You are here:
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-20 | eric | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-20 | Anne | 10 | 10 | 10 | 10 | No | Bill, will try the wax stripper first. Will let you know how it goes. Anne |
| 2009-11-20 | Anne | 10 | 10 | 10 | 10 | No | Thanks, Bill. |
| 2009-11-10 | Jill | 10 | 10 | 10 | 10 | No | fastest response I've ever seen! great advice for a DIY. Can't ever have enough knowledge when attempting a project. |
| 2009-10-27 | Kat | 10 | 10 | 10 | 10 | No | I appreciate your time and especially the specific suggestions and the promptness of your reply. Thanks so much! Kat |
| 2009-10-20 | Jude | 10 | 10 | 10 | 10 | No | Thanks, how would I get the SR 5 stuff? |
| 2009-10-06 | Vickie | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-05 | Linda | 10 | 7 | 9 | 1 | No | |
| 2009-10-05 | kelli worthey | 10 | 10 | 10 | 10 | Yes | Thank you your answer was very helpful. |
| 2009-09-08 | linda | 10 | 10 | 10 | 10 | Yes | The response was very helpful and he replied in a timely matter. |
| 2009-08-30 | Carey | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-26 | marlene | 10 | 10 | 10 | 10 | No | Thanks, Bill! I will try that! |
| 2009-08-17 | Bob | 10 | 10 | 10 | 10 | No | still not sure if phosphoric acid will work |
| 2009-08-16 | Lyn | 10 | 10 | 10 | 10 | No | |
| 2009-08-13 | joanne | 10 | 10 | 10 | 10 | Yes | Thank you so much. I'll call a flooring specialist to see about replacing the floor. |
| 2009-08-03 | Kathy | 10 | 10 | 10 | 10 | No | Thank you for you fast informative reply |
| 2009-07-31 | Kathy | 10 | 10 | 10 | 10 | No | Thank you for your prompt reply. Very helpful |
| 2009-07-25 | Cara | 10 | 10 | 10 | 10 | No | Well, cool! Thank you so much for your quick reply -- and having just the answer I wanted to hear. Cara |
| 2009-06-30 | Tina | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-25 | Jana Handrich | 10 | 10 | 10 | 10 | Yes | I really appreciate the information. |
| 2009-06-23 | laura | 10 | 10 | 10 | 10 | Yes | All good! I sure thank you for the advice. |
| 2009-06-17 | blair ramsay | 10 | 10 | 10 | 10 | Yes | great help thanks very much for your time Blair & lisa |
| 2009-06-08 | Mimi | 10 | 10 | 10 | 10 | Yes | Wow. Thanks a million for your quick reply and practical advice. Between the responses from other people's questions and this direct input I think we're on the right path. Just sorry that we can't have his products shipped to us:( |
| 2009-06-02 | Jim | 10 | 10 | 10 | 10 | Yes | Great response time 1 day, very helpful. |
| 2009-05-14 | Naomi | 10 | 10 | 10 | 10 | No | Thanks so much for your very quick reponse. I will try what you suggested. |
| 2009-05-11 | Barb | 10 | 10 | 10 | 10 | No | |
| 2009-05-11 | natalie | 10 | 10 | 10 | 10 | Yes | Thank you! |
| 2009-05-09 | John | 10 | 10 | 10 | 10 | Yes | Thank you much for your information. |
| 2009-05-05 | John | 10 | 10 | 10 | 10 | Yes | The 409 worked better than anything I have tried. It would not take off some of the marks which are probably embedded in the seal coat |
| 2009-04-29 | Omelia | 10 | 10 | 10 | 10 | No | Thanks so much for your time and the quick response. I am impressed! |
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Next
Answers by Expert:
I can answer questions concerning the stripping and sealing of various tile, brick, and stone flooring with an emphasis on Mexican Tile. I cannot help in regards to installation issues, such as what sort of tile to use; how to install or remove tiles, etc.
Over 30 years experience in the manufacture development and use of sealers, coatings and cleaners for tile, stone, brick, etc.

©2009 About.com, a part of The New York Times Company. All rights reserved.