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Flooring and Carpeting/Haven Hardwoods
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-10-08 | ED | 10 | 10 | 10 | 10 | Yes | thank you for you answer, you not only answered the question but you explained why and that gives me a better understanding of the whole hardwood floor decision - thanks again. |
| 2009-04-21 | Donna | 8 | 8 | 10 | 10 | Yes | |
| 2009-03-18 | Scott | 10 | 10 | 10 | 10 | Yes | Thank you very much for your very helpful response Andrew. |
| 2009-03-12 | Dina | 10 | 10 | 10 | 10 | No | |
| 2009-02-11 | Joan | 10 | 10 | 10 | 10 | No | Thank you so much for responding so quickly to my question. |
| 2008-12-10 | Jamie | 10 | 10 | 10 | 10 | No | |
| 2008-12-07 | Terri | 10 | 10 | 10 | 10 | Yes | Thank you so much for your VERY quick reply! I will try that today...unfortunately, my husband is in bed with a fever this morning, but hopefully he'll feel better later today, and we can work on it together (I'm nervous about doing it myself). I'll let you know how it comes out. One question: does the scraper need to be any certain type? I think we have some paint scrapers, but some are older and more used than others. Do I need to use a new or super sharp one or anything like that? Thanks again for your help!! |
| 2008-11-13 | Eddie | 10 | 10 | 10 | 10 | No | Thanks! |
| 2008-11-09 | Naomi Niederer | 10 | 10 | 10 | 10 | No | Exactly what I needed to know. Thank you! |
| 2008-10-27 | Nancy | 10 | 10 | 9 | 10 | No | Thank you so much for getting back to me. My husband and brought back all the oak floors in the house the same way. We thought that was the only solution but wanted an expert's opinion to confirm. Thanks again and happy flooring! |
| 2008-09-24 | Peggy | 10 | 10 | 10 | 10 | No | Very quick with response and gave a couple of alternatives. |
| 2008-09-20 | George | 10 | 10 | 10 | 10 | Yes | Appreciate the quick response. Thanks you, and the answer is what I was looking for |
| 2008-08-24 | Eva | 10 | 10 | 10 | 10 | No | Thank you Andrew, I think you are right, I will stain the stairs. The white waintscoting should be enough to brighten the foyer. |
| 2008-07-19 | HM Shuh | 10 | 10 | 10 | 10 | No | Thank you. |
| 2008-06-17 | melanie | 10 | 10 | 10 | 10 | No | thanks so much! |
| 2008-06-11 | Renee | 10 | 10 | 10 | 10 | No | Not the news I wanted, but clear and quick. Thank you. Renee |
| 2008-06-08 | Genevieve | 10 | 10 | 10 | 10 | Yes | Andrew was most helpful in helping me look at my situation objectively. I now know what I have to do, although it's not something I'm looking forward to doing. Hopefully, I'll ultimately have a positive outcome. |
| 2008-05-22 | Sam | 10 | 10 | 10 | 10 | Yes | I appreciate the information and response. Sam in Anderson,SC |
| 2008-05-11 | Adriane | 10 | 10 | 10 | 10 | Yes | Thank you for your reply. I did get the floors at a surplus store. I actually took them back this morning. Thanks again. |
| 2008-05-10 | Michelle | 10 | 10 | 10 | 10 | No | thank you! |
| 2008-05-05 | Ed | 10 | 10 | 10 | 10 | Yes | Thank you Andrew for prompt answer. It sounds great and I will let you know the outcome. Thank you Ed |
| 2008-05-05 | Sheila | 10 | 10 | 10 | 10 | No |
Answers by Expert:
Haven Hardwoods
Expertise
I can answer any questions dealing with hardwood, engineered and laminated flooring. Refinishing hardwood floors is my specialty.
Experience
When I graduated high school I helped start Skandia Floors, Inc out of Philadelphia with my older brother. I currently have my own company outside of Pittsburgh, Haven Hardwoods.
Education/Credentials
I graduated from Edinboro University of Pa with a degree in Criminal Justice.
Past/Present Clients
In Philadelphia we sanded and finished the father of Will Smith's house.
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