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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-05 | Doug | 10 | 10 | 10 | 10 | Yes | JD, Thanks again! Doug |
| 2009-11-04 | Doug | 10 | 10 | 10 | 10 | Yes | Contractor (the owner) just called to say that he would have someone come out and try to "snug it down", whatever that means. I'll wait and see if they are able to "snug it down" and if not then I will call Lomanco and ask for a local rep to take a look... Thanks for that advice, I did not know it was an option. Thanks much for your help... Regards, Doug |
| 2009-11-04 | mary beth | 10 | 10 | 10 | 10 | Yes | WOW!! Thanks so much. So quick and you answered so clearly and to the point! Also gave me the specificity so that I have the wording to use when I talk with the roofer. This is a fabulous service. MB |
| 2009-10-31 | jim | 9 | 9 | 10 | 10 | No | Thanks for the immediate responses! |
| 2009-10-24 | Don Isenberg | 10 | 10 | 10 | 10 | Yes | The people of the Cincinnati area are fortunate to have Mr. Shoemaker's business located there. His response to my question was extremely helpful. |
| 2009-10-17 | Fred | 10 | 10 | 10 | 10 | No | Thank You JD. That was very in-depth and informative. I was hoping there would be an easier guideline like wind resistance etc from grade or class to class. |
| 2009-10-15 | walt | 10 | 10 | 10 | 10 | Yes | completely answered my question also pointed out the danger of a wet roof being slippery very helpful |
| 2009-10-15 | Chris | 10 | 5 | 10 | 10 | Yes | Very quick response time, However not real clear on the answer, I can only surmise that the answer is Yes I can shingle over and no there is nothing special to do before hand, but he suggests a tear off. |
| 2009-10-12 | Debby | 10 | 10 | 10 | 10 | Yes | Thank you so much for the expert advise. Hope you have a great day. |
| 2009-10-09 | David | 10 | 10 | 10 | 10 | No | I appreciate your time and expertise. You have helped calm my jitters considerably. |
| 2008-06-18 | Clifford Kaye | 10 | 10 | 10 | 10 | No | The answer was concise and timely. Thanks. |
| 2008-06-13 | jean | 10 | 10 | 10 | 10 | No | Dales' response was prompt and informative. I rate his knowledge, politeness and clarity of answer a 10. |
| 2008-06-06 | Wendy | 10 | 10 | 10 | 10 | Yes | Thanks so much for your timely answer! Both of these shingles were offered, so I'll take a closer look at those companies. Although we have cold, snow and heat to contend with here too, wind definitely seems to be our big problem, with gusts over 90 mph every spring, summer and fall. Thank you for helping me figure this out! Wendy |
| 2008-06-03 | Taylor | 10 | 10 | 10 | 10 | Yes | Dale, thank you so much for the quick responses and detailed information. I really appreciate it! |
| 2008-06-02 | Don | 10 | 10 | 10 | 10 | Yes | |
| 2008-06-01 | Dan | 9 | 8 | 10 | 10 | No | I have to thank you for your timeliness, and now I have to do my "homework," thanks for your assistance. |
| 2008-05-21 | Julie | 8 | 8 | 10 | 10 | Yes | |
| 2008-05-18 | Rick | 10 | 10 | 10 | 10 | No | |
| 2008-05-16 | chris | 10 | 10 | 10 | 10 | No | Thanks for the help. |
| 2008-05-16 | Mark Bartosik | 10 | 10 | 10 | 10 | No | actually gave more information than I had expected. |
| 2008-05-13 | mary | 10 | 10 | 10 | 10 | No | |
| 2008-05-13 | mary | 10 | 10 | 10 | 10 | No | |
| 2008-05-13 | mary | 10 | 10 | 10 | 10 | No | |
| 2008-05-07 | Barbara | 10 | 10 | 10 | 10 | Yes | Gave an answer that was exactly what I needed to know. Thank you. |
| 2008-05-06 | Paul | 7 | 10 | 10 | 10 | No | |
| 2008-04-28 | Stephanie | 10 | 10 | 10 | 10 | No | Thank you for the answer. |
| 2008-04-28 | Bill | 10 | 10 | 10 | 10 | No | |
| 2008-04-21 | Nancy | 10 | 10 | 10 | 10 | Yes | I am in Massachusetts. I'll go to Home Depot today and find out the exact name of the product. Thanks |
| 2008-04-20 | Lou | 10 | 10 | 10 | 10 | Yes | Thank you. |
| 2008-04-20 | michael brady | 10 | 10 | 10 | 10 | Yes |
Answers by Expert:
Residential roofing specialist. Velux Skylights Certified Installer 2008-09. Box Gutter craftsman. Coppermsmith / Tinner. Certified EPA Asbestos Handler GAF Master Elite Contractor ELK 2006 Roofer of the Year / Midwest Region Owens Corning Preferred Contractor Certainteed Lifetime Wizard Certainteed Shingle Master Certainteed Quality Master Angie's List Super Service Award winner: 2006-2007-2008 Press Community Paper, Cincinnati's Favorite Roofer 2009
A second generation roofer....working my son into the business now!
Organizations
National Roofing Contractors Association, National Roofing Contractors Association, Midwest Roofing Contractors Association, Kentucky Roofing Contractors Association, Ohio Roofing Contractors Association, Tri-state Roofing Contractors Association, HBA-NKY, BBB, Angies List, Professional Roofers Advisory Council 10 Year Member
Publications
Professional Roofers Magazine, Slaters Journal, Press Community Paper
Education/Credentials
GAF Roof School 2005
MRCA Shingle Course 2006
Angie's List Super Service Award Winner 2007
Awards and Honors
Angie's List Super Service Award Winner 2006, 2007, 2008
Past/Present Clients
WLWT, Gold Star, Auto Zone, Ryans Allglass, McAlpins, Wendy's, Quick Stop,

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