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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-23 | Melissa | 10 | 10 | 10 | 10 | Yes | 10 |
| 2009-11-11 | simon | 10 | 10 | 10 | 10 | No | |
| 2009-08-31 | Wayne | 10 | 10 | 10 | 10 | No | |
| 2009-08-14 | Imran | 10 | 10 | 10 | 10 | No | |
| 2009-07-27 | Mike | 10 | 10 | 10 | 10 | Yes | Thanks, I'll try that Ccleaner. |
| 2009-07-22 | Chris | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-18 | Craig | 10 | 10 | 10 | 10 | No | Hi Keith, Hey, thanks-- will take your advice pronto. Craig |
| 2009-06-17 | Raja | 10 | 10 | 10 | 10 | No | |
| 2009-06-01 | kenny | 10 | 10 | 10 | 10 | Yes | |
| 2009-05-30 | Jill | 10 | 10 | 10 | 10 | No | Thanks for saving my sanity and saving me some money. "To Thine Own Self Be True." |
| 2009-05-15 | Brian | 8 | 7 | 7 | 10 | No | |
| 2009-04-29 | susan | 10 | 10 | 10 | 10 | Yes | Thank you very much Keith! Best, Susan |
| 2009-04-28 | james | 10 | 10 | 10 | 10 | No | |
| 2009-04-24 | Hope Stone | 10 | 10 | 10 | 10 | No | |
| 2009-04-13 | Phil | 10 | 10 | 10 | 10 | No | |
| 2009-04-02 | Dave | 10 | 10 | 10 | 10 | Yes | Thank you very much Keith |
| 2009-03-20 | Pablo | 10 | 10 | 10 | 10 | Yes | Keith, Thank you very much for the very helpful and speedy reply! I really appreciate it! Sincerely, Pablo |
| 2009-03-15 | Will | 8 | 10 | 10 | 10 | No | |
| 2009-03-13 | laura | 10 | 10 | 10 | 10 | No | thank you. after emailing you the problem went away. :) laura |
| 2009-03-04 | Subhajit | 10 | 10 | 10 | 10 | No | |
| 2009-02-08 | Will | 10 | 10 | 10 | 10 | Yes | Many thanks to Keith for prompt and helpful answers. |
| 2009-02-08 | Mukesh | 10 | 10 | 10 | 10 | Yes | thanks |
| 2009-01-29 | king | 9 | 10 | 10 | 10 | Yes | |
| 2009-01-24 | Alida | 10 | 10 | 10 | 10 | No | Thanks! Always quick to respond and offer possible solutions. |
| 2009-01-17 | Alida | 10 | 10 | 10 | 10 | No | Appreciate your quick responses & attempts to help, even though we weren't able to solve problem. |
| 2009-01-02 | zz | 10 | 10 | 10 | 10 | Yes | thanks. will follow your suggestions. |
| 2008-12-14 | chris | 10 | 10 | 10 | 10 | Yes | thanks keith you are a genius |
| 2008-12-01 | Chin | 10 | 10 | 10 | 10 | Yes | |
| 2008-11-17 | N | 9 | 10 | 9 | 9 | No | |
| 2008-11-16 | david | 10 | 10 | 10 | 10 | No |
Answers by Expert:
Advice on how to avoid viruses and spyware. Suggestions on what software to run to avoid viruses and spyware. Identification of spyware, trojan, or virus infestations.
As a PC tech, removing and identifying many viruses and trojans from customer's PCs.
Education/Credentials
Currently studying for the Network CompTIA certification.

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