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<h3>All Reviews from Users</h3>
 &nbsp;&nbsp;&nbsp;&nbsp;<strong>Column Headings:</strong>
<p> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;K = Knowledgeability &nbsp;&nbsp; C = Clarity of Response &nbsp;&nbsp; T = Timeliness &nbsp;&nbsp; P = Politeness<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N = Nominated for Expert of the Month</p>
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<tr><th scope="col">Date</th><th scope="col">User</th><th scope="col">K</th><th scope="col">C</th><th scope="col">T</th><th scope="col">P</th><th scope="col">N</th><th scope="col">Comments</th></tr>
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<tbody>
<tr><td>2009-11-11</td><td>Steve</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2009-11-01</td><td>Beth</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Sound and practical advice Mr. Franchise - thanks!</td></tr>
<tr><td>2009-10-27</td><td>Mark</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2009-09-26</td><td>Ron</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Thanks for the insight!</td></tr>
<tr><td>2009-09-22</td><td>Andrew</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Thanks you very much for the prompt response, and clarifying the situation</td></tr>
<tr><td>2009-09-11</td><td>Cindy</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Thank you for answering my questions,I will be sure to come back if I have any more.</td></tr>
<tr><td>2009-08-14</td><td>Tish Mailloux</td><td>10</td><td>10</td><td>10</td><td>10</td><td>No</td><td>&nbsp; </td></tr>
<tr><td>2009-06-22</td><td>Kat</td><td>10</td><td>10</td><td>10</td><td>10</td><td>No</td><td>Thank you so much.  You were very helpful!</td></tr>
<tr><td>2009-05-05</td><td>Mark</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Mr. Murphy was very informative and helpful.  The timeliness of his response was terrific.  Great service!</td></tr>
<tr><td>2009-03-21</td><td>Terry</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>We cannot thank Mr. Murphy enough for his timely and thorough advice.  Me and my husband will be reaching out to him directly.  Thank Mr. Murphy and thank you all experts.com for putting out this service!</td></tr>
<tr><td>2009-03-04</td><td>Jeff</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>I can see why they call you Mr. Franchise - thanks a lot.</td></tr>
<tr><td>2009-02-15</td><td>Carlo</td><td>10</td><td>10</td><td>10</td><td>10</td><td>No</td><td>&nbsp; </td></tr>
<tr><td>2009-02-10</td><td>Tony</td><td>8</td><td>8</td><td>8</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2009-02-03</td><td>Arshad</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Just answer i was looking for thanks</td></tr>
<tr><td>2009-01-24</td><td>Jon</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Thank you immensely for the superb information. Pure excellence. Of course, I wish I had consulted your advice before signing the franchise agreement. I'm a fool. But there is still hope for a turnaround, I suppose. Although the anxiety and sleepless nights wondering about the future of the franchisor is starting to weigh on me and is affecting my household. The franchise experience has been an expensive education to me if nothing else. Oh well. Keep up the good work!</td></tr>
<tr><td>2009-01-14</td><td>Raquel</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Great info - I had no idea. We'll follow your advice. 
Thanks!</td></tr>
<tr><td>2009-01-14</td><td>Bernard</td><td>9</td><td>9</td><td>10</td><td>10</td><td>Yes</td><td>X-cellent !</td></tr>
<tr><td>2009-01-06</td><td>Bernard</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Thanks! I read their proposal carefully and you're right - it says I have to have my own attorney review everything they do. Another added expense on top of the $50,000. And thanks for the tips about writing our own franchise operations manual. Makes a lot of sense.</td></tr>
<tr><td>2008-11-27</td><td>Navi</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2008-11-05</td><td>Neal</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2008-10-20</td><td>am</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2008-08-27</td><td>Bryan Richards</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2008-08-25</td><td>Calvin</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Good food for thought on the support issue. Thanks a lot for the info on franchise attorneys and FDD Evaluator.</td></tr>
<tr><td>2008-08-22</td><td>Roger</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Clear, concise and prompt answer. Thanks a lot.</td></tr>
<tr><td>2008-06-29</td><td>Mike</td><td>10</td><td>10</td><td>10</td><td>10</td><td>No</td><td>&nbsp; </td></tr>
<tr><td>2008-05-18</td><td>Robert</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Thanks so much for you insights. You're 100% right about a new east coast franchise company selling a franchise in California. Too bad we didn't have you to consult with at the time. And, I'll let our principals know about the Nagrampa vs. MailCoups case, since it's in California and will probably apply to our binding arbitration clause if the relationship heads south. Finally, thanks for the "business" advice on trying to handle the situation. We were ready to fire off a legal letter based on our thinking we lived up to the contract 100%. Now, I can see the issue is more complex than we thought and a legal letter now would be a big mistake.</td></tr>
<tr><td>2008-04-30</td><td>Praveen</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>&nbsp; </td></tr>
<tr><td>2008-04-22</td><td>Praveen</td><td>10</td><td>10</td><td>10</td><td>10</td><td>No</td><td>&nbsp; </td></tr>
<tr><td>2008-04-18</td><td>Jim</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Thanks for the detailed reply from clearly an obvious 
expert on franchising. I'll pass you info along, Mr. 
Franchise, and thanks so much for the informative 
adviice.</td></tr>
<tr><td>2008-04-06</td><td>Robert</td><td>10</td><td>10</td><td>10</td><td>10</td><td>Yes</td><td>Very good tips and info. Thanks for the link to the 
article on your website.</td></tr>
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