You are here:
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-19 | Klara | 10 | 10 | 10 | 10 | Yes | Very knowledgeable person. Answered my questions in extensive detail, which was excellent. |
| 2009-10-26 | bob | 9 | 10 | 10 | 10 | No | |
| 2009-10-16 | Jimmy | 10 | 10 | 10 | 10 | Yes | Thank you Bruce for the excellent and honest advice. Sincerely, Jimmy |
| 2009-10-15 | Jim | 10 | 10 | 10 | 10 | Yes | Bruce, Your responses were very helpful and thank you for responding so quickly. Sincerely, Jim |
| 2009-10-14 | Subba | 10 | 10 | 10 | 10 | Yes | A very helpful response (though not what I wanted to hear!). Thanks very much. |
| 2009-10-07 | Bill | 10 | 8 | 10 | 10 | Yes | |
| 2009-10-05 | Buddy | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-03 | Scott | 10 | 10 | 10 | 10 | Yes | Bruce provided an option that no one else could offer (and I had spoken to 8 professionals with 2 being whole house fan specialists). Though hind sight is 20/20 no one could see his solution. I hope to continue to be able to reach him to follow up. |
| 2009-09-03 | Kim | 10 | 10 | 10 | 10 | Yes | I know nothing about roofs or shingles but Bruce's response is what I had thought was true. Thanks so much for the knowledgeable information to back up my gut feeling. |
| 2009-08-31 | barbara | 10 | 10 | 10 | 10 | No | Thanks for the sound advice. Really appreciate it |
| 2009-08-27 | John | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-27 | Joan | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-25 | Jo | 10 | 10 | 10 | 10 | Yes | Thank you! THAT makes sense. The person telling me to clear it off didn't (couldn't?) give me a reason for it, just that "you're supposed to do that". But weight limit is something concrete I can understand. I appreciate your time! Thank you very much!! Sincerely, Jo |
| 2009-08-24 | jon | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-18 | Jay | 10 | 10 | 10 | 10 | No | Many thanks for you help, Bruce. All the best ! |
| 2009-08-11 | Lawrence | 9 | 10 | 10 | 10 | No | Thanks for the quick reply! |
| 2009-08-07 | Berthe | 10 | 8 | 10 | 10 | No | I want to thank Mr. Ryan for his help. It will be very useful in making some roofing decisions. There is one aspect of my question, however, which he didn't answer. I wanted to know about different kinds of soffit vents - I know there are several different kinds and I would like to know the advantages and disadvantages of each. Thank you for this excellent and timely service. Berthe Nathanson |
| 2009-08-04 | Bob | 10 | 10 | 10 | 10 | Yes | Thanks Bruce, very helpful and informative!!! |
| 2009-08-04 | David Poucher | 10 | 10 | 10 | 10 | Yes | Bruce Ryan has diagnosed my problem and his suggestions for corrections are real and down to earth. I don't know what else to say except thank you. Dave Poucher |
| 2009-07-22 | Becky Geist | 10 | 10 | 10 | 10 | No | Many thanks! |
| 2009-07-22 | Becky Geist | 10 | 10 | 10 | 10 | Yes | WOW! Thank you so much!:) |
| 2009-07-17 | Anil | 10 | 10 | 10 | 10 | No | |
| 2009-07-15 | Ted Retzlaff | 10 | 10 | 10 | 10 | Yes | Thanks for your prompt and insightful reply. I spoke with the contractor today and have an appointment to examine the roof and devise a strategy. I will propose the water test that you suggested. Many thanks for your understanding a very trying problem. |
| 2009-07-10 | Sheila | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-08 | John | 10 | 10 | 10 | 10 | No | Gave me all the information I was looking for and more. Very clear and detailed. Thank you very much. |
| 2009-07-07 | Tim | 10 | 10 | 10 | 10 | No | Thank you for the reply. I will follow up. |
| 2009-06-29 | Mike | 10 | 10 | 10 | 10 | No | Thank you very much for your time. |
| 2009-06-25 | Maxine | 10 | 10 | 10 | 10 | Yes | Dear Bruce I am so grateful to you for your outstanding, and very generous help. You've gotten me out of the dark and now I know how I must proceed. A million thanks! Maxine |
| 2009-06-12 | Joe | 10 | 10 | 10 | 10 | Yes | Thanks Bruce, Our roofer is coming by today to check out our attic, hopefully he will have some ideas. You have been very helpful |
| 2009-06-03 | Robert | 10 | 10 | 10 | 10 | Yes | Very knowledgable and prudent response. Thank you. |
Answers by Expert:
Commercial/Residential Roofing Waterproofing Building Envelope
Bruce Ryan has 13 years of roofing, waterproofing, and building envelope consulting experience with PRC, with 5 years of commercial roofing experience prior to joining the firm. He became Vice President of the company in 1998. Bruce Ryan plays a key role in the development of practical, long-term roofing and waterproofing solutions, along with implementation of on-site forensic studies. Bruce also has a high level of experience with regard to the impacts of roofing materials and construction for demanding clients with heavily occupied structures.
Organizations
Oregon Construction Contractors Board
Construction Specifiers Institute
National Roofing Contractors Association
The Institute of Roofing, Waterproofing, & Building Envelope Professionals
Oregon Board of Investigators
Installation Masters
Education/Credentials
University of Maryland
BS Business & Administration
Registered Roof Observer - RCI
Private Investigator
Certified EIFS inspector - Northwest Wall and Ceiling Bureau
Certified InstallationMaster™ - The Installation Masters™ Training and Certification Program (developed by American Architectural Manufacturers Association)

©2009 About.com, a part of The New York Times Company. All rights reserved.