sonya | 10 | 10 | 10 | 10 | Yes | Suzanne, you are fabulous! After YEARS of trying to figure this out, you've nailed it! Thank you to the 10th power! And, thanks to Google for bringing me to AllExperts! |
| 2009-11-07 | chris | 10 | 10 | 10 | 10 | Yes | thank you very much, it worked. thanks for your quick response and keep up the good work. regards chris hudson. |
| 2009-11-04 | muge | 10 | 10 | 10 | 10 | No | again, many thanks! |
| 2009-11-04 | muge | 10 | 10 | 10 | 10 | Yes | thanks again for your time! |
| 2009-11-02 | Masood | 10 | 10 | 10 | 10 | Yes | Hi Suzanne, Thanks a million for your valuable suggestion. It really worked. |
| 2009-11-02 | Kelly | 10 | 10 | 10 | 10 | Yes | Amazing! Microsoft techs could not answer this for me, but Suzanne responded with a solution within a couple of hours! (I've been working on this for months!)Thank you so much. So happy that people like Suzanne take the time to share their wisdom with people like us! |
| 2009-11-02 | Melissa | 10 | 10 | 10 | 10 | No | Voila! It worked. Thanks so much for the quick and spot on reply. |
| 2009-11-01 | Corina | 9 | 10 | 10 | 10 | No | |
| 2009-10-28 | Jeff | 10 | 10 | 10 | 10 | Yes | It Worked! Thank you very much! Jeff |
| 2009-10-26 | Milind | 10 | 10 | 10 | 10 | Yes | Thank u for clearing my doubts. Thanks a lot Regards Milind |
| 2009-10-24 | Milind | 10 | 10 | 10 | 10 | Yes | Thanks suzanne for ur kind help. That was a great help for me. |
| 2009-10-23 | SuzyQ! | 10 | 10 | 10 | 10 | Yes | Suzanne is the best, fast answers and correct! |
| 2009-10-22 | Linda | 8 | 9 | 10 | 10 | No | |
| 2009-10-21 | Al | 10 | 10 | 10 | 10 | Yes | Thanks, not sure how to proceed but apprciate your help |
| 2009-10-20 | Lisa | 10 | 10 | 10 | 10 | No | Thanks ever so much! |
| 2009-10-20 | Eveline | 10 | 10 | 10 | 10 | No | Waaw, thanks a bunch, Suzanne! |
| 2009-10-19 | Scott | 10 | 10 | 10 | 10 | Yes | excellent advice and gret help - I wish I had found you guys years ago |
| 2009-10-19 | Joe | 10 | 10 | 10 | 10 | Yes | THANKS!!! I'll try this this week and let you know if I run into any roadblocks. Thanks again for your very timely and well written response. JoeD |
| 2009-10-18 | Joao | 10 | 10 | 10 | 10 | No | Thank you, your answer was what i needed to know |
| 2009-10-16 | Isaac | 10 | 10 | 10 | 10 | Yes | I appreciate the prompt response and the clear explanation provided. Inexperienced computer users need this kind of 'expert' that can explain without confusing. |
| 2009-10-11 | Chas | 10 | 10 | 10 | 10 | Yes | Wow! Thanks for the quick and comprehensive answer, as usual. |
| 2009-10-10 | Hannah Burnett | 10 | 10 | 10 | 10 | No | Such a quick response, really helped me out with my problem and with a couple other issues I had as well! |
| 2009-10-10 | Jim Canale | 10 | 10 | 10 | 10 | Yes | Wow! I did not expect such a wealth of information to work from. It is obvious to me that you make a great deal of effort to help people. I will delve into your suggestions, and see how it goes. |
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Answers by Expert:
I've been using Word for Windows since version 2.0 (1992), and the more I learn about it, the more I realize how little I know. But I may know a few things that you don't, and I'll help if I can. I answer many questions every day in Microsoft's peer support newsgroups and as a result have been awarded the MVP (Most Valuable Professional) designation by Microsoft Corporation. You may be able to find the answer to your question at the Word MVPs' FAQ site or at my own Word FAQ site, so please check those first! Please, no questions about VBA (macros), Registry editing, networks, or complex merges, as I have no experience with these aspects of Word, nor do I have any experience with Word for the Mac.
I have a master's degree in classics (Latin), which is surprisingly helpful, though I no longer teach. The things I am proudest of: Having raised two children to maturity, both Merit Scholars, both college graduates (one a philosophy major!), one Phi Beta Kappa (from Harvard!); having been made a Paul Harris Fellow by my Rotary club; having been designated a Microsoft MVP.
Education/Credentials
B.A. (Latin), Agnes Scott College, 1966; M.A. (Classics), Emory University, 1972.

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