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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-19 | Doug | 10 | 10 | 10 | 10 | Yes | Response was clear, timely, and polite, and, I trust, knowledgeable although not what I'd hoped. |
| 2009-11-18 | Mat. | 10 | 10 | 10 | 10 | Yes | Many thanks |
| 2009-11-18 | Wayne | 10 | 10 | 10 | 10 | Yes | Thank You for help |
| 2009-11-12 | Tim | 10 | 10 | 10 | 10 | No | Of course. Makes perfect sense. Thanks Aidan. |
| 2009-11-10 | Kathy | 10 | 10 | 10 | 10 | Yes | Thank you SO much! |
| 2009-11-06 | Hulda | 10 | 10 | 10 | 10 | No | |
| 2009-11-04 | muge | 10 | 10 | 10 | 10 | No | |
| 2009-11-04 | muge | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-29 | Morgan | 10 | 10 | 10 | 10 | No | |
| 2009-10-26 | karen | 10 | 10 | 10 | 10 | Yes | Oh my goodness, all this time I have been reading the instructions (which I had actually found beofre I asked the question), as choose: Office, new.... not Office, open!! I am so blind sometimes. Thanks so much for your patience and perserverance with me. |
| 2009-10-26 | Zohra | 9 | 10 | 10 | 10 | Yes | Thank you, very fast reply :) |
| 2009-10-23 | Stephen | 10 | 10 | 10 | 10 | No | Thank you. I'll give it a whirl. |
| 2009-10-19 | attis | 10 | 10 | 10 | 10 | Yes | Thanks Aidan! |
| 2009-10-14 | Chas | 10 | 10 | 10 | 10 | Yes | Thanks. |
| 2009-10-09 | Barbra | 10 | 10 | 10 | 10 | Yes | Appreciated the speed of the response and the knowledge. Thanks! |
| 2009-10-07 | Permal | 10 | 10 | 10 | 10 | Yes | thamks |
| 2009-10-04 | Hilary | 10 | 10 | 10 | 10 | No | Thank you so much for such a prompt and excellent answer! Kind regards Hilary |
| 2009-09-30 | carolina | 10 | 9 | 10 | 10 | Yes | Thank you so much Aidan! |
| 2009-09-15 | Tammi Jean | 8 | 10 | 9 | 10 | No | Aidan, Thank you for your assistance. I spent a total of about 10 hours trying to fix this problem. I uninstalled and reinstalled Word twice. I uploaded all MS updates again. I took my computer back to a date I knew everything was working; however, that made all my documents disappear so I restored it by the saved file for that day. Somewhere in all of that the problem finally fixed itself. I appreciate your help. I have bookmarked the link you gave me for future reference. TammiJean |
| 2009-09-14 | Jan | 10 | 10 | 10 | 10 | Yes | Thank you Aidan Heritage, It turns out I had the problem wrong. Apparently the document was originially created in a different version of Word and something happened when I opened it in Word 2003. The hyperlink text is the correct color if reformat them. I'm sorry I got the problem wrong but thank you for your help and time. It is most apperciated. Kindest regards, jan |
| 2009-09-10 | Lucian | 10 | 10 | 10 | 10 | Yes | Very nice and to the point Lucian |
| 2009-09-10 | Marcas | 10 | 10 | 10 | 10 | No | Thanks. Really helpful. |
| 2009-09-04 | Maria | 10 | 10 | 10 | 10 | Yes | I am very grateful for the swift and very clear answer solving my problem. Maria |
| 2009-09-02 | Carol | 10 | 10 | 10 | 10 | Yes | Thanks, Aidan. I did find a workaround that works: hidden paragraph marks, as explained in this article: http://sbarnhill.mvps.org/WordFAQs/RunInSidehead.htm. Your answer was good but would not work in my case because I also wanted the auto numbering to be in the table of contents, and the style for the heading applied to the words I wanted would not pick up the numbering. I do appreciate your response and feel fortunate to have your help online. |
| 2009-08-12 | tangea | 10 | 10 | 10 | 10 | No | Aidan: Thanks heaps for getting back to me so quickly. Yes, you were right. Apparently the problem--and I'm not quite sure what it was--lay the other end. But it now seems to be sorted. So again, many thanks. Tangea |
| 2009-08-10 | Jimmy | 10 | 10 | 10 | 10 | No | |
| 2009-08-09 | Christine | 10 | 10 | 10 | 10 | No | I'd thought that was the problem too and contacted the support desk for the kodak all-in-one printer on friday and they said "if the printer is printing, its not a problem with the printer" which seems like rediculous logic to me. I have another printer that's out of ink so maybe I'll get an ink cartridge and try that one and see how it goes. Thanks for your help and support! |
| 2009-08-09 | ali | 10 | 10 | 10 | 10 | No | Hello and I wish again that you are doing well nowadays. Thanks again for your very good comments about creating,Setting and all managing for double line border with three equal symbols(===) I completed my documents include texts, pictures and … in MicrosoftWord2007. I have also used many double line borders in bottom of subjects to separate them. Now I decide to delete some of the double line borders that I have created them with the keyboard shortcuts(after typing the three equal symbols ===). It seems that it’s hard to remove the borders only. After cutting or using the BackSpace key, the texts up and down of the border will be removed or after deleting the border the texts will remove too. As your completed and detailed descriptions and good recommends about this option and its setting in Microsoft word , please help me again to delete the borders only if possible. Warm wishes, Ali |
| 2009-08-07 | Matt | 10 | 10 | 10 | 10 | Yes | Very good quick answer - lacked detail in itself but Aidan kindly offered to answer any follow-ups as needed. Thank you very much! |
| 2009-08-05 | Peter | 8 | 7 | 7 | 9 | No | Thanks,Aidan - sorry for the delay. I've now got a better idea of which way to go! |
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Answers by Expert:
I have provided first hand support since `95 for Microsoft Office majoring in Word and Excel - support for all versions of Word from 2 onwards

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