You are here:
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-07-19 | Albert | 10 | 10 | 10 | 10 | Yes | Thanks Karl Zick, I already have a copy of Windiws XP. I installed it and no problems so far. Thanks |
| 2009-06-09 | Gabe | 10 | 10 | 10 | 10 | No | |
| 2009-04-04 | Archie | 10 | 10 | 10 | 10 | Yes | Thank you very much for your help and will hesitate to use this service again. thanking you again. Archie |
| 2009-03-29 | Cathy | 10 | 10 | 10 | 10 | Yes | THANK YOU for rapid response with my question. You are an asset to this site. |
| 2009-03-26 | Bernard Cmar | 10 | 10 | 10 | 10 | Yes | Thanls for the "expert" advice re upgrading to XP fro 98-- easily understood by this amateur . |
| 2008-12-08 | Mira | 10 | 10 | 10 | 10 | No | |
| 2008-08-05 | Shirley | 10 | 10 | 10 | 10 | Yes | Many Thanks for your help and the speed with which it arrived Shirley |
| 2008-07-14 | Bob | 10 | 10 | 10 | 10 | Yes | I have to give 10 for all because my question has been answered promptly, clearly and politely. It is obvious Karl is very knowledgeable in this field. my sincere thanks to him. |
| 2008-07-07 | Dave | 10 | 10 | 10 | 10 | No | Yep; that fixed it! |
| 2008-05-21 | JOHN | 10 | 10 | 10 | 10 | No | A speedy and helpful reply which I will try to implement. Thanks |
| 2008-01-22 | Fred | 10 | 10 | 10 | 10 | Yes | Thanks for your ideas. I have managed to get win 98se to see the cdrom drive but the new m/board driver cd will not install because of this o/s. Looks like I might have to go to win xp |
| 2007-11-21 | ross caruana | 10 | 10 | 10 | 10 | Yes | thank You for your prompt response. I will try what you suggested, thanks again. Ross |
| 2007-09-11 | Magy | 10 | 10 | 10 | 10 | Yes | Thank you again. |
| 2007-09-04 | Eileen | 10 | 10 | 10 | 10 | Yes | Very quick responses to my delema. I do appreciate the expert advise from people who know what they are talking about. I will continue to use this service in the future. Thank you, Thank you for your much needed help. Eileen |
| 2007-08-16 | Terry | 10 | 10 | 10 | 10 | No | Thanks for the reply. Wil try to dowload new driver and run the scxanner off updated usb ports. |
| 2007-03-23 | Dwight | 10 | 10 | 10 | 10 | No | FIVE STARS for Karl ! ! Exactly the correct answer, and almost instant response. Unfortunate, but, the fix did not work. 98se does not like the i/d of the driver that IBMs update provides. I'll update you if I get it solved. Thanks ! Dwight |
| 2007-03-19 | David | 10 | 10 | 10 | 10 | No | Thanks, Karl! |
| 2007-03-17 | Dan | 10 | 6 | 10 | 10 | No | |
| 2007-03-12 | Herb | 10 | 10 | 10 | 10 | Yes | Problem solved! Thanks for your thoroughness and patience. |
| 2007-02-08 | sinn | 10 | 10 | 10 | 10 | No | |
| 2007-02-07 | Buddy | 10 | 10 | 10 | 10 | No | But it did not solve my problem |
| 2007-01-28 | glenda | 10 | 10 | 10 | 10 | Yes | Thank you I will replace the hard drive and if it doesn't work I will let you know. Thank you for your quick response... Glenda |
| 2007-01-24 | Jeanne | 10 | 10 | 10 | 10 | Yes | Mr. Karl Zick is very knowledgeable and helped me immensely. I am so thankful for this free service and it made such a difference. Thank you so much for all of your help !!! |
| 2006-12-10 | Gwayne | 10 | 10 | 10 | 10 | No | Mr. Zick; thanks for your advice. |
| 2006-12-06 | Carrie | 10 | 10 | 10 | 10 | No | |
| 2006-08-18 | Larry | 10 | 10 | 10 | 10 | No | |
| 2006-08-16 | Owen | 10 | 10 | 10 | 10 | Yes | Thanks so much. |
| 2006-08-15 | Marion C. Wredt | 10 | 10 | 10 | 10 | No | |
| 2006-08-03 | Lourenço | 10 | 10 | 10 | 10 | No | Great guy. Very specific, polite, answered fast, really know what his talking about. Tks a lot. |
| 2006-03-09 | T. Koh | 10 | 10 | 10 | 10 | No | Thanks for very prompt and helpful reply. |
Page: 1 | 2 | 3 | 4 | 5 | Next
Answers by Expert:
I can answer most questions on Windows 9X and XP - or other aspects of PC software and hardware installation, upgrade, and troubleshooting. Visit my free web site at www.kzconsulting.info for tutorials, tips and tricks, and problem identification and solution.
Previous USAF Colonel and Aerospace engineer. PC consultant for over 15 years. Client database of over 70 small businesses and individuals.

©2009 About.com, a part of The New York Times Company. All rights reserved.