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Flooring and Carpeting/Jim Carlin,csi,csms
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-05-23 | Ed | 10 | 10 | 10 | 10 | No | Jim Jim has answered my question in a timely way. I got information that I can under stand and use Thanks Ed |
| 2009-05-22 | Sharon | 10 | 9 | 10 | 10 | No | Thanks |
| 2009-05-16 | Gene | 7 | 5 | 10 | 10 | No | Thanks Jim, I spoke with the store owner and the tile guy came back, tore out rows of tile, and replaced. Huge improvement. Minimal lippage now with 1/16" grout line. Not perfect, but very good. -Gene |
| 2009-05-12 | Deborah Fine | 10 | 10 | 10 | 10 | Yes | Jim, Thank you. You hit the nail on the head. This person profess to be an expertise tile layer and a did a somewhat decent job. His inexperience showed in the variation of the final tile surface and the length of time it took to do 3-1/2 walls and the ceiling (4 days). |
| 2009-05-04 | Jerry | 10 | 10 | 10 | 10 | Yes | Thanks Jim, Don't know why I didn't think of that. I guess sometimes you can't see the forest for the trees. I'm 65 years old and been a plumber and DIY'er for years, but ideas don't come like they used to. |
| 2009-04-30 | Shirley | 10 | 10 | 10 | 10 | Yes | This is pretty much as I had expected. I was hoping for a less expensive way as the sheeting will run me a bit of $, but I will take extra step and expense as in long run it will be cheaper. I do not plan on tiling up wall, plan to run under wood trim against house where it is covered. Thanks for your help. |
| 2009-04-21 | Joe | 10 | 10 | 10 | 10 | Yes | WOW!!!I was really surprised how quickly you responded to my questions.You gave me an answer for everything I asked. With that hopefully I'll be starting my project within a month.I'll get back to you and let you know how it all worked out. Thank You very much, Joe |
| 2009-04-06 | Donna | 8 | 7 | 10 | 10 | No | Thanks for your answer. It sounds like it was not done properly the first time. I will not use these same contractors - no use to perpetuate the problem. Your response backed up my gut feeling. Thanks for your time. |
| 2009-04-01 | mark.dams | 10 | 10 | 10 | 10 | Yes | Thanks Jim, I'll get another quote. Mark |
| 2009-03-23 | Lisa | 10 | 10 | 10 | 10 | No | Thanks Jim!! I appreciate your time and expertise! |
| 2009-03-16 | Patty | 10 | 10 | 10 | 10 | No | |
| 2009-03-05 | Rick | 10 | 10 | 10 | 10 | Yes | |
| 2009-03-04 | joe | 10 | 7 | 10 | 10 | No | |
| 2009-02-19 | Polly | 10 | 1 | 10 | 9 | No | wasn't really much help, told us that the way we were going to do it was wrong BUT didn't bother to tell us the right/best way to do it. the 'industry standard' way? what would that be. how should it be done correctly? |
| 2009-02-16 | TIM | 10 | 10 | 10 | 10 | Yes | THANKS ALOT FOR YOUR HELP.I WILL BE GETTING STARTED TOMMOROW. TIM |
| 2009-02-15 | Cyndi | 10 | 10 | 10 | 10 | Yes | Thanks - I appreciate the information!! |
| 2009-02-11 | Juan | 10 | 10 | 10 | 10 | Yes | Jim - Thanks for the feedback, I will look into the problem and see if it's something the builder can cover under the two year warranty. Thanks again. juan |
| 2009-02-10 | Frank Herrmann | 10 | 10 | 10 | 10 | Yes | Thanks Jim. I'll follow your suggestion. |
| 2009-02-06 | tony | 10 | 10 | 10 | 10 | Yes | |
| 2009-02-05 | Aida | 9 | 9 | 9 | 9 | Yes | Thanks very much. You've answered all my questions and now I'll try out your suggestions. |
| 2009-02-03 | Ishwar Dayabhai | 10 | 10 | 10 | 10 | No | Thanks |
| 2009-01-26 | Nan | 10 | 10 | 10 | 10 | No | Jim answered my question quite throughly and in a very timely manner! |
| 2009-01-22 | Wendy | 10 | 10 | 10 | 10 | Yes | ver informative and helpful thanks Jim |
| 2009-01-22 | Wendy | 10 | 10 | 10 | 10 | No | very nice and honest |
| 2009-01-17 | Tom | 10 | 10 | 10 | 10 | Yes | Very helpful comments. Thany you. |
| 2009-01-12 | Steve Hines | 10 | 10 | 10 | 10 | Yes | Couldn't possibly be any better. |
| 2009-01-12 | Todd | 10 | 10 | 10 | 10 | Yes | |
| 2008-11-20 | Anthony | 10 | 10 | 10 | 10 | Yes | THANKS WILL DO |
| 2008-11-19 | Bryan | 10 | 10 | 10 | 10 | No | |
| 2008-11-19 | Kirsten | 10 | 10 | 10 | 10 | Yes | Thanks for the reply. Grout and coffee obviously don't mix :) |
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Answers by Expert:
Jim Carlin,csi,csms
Expertise
I will answer questions pertaining to ceramic and stone tile installations only. Nearly 40 yrs in construction with the last 25 yrs. as a Tile Contractor/ Consultant and Independent ceramic tile inspector. Certified Ceramic Tile Inspector, FITS certified (fitscertified.org)
Experience
39 yrs in construction with the last 25 yrs. as a Tile Contractor/ Consultant. Independent ceramic tile inspector.
Organizations
Board of Directors National Tile Contractors Association, Member Construction Specifications Institute.
Education/Credentials
Schools are: Certified Ceramic Tile Inspector, FITS certified, Schluter Systems Innovations Workshops for uncoupling membranes, floor drains, waterproofing shower systems, Concrete slab moisture migration, ADA Compliance and many others
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