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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2003-05-21 | Dan | 9 | 10 | 10 | 10 | No | Good clean timely reply! Thanks |
| 2003-05-20 | Dan | 10 | 10 | 10 | 10 | Yes | Hi Michael:), say,..thanx for the help and sharing your knowledge. I am gonna try and see if I can do some burning, and if I hit some problems, will get back to you. thanx again for sharing your time and knowledge:) ron |
| 2003-05-19 | Dan | 10 | 10 | 10 | 10 | No | Thank you Michael, You're the man!! |
| 2003-05-12 | Ian Boddie | 10 | 10 | 10 | 10 | Yes | Mike, Your instructions worked perfectly. The problem was in the drivers and once they were reinstalled all is fine! |
| 2003-05-05 | Ian Boddie | 10 | 10 | 10 | 10 | No | Thanks for the link, Michael - yes, I'm looking for something that will run through task scheduler...I GOTTA figure something like that will be out there... lemur21@optonline.net |
| 2003-05-05 | Youngbear Roth | 10 | 10 | 10 | 10 | No | Dear Michael Many thanks for your prompt reply I will try all you suggest. Best wishes Keith. |
| 2003-04-28 | Daniel | 10 | 10 | 10 | 10 | Yes | wow! thanx michael:) It is good to have someone with your knowledge help. I will try all the methods you mentioned, and hope it isn't my drive, but if it is, it is:) thanx again for your time and have a good day:) ron |
| 2003-04-26 | Bill Dixon | 10 | 10 | 10 | 10 | No | Very prompt, very helpful. Thanks Michael |
| 2003-04-23 | sathish | 10 | 10 | 10 | 10 | No | Very prompt and informative reply. Thanks very much. |
| 2003-04-22 | sarah | 10 | 10 | 10 | 10 | No | Many, many thanks for your time and knowledge. |
| 2003-04-22 | Aamir | 10 | 10 | 10 | 10 | No | Many thanks for the excellent response. |
| 2003-04-19 | Aamir | 7 | 8 | 8 | 8 | No | Thanks a lot for your prompt answer.it was quite informative. will come back to you again for other problems. thanks. |
| 2003-04-13 | sarah | 10 | 10 | 10 | 10 | Yes | You were so fast with your reply and you knew exactly what it was that I was trying to do. Thank you for the very simple step by step directions. |
| 2003-04-13 | Rolf Aalberg | 8 | 10 | 10 | 10 | No | That's a thought. I have TweakUI on my machine. I haven't used it lately & I doubt anyone using my machine has. My TweakUI does have the habit of sometimes changing my desktop shortcut arrows to something else, reversed by rebooting or opening that function in TweakUI. Baabel. |
| 2003-04-13 | David Dickeson | 10 | 10 | 10 | 10 | No | |
| 2003-04-04 | Mario | 10 | 10 | 10 | 10 | No | Thank you for the help |
| 2003-03-31 | Angelica | 10 | 10 | 10 | 10 | No | Simple, smart, timely advice |
| 2003-03-31 | rbert | 10 | 10 | 10 | 10 | No | Mike, Thanks a million for all your help with this matter. You have been grate. Keep up the good work. Sincerely, |
| 2003-03-31 | Prakash S | 10 | 10 | 10 | 10 | No | |
| 2003-03-22 | Michaela | 10 | 10 | 10 | 10 | Yes | Micheal ! Thanks a bunch. Your fix suggestions worked great. My system is now defragged and humming along. Thank you for your timely response and clearly stated instructions. All the Best. |
| 2003-03-15 | Royce | 10 | 10 | 10 | 10 | Yes | Thank you so much for your help. I already have ad-ware and it did find several things. I deleted all but 2 of them Gator, and Hotware or what ever it is called. Now I am going to go get the first program you listed. Thank you again. Bev. |
| 2003-03-14 | Bill Marsh | 10 | 10 | 10 | 10 | No | I have asked other people and their resposes were once a month to once every week. I am not a heavy user of Drive C. |
| 2003-03-14 | Chuck | 10 | 10 | 10 | 10 | Yes | Thanks Mike I installed Windows 98 2nd Ed over 98 and all works well. Thanks again |
| 2003-03-08 | Brandt Heisner | 10 | 10 | 10 | 10 | No | Thank you very much, Mike! I'll try that shareware. |
| 2003-03-06 | Adrian Dodding | 10 | 10 | 10 | 10 | No | Thank you for your speedy response. I'll fiddle with the import feature, if that doesn't work, I'll pursue the MS Office expert. By the way, I've already tried MS Office website, under their "support". They had too many hoops to jump through to get their support, which is why I turned to expert central. Thank you again. |
| 2003-03-05 | Robert Hersh | 10 | 10 | 10 | 10 | No | Thank you Mike, I'll probably do that. |
| 2003-03-05 | William Astor | 10 | 10 | 10 | 10 | Yes | I got my answer really fast and it was right to the point. I would like to thank Michael Troy for his prompt answer.Thanks |
| 2003-03-05 | Bob | 10 | 10 | 10 | 10 | No | Thanks Mike! your explanation was very helpfull. I unistalled some programs and when restating the computer there was a sign saying "updating windows settings". After that it worked!!!. Thank you very much! |
| 2003-02-24 | Robert Hersh | 10 | 10 | 10 | 10 | No | |
| 2003-02-20 | Jack Bramel | 10 | 10 | 10 | 10 | No | Thanks for a quick and detailed response. |
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Answers by Expert:
I have lots of answers for problems with defrag, clock time, performance, system resources, problems with passwords, opening files, etc. I also probably know of a freeware/shareware application for anything you want to do: sharing Internet, firewalls, games, utilities, graphics, audio, etc.
I am the Director of Information Systems for a large law firm. I handle all sorts of hardware and software problems for over 300 users who use Windows 95/98. I also have a home network of six computers.

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