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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-09 | Barone | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-24 | Barone | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-26 | Waimon | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-14 | Tim | 10 | 10 | 10 | 10 | Yes | |
| 2009-05-18 | Shay | 10 | 10 | 10 | 10 | Yes | |
| 2009-05-18 | TJ | 10 | 10 | 10 | 10 | Yes | |
| 2009-03-30 | am | 10 | 10 | 10 | 10 | Yes | |
| 2009-03-10 | Mike | 10 | 10 | 10 | 10 | Yes | Thank you greatly again Steve for your kind help during this early stage of my career. Best..Mike E. |
| 2009-03-08 | Mike | 10 | 10 | 10 | 10 | Yes | Thank you greatly Steve, for your suggestions. Sure helps getting advice with all those certifications out there. Best..Mike E. |
| 2009-03-02 | Emily | 10 | 10 | 10 | 10 | No | Thanks! ~ Emily |
| 2009-02-04 | Paypal | 10 | 10 | 10 | 10 | Yes | |
| 2009-01-21 | Gabe | 10 | 10 | 10 | 10 | No | Thank you, Gabe |
| 2008-09-30 | c | 8 | 8 | 10 | 10 | No | |
| 2008-09-09 | Jamie | 10 | 10 | 10 | 10 | Yes | Explained everything thoroughly. |
| 2008-09-09 | Jamie | 10 | 10 | 10 | 10 | Yes | Thanks so much! |
| 2008-09-08 | john | 10 | 10 | 10 | 10 | No | Lot of thanks. The answer was accurate and it was a timely help for me. May God bless you. by Dr.John T.Abraham |
| 2008-05-13 | rory bradfield | 10 | 10 | 10 | 10 | Yes | Thank you Steve! i reckon you just saved me a bundle, i was really ,really dubious! thanks also for the shopper idea i am pretty open to that idea, and as well thank you for recommending a site and i thought you replied in very good time i didn't part with any money thanks again! |
| 2008-04-17 | jobe | 10 | 10 | 10 | 10 | Yes | |
| 2008-03-13 | Nadeem | 10 | 10 | 10 | 10 | Yes | i am happy as mr. steve gave me clear answer that He do not have the exact idea but he gave the material from which i can get more knowledge thanx Steve |
| 2008-03-06 | judy | 10 | 10 | 10 | 10 | Yes | Thank you Steve. I know what to do now |
| 2008-02-06 | Nadeem | 8 | 9 | 9 | 9 | Yes | thanks a lot sir for helping me regards Nadeem |
| 2007-10-28 | sue | 10 | 10 | 10 | 10 | Yes | |
| 2007-08-17 | angel galan carques | 10 | 10 | 10 | 10 | Yes | thank you so much for you help, i could send you the result of my research project when it is finished if you want it. best wishes. angel |
| 2007-07-31 | Brad | 10 | 10 | 10 | 10 | No | THanks great answer |
| 2007-07-30 | Julian | 10 | 10 | 10 | 10 | No | Thanks! |
| 2007-07-30 | am | 10 | 10 | 10 | 10 | Yes | |
| 2007-07-30 | Renee | 10 | 10 | 10 | 10 | Yes | Thank you, thank you Renee |
| 2007-06-28 | Michael | 10 | 10 | 10 | 10 | No | Thank you Steve! |
| 2007-05-28 | Kenneth | 10 | 10 | 10 | 10 | Yes | Thank you Steve. Your advice looks very detailed and well thought out. Kenneth |
| 2007-05-11 | Rachel | 10 | 10 | 10 | 10 | Yes | Thank you Steve. You helped me to know more about the business industry and how it works. You are truly intelligent! |
Answers by Expert:
Service providers and customers alike can benefit from my experience in establishing Service Level Agreements (SLAs), Call Center Support Procedures, Issues Management, Special Event Procedures, Disaster/Recovery Planning, Catastrophic Event Management, and day-to-day Server Farm issues. I also have significant experience in project management, project lifecycle planning and product development. I can contribute to many "how-tos" like: how to build a website, how to develop project management procedures, How to get the most from your hosting provider and much more.
Past/Present clients
Transitions Optical, IBM, Intel, Computer Sciences Corp, Imperial Chemical Industries, Victoria Secrets, Federal Bureau of Investigation, Bank of America, SEARS, State Street Bank, Peterson's CollegeQuest, Mobil Oil Corporation, Sprint PCS, MCI/Worldcom, UPS.

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