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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-08-19 | Marilyn | 7 | 10 | 10 | 10 | Yes | Thank you Robert for your advice. However, I have found little direction, not even short cuts on how to remove the varnish. There are some articles, one by James Hamm, a professor in the art conservation, who believes a painting roughly 15 years old, is too young a painting, and the oils will not be hard enough to resist the solvents required to dissolve the varnish. I appreciate your time answereing my question. |
| 2009-08-03 | Ashley | 10 | 10 | 10 | 10 | Yes | Robert, Thanks so much for your great response, and in more than enough time for me to follow your advice! I really appreciate your help. Best, Ashley |
| 2009-07-22 | Kiki | 9 | 10 | 6 | 10 | No | Thanks for helping me! Mr. Vincent is very polite, concise, and nice with answers. I'm sorry about the low rating in Timeliness; I had to resend both of my 2 questions after the 3-day-no-answer period, but the answers came a day after resending. |
| 2009-07-22 | Rachel | 10 | 10 | 10 | 10 | No | Thank you so much for your answer! It was extreamely helpful. |
| 2009-07-17 | barbara | 10 | 10 | 10 | 10 | Yes | Very helpful comments. I feel confident that I can proceed with my project as I have a helpful instructor as my guide. |
| 2009-07-17 | Robert | 10 | 10 | 10 | 10 | Yes | Thank you so much for your response to my questions. As not having very much information about the paintings, this has help my mom out in many ways. Both her parents died in 1950's and not very much information was known about the watercolor painting. Again thank you very much for your time and answers. |
| 2009-07-04 | Rico | 10 | 10 | 10 | 10 | Yes | Thanks so much! |
| 2009-07-01 | am | 10 | 10 | 10 | 10 | Yes | |
| 2009-05-14 | Beverley | 10 | 10 | 10 | 10 | No | Thanks very much a really helpful and informative response. I am pleased to have found this website! |
| 2009-05-11 | Terry | 10 | 10 | 10 | 10 | No | Thanks for your help. |
| 2009-04-17 | Freya | 10 | 10 | 10 | 10 | Yes | thank you very much for your anwsers, im only 18 actualy haha and just gotten in to painting and wanted to try oils but it sounded like a lot of work just to get the paint ready but the wateroils sound great. thank you very much. |
| 2009-04-07 | Ali Reader | 10 | 10 | 10 | 10 | No | |
| 2009-03-26 | ken | 9 | 10 | 10 | 10 | Yes | Although we did not arrive at an answer, it was probably a lack of insufficient information on my part. Robert was polite and responsive; a nice man to converse with. Ken |
| 2009-03-18 | Claudette | 10 | 10 | 10 | 10 | No | Many thanks for your prompt and helpful suggestions. |
| 2009-02-26 | Rachel | 10 | 10 | 10 | 10 | Yes | Thank you so much for your response. I have a few cans of this varnish on order and hopefully it will work out. I forgot to mention the many drip marks that were left from the varnish. I removed some and painted over others. I may have ruined it, but we'll see... Thanks! Rachel |
| 2009-02-19 | Frank | 10 | 10 | 10 | 10 | No | |
| 2009-02-19 | Frank | 10 | 10 | 10 | 10 | Yes | I was truely amazed how quickly the response came-clear & complete. Thank You |
| 2009-02-10 | david | 10 | 10 | 10 | 10 | Yes | I called the supply shop (Art Blick in Pasadena), and indeed they do carry "Flake White." I'll try it. |
| 2009-02-09 | Paula | 10 | 10 | 10 | 10 | Yes | wow, i hate to give excellent ratings, but in this case it was necessary. I received my answer within 1 day and it was very precise. Thank you so much. I am so glad I found this website. |
| 2009-02-06 | Gwen | 10 | 10 | 10 | 10 | No | thank you Robert,you were very helpful and I had no problem figuring out what I was going to do |
| 2009-02-02 | Nancy | 10 | 10 | 10 | 10 | Yes | Robert, thank you for taking time to help me with this. I so appreciate the advice, and I will try keying up the canvas and hope that is the end of my trouble! You provide a great service... keep up the good work! |
| 2009-01-09 | Curtis | 10 | 10 | 10 | 10 | Yes | Thank you. |
| 2009-01-07 | Curtis | 10 | 10 | 10 | 10 | Yes | Thanks for your help. I'll be following up. |
| 2008-12-15 | geo | 10 | 10 | 10 | 10 | Yes | |
| 2008-12-02 | steve | 10 | 10 | 9 | 10 | No | |
| 2008-11-19 | K | 10 | 10 | 5 | 10 | No | Thanks, Robert! When I didn't receive an answer last week, I asked a lecturer at the MFAH on the weekend... he said the French used that term for any "spirit" type of medium that evaporated very quickly; for instance, they sometimes used gasoline for the thinner!! (Yikes!) Turpentine, as you said, was also commonly used; sometimes alcohol or other quick evaporating liquid as well. |
| 2008-11-18 | Skyler | 10 | 10 | 10 | 10 | No | Thank-you |
| 2008-11-14 | stephanie | 10 | 10 | 10 | 10 | No | |
| 2008-11-01 | Sam | 10 | 10 | 10 | 10 | Yes | |
| 2008-10-31 | Gary | 10 | 10 | 10 | 10 | Yes | Superb expert. Extremely Helpful. Good, Clear Advice. Outstanding. Thank You |
Answers by Expert:
Past/Present clients include several galleries and specialty retail shops in Louisiana, Texas, and Florida. Also, several commissions in Watercolor, Oil Paintings, Glass & Tile Mosiac, Charcoal, and Metal Sculpture from large corporations to private collectors.

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