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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-18 | Barbara | 10 | 10 | 10 | 10 | Yes | Thank you Mike, You hit the nail on the head as for Dr. Phil answering my underlying question, but I was afraid he would not have the expertise to give me a sound enough answer to the possible financial mishap that I depended on from you. And, even though there is still some room left for doubt, I feel that due to it was a small hometown bank, they probably did what they had to do to get the loan through. I just never knew they could do that. You haven't saved my marriage in this one instance but you have given me the answer I needed to be able to say to him, I was wrong and I am sorry in this instance. For dinner and romance reward, we still have a long way to go. Thank You, |
| 2009-11-17 | Rita | 10 | 10 | 10 | 10 | Yes | Thanks Mike |
| 2009-11-17 | Steph | 10 | 10 | 10 | 10 | Yes | Thank you for your timely response. We are working on fixing this credit mess and hoping for the best. |
| 2009-11-14 | Tom | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-14 | Tom | 10 | 10 | 10 | 10 | Yes | Mike is very knowledgeable. Appreciated his fast response. Wish I lived in the State he services. |
| 2009-11-14 | Rita | 10 | 10 | 10 | 10 | Yes | Thanks, Mike, for your response |
| 2009-11-07 | scott | 10 | 10 | 10 | 10 | No | |
| 2009-10-22 | Lynn | 10 | 10 | 10 | 10 | Yes | Thank you very much for your prompt and informative reply |
| 2009-08-01 | david | 10 | 8 | 5 | 10 | No | Thanks. |
| 2009-08-01 | Tom | 10 | 10 | 10 | 10 | No | |
| 2009-07-21 | Aaron | 10 | 10 | 10 | 10 | No | |
| 2009-06-22 | David | 10 | 10 | 10 | 10 | Yes | Very qiuck reply thank you |
| 2009-06-22 | Jerry | 10 | 10 | 10 | 10 | Yes | Thanks! |
| 2009-05-19 | Neil | 10 | 10 | 10 | 10 | No | Thank you Mike. |
| 2009-05-07 | hiwot | 10 | 10 | 10 | 10 | Yes | |
| 2009-03-22 | Kim | 10 | 10 | 10 | 10 | Yes | |
| 2009-03-20 | Kim | 9 | 10 | 10 | 9 | Yes | |
| 2009-02-08 | Toni | 10 | 10 | 10 | 10 | No | Thanks very much for your quick response. Not really what I wanted to hear, but I have a better idea where I stand on this issue! I will take your advice and speak to my lawyer when he returns from winter vacation. Thanks again. |
| 2009-02-04 | jeannie | 10 | 10 | 10 | 10 | Yes |
Answers by Expert:
Banking Lender Liability; Insurance Coverage; Consumer Rights; Bank Fraud; Criminal: White Collar Crime; Fair Debt Collection Practices Act; Directors and Officers Liability
Commissioned National Bank Examiner 7 years; President of Two Community Banks; Division Claims Specialist for American Bankers Association Sponsored Insurance Program; Carter Member of the Bank Fraud Team of the Office of the Comptroler of the Curency "OCC" (National Banjk Examiners); Attorney previously representing FDIC and Resolution Trust Corporation as well as consumers and commercial borrowers in claims against the banking industry; Former Data Processing Systems Examiner for the OCC; Expert Witness on variety of banking issues in both state and federal court.
Education/Credentials
Certified Public Accountant;
JD -- West Virginia College of Law - Order of the Coif
Data Processing Training Old Dominion Bank and IBM

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