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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-10-27 | Tina | 10 | 10 | 10 | 10 | Yes | Quick and clear response! Thank you! |
| 2009-10-26 | Sam | 8 | 8 | 5 | 10 | No | |
| 2009-10-12 | Warm | 10 | 10 | 10 | 10 | Yes | Thank you |
| 2009-09-13 | yeng | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-27 | Zebbie | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-27 | Zebbie | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-26 | Joel | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-25 | Karen Lazenby | 10 | 10 | 10 | 10 | Yes | Kevin, Thank you so much! You have been so helpful. I ordered the Belkin serial cable off of ebay and will follow the link when it gets here and hopefullly all will be resolved. I learned alot. You provide a great service. Sincerely, Karen |
| 2009-08-24 | Maggie | 10 | 10 | 10 | 10 | Yes | Kevin was great. He was very clear in his response and very helpful. He answered very quickly and was very nice. |
| 2009-08-14 | Cheryl | 10 | 10 | 10 | 10 | No | Kevin, I am going for it. Thank you, for your very clear, concise and very prompt answers. If I have any issues, I will be sure to get back to you. |
| 2009-08-12 | Sharon | 10 | 10 | 10 | 10 | No | |
| 2009-07-31 | carl | 10 | 10 | 10 | 10 | Yes | thanks kevin very helpful |
| 2009-07-31 | PAULINE | 10 | 10 | 10 | 10 | No | Thank you for your prompt reply Kevin. I'm now going on holiday for a week and on my return will try your suggestions. Regards - Pauline |
| 2009-07-22 | Jenn | 10 | 10 | 8 | 10 | No | Thank you!!! |
| 2009-07-03 | Nikhilnath | 10 | 10 | 10 | 10 | No | |
| 2009-06-23 | Rachel | 10 | 10 | 10 | 10 | Yes | VERY helpful |
| 2009-06-13 | Gabe | 10 | 10 | 10 | 10 | Yes | Thank you very much, Gabe |
| 2009-06-10 | Gabe | 10 | 10 | 10 | 10 | Yes | very detailed and pro , thank you very much, Gabe |
| 2009-06-07 | Mark | 10 | 10 | 10 | 10 | No | Kevin: (From Splash to Desktop) Thank you! You are the only individual who seems to have a possible answer to this situation. Don't have time today to try it, but I will this coming week and I will let you know how it resolves itself. Again, thanks! Mark |
| 2009-05-22 | Mark | 10 | 10 | 10 | 10 | No | The first mouse (that wouldn't boot up at all) was PS2 - it was a Tesco Value mouse... The second came with a USB on the end, and a USB -> PS2 adaptor socket... I have tried switching mice when I'm already booted up. The first mouse - it worked the first time, but, every subsequent time, it made the mouse pointer move diagonally down the screen (north east to south west). The second mouse...switching them froze my PC... |
| 2009-05-11 | allan | 10 | 10 | 10 | 10 | No | Thank you for all your help. I came to the same conclusion about reinstalling from scratch. Microsoft is not much help seeing it said it was installing to the windows folder at the time. |
| 2009-05-06 | Jim | 10 | 10 | 10 | 10 | No | Thanks for your help. |
| 2009-04-19 | Gabe | 10 | 10 | 10 | 10 | No | |
| 2009-04-19 | Gabe | 10 | 10 | 10 | 10 | No | |
| 2009-04-18 | Gabe | 10 | 10 | 10 | 10 | No | |
| 2009-04-10 | leonardo20 | 10 | 10 | 10 | 10 | No | Thanks very much for the advice. It is apprecaited |
| 2009-04-07 | Ivan | 10 | 10 | 10 | 10 | Yes | Thank you. You are right on! |
| 2009-04-06 | sandy | 10 | 10 | 10 | 10 | Yes | Thank you so much :)very helpful |
| 2009-03-23 | Gabe | 10 | 10 | 10 | 10 | No | |
| 2009-03-08 | Leslie | 10 | 10 | 10 | 10 | Yes |
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Answers by Expert:
I`m familiar with Windows 95/98/XP problems and will try my best to assist you. Feel free to ask any software or hardware related questions.
I started using computers over 10 years ago and have grown to both love and hate it to say the least. I have studied computer programming and graduated with a bachelor's degree in computer science.
Education/Credentials
Bachelors in computer information science

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