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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-03 | Gian Maria | 7 | 7 | 8 | 9 | Yes | |
| 2009-11-02 | sacha | 10 | 10 | 10 | 10 | Yes | just what i needed to know. thanks so much |
| 2009-11-02 | lee | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-02 | Ginger | 10 | 10 | 10 | 10 | Yes | This expert was very helpful. I had very little information to supply to him but he was able to help me alot. He was above my expectations. |
| 2009-09-30 | Jan Allston | 10 | 10 | 10 | 10 | Yes | Told me exactly what I needed to know. |
| 2009-09-29 | Robert | 10 | 10 | 10 | 10 | Yes | Thanks John, the information that you gave me was very helpful. Arter replacing the fuel pump, I didn`t have much gas in the truck. It was enough to start it, but not enough to go through the system. Once I put some gas in it, it appears to be run at least for the last 1/2 hour. But before it would run for about 8 minutes , then stop and wouldn`t start for about 2 hours. The information you gave my was truly helpful. I talk to the dealer and he said bring it in, and another RR service center said the same thing, bring it in. I just didn`t feel like going to the cleaners with those guys. Thanks again, YOU GUYS ROCK. |
| 2009-08-30 | murad | 10 | 10 | 10 | 10 | Yes | thanks |
| 2009-08-30 | Theresa | 10 | 10 | 9 | 10 | Yes | Thanks I appreciate the response, very helpful. |
| 2009-08-29 | natalie | 10 | 10 | 9 | 10 | Yes | Thanks John much appriciated! |
| 2009-08-28 | karl | 10 | 10 | 10 | 10 | Yes | Thanks a lot for your suggestion! |
| 2009-08-27 | Matt | 10 | 10 | 10 | 10 | No | Thanks so much for the insight. I appreciate the quick and thorough response! |
| 2009-08-26 | Nicole | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-19 | shaun | 10 | 10 | 10 | 10 | Yes | clear and precise,exactly what was needed. |
| 2009-08-16 | Angela | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-23 | Jim | 10 | 10 | 10 | 10 | No | John, Thanks for your advice. The problem has been identified as the fuel pump, the one up under the rear wheel arch. Cost £200 ish. This has cured the problem back to it's best again. Thanks again. Jim |
| 2009-07-22 | Bryan | 10 | 10 | 10 | 10 | Yes | Cool thanks! I will use this information to make my decision. Thanks for yout time!! |
| 2009-07-22 | Phil | 10 | 10 | 10 | 10 | No | Superb service and advice i would recommend john McInnis services to any land rover owner without a shadow of dout thanks again John. From Phil Johnson in the U.K. |
| 2009-07-22 | mandy | 8 | 10 | 10 | 10 | Yes | thank you for your answer but tried them all. I love british makes but sometimes just too good! |
| 2009-07-21 | William | 10 | 10 | 10 | 10 | No | Thanks for getting back to me. Sounds like my tool set will be just fine though I prefer Maalox. Thanks, Bill |
| 2009-07-03 | emilio rodriguez | 10 | 10 | 10 | 10 | No | thanks for the help |
| 2009-07-02 | Bob | 10 | 10 | 10 | 10 | No | |
| 2009-07-02 | Adrienne | 10 | 10 | 10 | 10 | No | Thank you so much for the information! This gives me what I need to move forward and "not sweat". I will get back with you if we decide to fix it ourselves! |
| 2009-06-28 | James | 10 | 10 | 10 | 10 | Yes | WOW, thank you so much for your time and expertise it is much appreciated. |
| 2009-06-28 | James | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-26 | Juan | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-25 | Juan | 10 | 10 | 10 | 10 | Yes | Thanks John, very helpful!! |
| 2009-06-21 | Manu | 10 | 10 | 10 | 10 | Yes | Answer makes sense and logical |
| 2009-06-12 | mario | 10 | 10 | 10 | 10 | Yes | Thanks for your answer |
| 2009-06-12 | anthony | 10 | 10 | 10 | 10 | No | john was very very helpful in explaining this problem to me.I am not a mechanic but with his help I can do this,and i need to..cant afford to have done at reg. mechanic |
| 2009-05-06 | geralde | 10 | 10 | 10 | 10 | Yes | 10 out of 10. Thank you so much John for answering this so clearly! |
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Land Rover Discovery. I've had most of the common mechanical failures, altenator, water leaks, wiper failure, door/hinge problems, roof rust, floor rust, loads of electrical problems. Remember, I'm not a dealer or a mechanic, just an owner like most of you.
Experience
Owner of a Discovery. I've had many mishaps with our Disco but I still like this vehicle. Talk to a fellow LR owner instead of a dealership rep. I'm not in this for the money. I'm just an owner who wants to help others.

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