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Small Engines (Lawn Mowers, etc.)/John
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-09-06 | Hayden | 10 | 10 | 10 | 10 | No | i started it the other day, through persistence haha. it scared the crap out of me wen it started, as it is extremely loud (a 4 stroke with no muffler??). thanks heaps |
| 2009-09-01 | George | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-31 | Dee Dee | 10 | 10 | 10 | 10 | Yes | Thank you Fish. I took the air filter off and changed the spark plug. The spark plug was foul. It sputtered and coughed, but allowed me to cut 2 weeks of uncut grass. I cannot clearly read the model number on the mower, it's faded. I think your suggestion may have been the ticket. I cut grass yesterday. I will start it up again tomorrow, just to see how it runs. Again, thank you so much for your easy to follow guide. DJ |
| 2009-08-31 | ERIC | 10 | 10 | 10 | 10 | No | Thank you John, your suggestions will definitely help. |
| 2009-07-02 | Mike Hefner | 10 | 10 | 10 | 10 | Yes | Thanks for the timely response. |
| 2009-06-29 | Tony | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-25 | Rich | 10 | 10 | 10 | 10 | Yes | thanks I'll look at the switch and see what it is |
| 2009-06-24 | Chuck | 10 | 10 | 10 | 10 | No | Thank you for the pointed and timely response. |
| 2009-06-24 | Matt | 8 | 9 | 9 | 10 | No | Thank you very much. |
| 2009-06-24 | Beverley | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-24 | Brian | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-23 | Susan | 10 | 10 | 10 | 10 | No | |
| 2009-06-23 | Lorne | 10 | 10 | 10 | 10 | Yes | Thanks. |
| 2009-06-16 | John | 10 | 10 | 10 | 10 | Yes | Fish obviuosly knew the problem. Unfortunately he also had the same thing on another unit. We're working to get it running. |
| 2009-06-14 | Daniel | 10 | 10 | 10 | 10 | Yes | Thank you very much for your prompt and helpful response! |
| 2009-06-14 | phil | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-12 | phil | 10 | 10 | 10 | 10 | Yes | very helpful with quick response good result |
| 2009-06-11 | Ben | 10 | 10 | 10 | 10 | Yes | Hi again, Thanks for the info. It helped me. In the end the problem was not the governer, it just appeared loose, it was still connected. The root cause of the problem was a small hole in the petrol primer button! I just need to order a new one, although a blob of glue has done the trick for now. Cheers, Ben |
| 2009-06-08 | Steve | 10 | 10 | 10 | 10 | No | Thanks John! I got the part number off the cable and went straight to Sears.com and found it straight away. The part will be here by next Monday! I appreciate your timely response. |
| 2009-06-08 | Don | 10 | 10 | 10 | 10 | No | I have already cleaned and put new kit in the carburetor I just need to make the adjustment to it. Thanks Fish for the the answer |
| 2009-06-07 | Jin | 10 | 10 | 10 | 10 | No | John, Thanks for providing the clear answer in prompt manner. |
| 2009-06-07 | Alex | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-04 | Ronnie | 10 | 10 | 10 | 10 | Yes | thanks for your help |
| 2009-06-03 | Danny | 10 | 10 | 10 | 10 | No | |
| 2009-06-03 | Doug | 10 | 10 | 10 | 10 | No | |
| 2009-06-02 | Frank | 10 | 10 | 10 | 10 | Yes | Excellent reply. Always frustrating that you can never get back to the original expert with a followup. |
| 2009-06-01 | Toby | 10 | 10 | 10 | 10 | Yes | Thandks Fish |
| 2009-05-31 | larry | 10 | 10 | 10 | 10 | No | Thanks for the help. Followed your instructions. All turned out well. Good health! larry |
| 2009-05-31 | Dennis | 10 | 10 | 10 | 10 | Yes | Thanks Fish, That is great news. Gives me a little more hope at this point.Your advice sounds reasonable. I should probably clean or replace the spark plugs also? Thanks again. |
| 2009-05-31 | Jim | 10 | 10 | 10 | 10 | Yes | Tell him it was a stuck choke! Very much appreciate his time and expertise!! |
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Answers by Expert:
John
Expertise
I specialize in two cycle questions and repair, specifically chainsaws. But have worked on Outdoor Power Equipment for 18 years. So lawn mower/small engines are also what I work on everyday. Being in KY, snowblowers are very rare, so their drive systems I am not familiar with. Electrical work on Generators is something I do not get into either, as I have no training in that area. Also, I have little experience with boat motors, mini bikes, 4 wheelers, motorcycles, etc.
Experience
I have worked in the Outdoor Equipment Industry since 1990,
and have been active giving online help to do-it-yourself types
since 2000, and also am skilled in parts lookup help as well. When
working at larger dealerships, I have always filled the "Two Cycle
Man" position, as it is an area that can be tricky to diagnose and repair.
Publications
Online forums
Education/Credentials
Briggs, Kohler, Tecumseh, Stihl schools and updates
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