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Macintosh OS/Jeff Greenberg
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-17 | janet | 10 | 10 | 10 | 10 | Yes | Jef's a hero! |
| 2009-11-05 | jacl | 10 | 10 | 10 | 10 | No | Thank you. I will try that if I can find one. |
| 2009-11-03 | cat | 10 | 10 | 10 | 10 | No | Thank you! |
| 2009-10-31 | Jim | 10 | 10 | 10 | 10 | Yes | Jeff has helped organize my perceptions with some maintenance procedures. Excellent guidance for a non-tech person like myself. thank you. |
| 2009-10-27 | Bill Smith | 10 | 10 | 10 | 10 | No | Thanks Jeff - I'll do it right away! Michael |
| 2009-10-23 | Laura | 10 | 10 | 10 | 10 | No | I'm installing Snow Leopard right now. Thanks. |
| 2009-10-20 | Jerry | 10 | 10 | 10 | 10 | Yes | Thank you for the quick reply. |
| 2009-10-19 | janet | 10 | 10 | 10 | 10 | Yes | Thank YOU!! You have solved my problem and also given me confidence that future problems can be resolved. This is a wonderful service and all props to you! |
| 2009-10-15 | ginny | 10 | 10 | 10 | 10 | No | |
| 2009-10-12 | Charlotte | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-10 | jr | 10 | 10 | 10 | 10 | Yes | Thank you for your quick response... I wish you had better news for me, but it is what it is. jr |
| 2009-10-01 | Dennis | 10 | 10 | 10 | 10 | No | |
| 2009-09-29 | Pete | 10 | 10 | 10 | 10 | No | Actually all set! Thanks so much for your insight! All my best, Pete |
| 2009-09-25 | Hazel | 10 | 10 | 10 | 10 | No | Thanks for trying. I decided to take my Mac to the Genius' at the Apple Store. |
| 2009-09-24 | Karan | 10 | 10 | 10 | 10 | No | thanks friend |
| 2009-09-22 | Andy | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-17 | Bud | 10 | 10 | 10 | 10 | Yes | I really appreciate the quickness & clarity in which Jeff answered my question. It is very obvious that he is extremely knowledgeable in this area and is a credit to the program. Keep up the great work!! |
| 2009-09-16 | Nancy | 10 | 10 | 10 | 10 | Yes | Jeff answered my questions with vast knowledge and professionalism. |
| 2009-09-10 | Ben | 10 | 10 | 10 | 10 | No | Thanks Jeff. Much appreciated. |
| 2009-09-08 | hal | 10 | 10 | 10 | 10 | Yes | this guy is good. i highly recommend him. he fixed it.! |
| 2009-09-04 | Cameron | 10 | 10 | 10 | 10 | No | |
| 2009-08-29 | Tom | 10 | 10 | 10 | 10 | No | Thanks Jeff. What if I can't find my original install disk? Can I download it somewhere ? Thanks Tom |
| 2009-08-22 | BS | 10 | 10 | 10 | 10 | Yes | A tip of the hat to Jeff - even though he admitted not having worked on G4/Virtual PC issues for quite some time, he nevertheless was able to provide clear explanations as to what was possible and where to look for additional info. That is a class act! Thanks |
| 2009-08-21 | Cameron | 10 | 10 | 10 | 10 | No | |
| 2009-08-01 | audrey | 10 | 10 | 10 | 10 | No | Hi Jeff, Thanks for your reply. What finally happened was, I had to call a guy from the isp and they reset the whole thing. Audrey |
| 2009-07-29 | JIM | 10 | 10 | 10 | 10 | Yes | Jeff has been a tremendous guide for my situation. |
| 2009-07-27 | Donna | 10 | 10 | 10 | 10 | Yes | Quick to respond!! answered everything I needed. Thank you!!!! |
| 2009-07-12 | Charlotte | 10 | 10 | 10 | 10 | Yes | Ohhh that makes so much sense. Can't wait to try it out! Thanks so much- you are unbelievably fast at responding! |
| 2009-07-09 | Kim | 10 | 10 | 10 | 10 | Yes | So helpful! - and tenacious, Jeff kept trying every solution until problem solved! |
| 2009-07-06 | Ernie | 10 | 10 | 10 | 10 | Yes |
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Answers by Expert:
Jeff Greenberg
Expertise
I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.
Experience
I'm an Apple Cert. Trainer for FCP, DVD SP, since the inception of this program. I've was
certified as an Apple Cert. Technician back in 1989.
Publications
Videography, Macworld, Tibits
Education/Credentials
BA film- Penn State. Certifications from Apple, Adobe and Avid for training.
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