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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-09-02 | Jill | 9 | 10 | 10 | 10 | No | I understand what you mean about translation! Thank you for responding to my request regardless, and I really appreciate your timeliness! |
| 2009-08-14 | petra | 10 | 10 | 10 | 10 | Yes | thank you james next time we will contact you first and book the hotel later friendly greetings Petra |
| 2009-06-13 | Joe | 10 | 10 | 10 | 10 | Yes | Very impressed with the promptness of the reply. Expert seems to be very knowledgeable and concise (maybe a bit too concise). Would have liked more details. |
| 2009-03-31 | Joyce | 10 | 10 | 10 | 10 | Yes | James reponds immediately with very valuable information!!! |
| 2009-03-27 | Joyce | 10 | 10 | 10 | 10 | Yes | Thanks again James. It's like you read my mind. I had already asked about Hotel Gotisches Haus and I saw that you had recommended it after my first question! Joyce |
| 2009-03-27 | Joyce | 10 | 10 | 10 | 10 | Yes | Thank you James!!! That was all very helpful. I will remember you if I have any other questions! Joyce |
| 2008-10-24 | Victoria | 10 | 10 | 10 | 10 | No | Thank you very much! |
| 2008-09-12 | Shiree | 10 | 10 | 10 | 10 | Yes | Thankyou for your quick reply. |
| 2008-08-28 | Marla | 10 | 10 | 10 | 10 | Yes | Your resoonse is very Helpful. Thanks for what you do!!MARLA |
| 2008-08-27 | Sylvia | 10 | 10 | 10 | 10 | Yes | Thanks James. Lucky you to be living in Rothenburg. |
| 2008-08-15 | Justin | 10 | 10 | 10 | 10 | Yes | Thanks for the quick response |
| 2008-07-18 | olga | 10 | 10 | 10 | 10 | Yes | The thing is I had already consulted die bahn, and their answer was not very useful... so I was hoping for some insight. The trip is not "very difficult", just 10-hour-long with 3 connections... So I can't really sleep it away, right? :) |
| 2008-06-06 | John | 10 | 10 | 10 | 10 | Yes | Thanks James for prompt and helpful response. |
| 2008-03-15 | Leann | 10 | 10 | 10 | 10 | No | |
| 2008-03-13 | hajira | 10 | 10 | 10 | 10 | Yes | thank you so much James for the valuable info.you have given me some very good tips. |
| 2008-03-13 | kathy | 10 | 10 | 10 | 10 | Yes | Thank you. |
| 2008-01-09 | Vyvian | 10 | 10 | 10 | 10 | No | |
| 2007-12-05 | Katie | 10 | 10 | 10 | 10 | Yes | Dear James, Thank you so much for all the information it really is appreciated. We are looking forward to the trip and will let you know how we get on! With very best wishes for a Merry Christmas & Happy New Year. |
| 2007-10-11 | Dian | 10 | 10 | 10 | 10 | No | James provided the ansers I needed quickly and correctly. Much appreciated. Dian |
| 2007-10-10 | Dian | 9 | 10 | 10 | 10 | No | I was pleased with the reply that James sent and if I need more information, I will be pleased to write to him again. |
| 2007-07-14 | Orrin | 10 | 10 | 10 | 10 | Yes | You have been a great help. I agree, I like to get a home base and stay there for a while and drive to other places from there. |
| 2007-06-28 | Stephen | 10 | 10 | 10 | 10 | No | Thanks for your prompt reply. Vielen Dank!! |
| 2007-05-30 | Fiona | 10 | 10 | 8 | 10 | No | Thanks James, I had never heard of that website. Thanks for suggesting it - it's just what I've been looking for. Cheers, Fiona |
| 2007-05-10 | Stephen | 10 | 10 | 10 | 10 | No | |
| 2007-04-04 | Julia | 10 | 10 | 10 | 10 | Yes | Thankyou so much - the activities you have suggested sound perfect for our family! I will also investigate the accomodation you have recommended. I speak a little german so hopefully that will help us a bit! I hope you enjoy your trip to New Zealand in a few years! |
| 2007-02-09 | Cheryl | 10 | 10 | 10 | 10 | No | |
| 2006-12-02 | Jose Roberto | 10 | 10 | 10 | 10 | No | |
| 2006-11-29 | chris | 10 | 10 | 10 | 10 | Yes | James Derheim was a great help! |
| 2006-05-15 | Abbie Mueller | 10 | 10 | 10 | 10 | Yes | Mr. Derheim's comments were very helpful!! |
Answers by Expert:
I live part of the year in Rothenburg ob der Tauber and so know a great deal about this town. I can also help with questions about the Rhein River Valley, Neckar River Valley, Mosel area, Erzgebirge, Bamberg area, Black Forest and more. Because of time constraints, I will not help you plan your entire travel itinerary.
I have lived and worked in Europe since 1989, homebased in Germany. I own and operate "European Focus Private Tours" along with my wife Jenean. We have helped more than 600 clients get the most out of their trips to Europe through our unique, custom-designed and fully escorted private tours.
Publications
"German Life," "Heritage Quest," "Palatines to America Newsletter"
"Stars and Stripes European edition," "Boston Globe"
Education/Credentials
Masters in Photojournalism
Past/Present Clients
Have served more than 500 people through my company "European Focus Private Tours" which provides custom-designed, private itineraries to people in the USA, Canada and elsewhere. I personally escort all tours. The largest group we've had in our 14-year career was 17, the smallest, 1. (I actually have many singles tours) I spend from April through October in Germany each year, leading tours in not just Germany but also Italy, Ireland, England, the Czech Republic and 13 other countries. There is no other company in the world like European Focus, because only European Focus sets the itinerary around what our guests want to see and do.

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