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Small Engines (Lawn Mowers, etc.)/Robert Dunn
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-10-30 | paul | 9 | 10 | 10 | 10 | Yes | Prompt answer that seems like a good first fix. |
| 2009-10-23 | Rick | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-16 | george | 10 | 10 | 10 | 10 | Yes | Thank You. That was very helpfull. Will tear down the carb. |
| 2009-10-15 | Jerry | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-12 | Chris | 10 | 10 | 10 | 10 | Yes | thank you for the help |
| 2009-10-08 | Kris | 10 | 10 | 10 | 10 | Yes | Thank You for your help. |
| 2009-10-03 | Stephen | 10 | 10 | 10 | 10 | Yes | Mr. Dunn, Thank you for your timely response. I will convey your answer to my neighbor. I'm sure he will clean the carb as you suggested. Thanks so much for your input, Stephen |
| 2009-10-02 | Alvan | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-02 | Sean | 10 | 10 | 10 | 10 | Yes | Thanks for the Help. |
| 2009-10-02 | mike | 10 | 10 | 10 | 10 | No | thanks Robert i found the problem both coils were burned out replaced coils used plug firing tester to confirm . the weird thing is you can connect kill wire on right coil it fires connect left it kills both ( new coils) then i discovered the diode in the kill wires was blown thats as far as i have gotten it runs fine with kill wires disconnected |
| 2009-09-29 | Nick | 10 | 10 | 10 | 10 | Yes | Still needs some fine tuning but I am mowing again...Thanks! |
| 2009-09-25 | RICARDO | 10 | 10 | 10 | 10 | Yes | THANK YOU FOR THE HELP I WILL SURE LET YOU KNOW IF I HAVE ANY OTHER QUESTION |
| 2009-09-24 | Bob | 10 | 10 | 10 | 10 | Yes | Thanks a bunch for the suggestions. I had replaced the filter and verified tank was clean. I primed the system by using a large syrnge to the line from tank to fuel pump. I pulled gas from the tank to that line reconnected, adn it seems to run fine now. I guess its a long line and didn't realize it needed to be primed. |
| 2009-09-24 | Ron | 10 | 10 | 10 | 10 | Yes | that was really fast thanks |
| 2009-09-18 | Larry | 10 | 10 | 10 | 10 | Yes | Bob thx for quick response. Will let you know how things go. Thx again, Larry |
| 2009-09-17 | Debbie | 10 | 10 | 10 | 10 | No | |
| 2009-09-17 | aaron | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-16 | Trevor | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-11 | milton | 10 | 10 | 10 | 10 | Yes | A very quick turnaround for my answer. keep up the good work |
| 2009-09-03 | Brett | 10 | 10 | 10 | 10 | Yes | Thanks so much for your help. I think it was actually the breaking mechanism. I noticed that the mower would not move freely when in neutral and off, so I was looking into what actually breaks it. It seems as thought that mechanism was stuck in place. Have a good one! |
| 2009-09-03 | Oscar Bowyer | 9 | 10 | 10 | 10 | No | I rotated the engine by the flywheel, no indication of a key shear. I'll check the blades. I'm not clear how flywheel key or loose blade could cause the yank / reverse engine rotation. Thanks Oscar |
| 2009-09-01 | Michael | 10 | 10 | 10 | 10 | No | Quick and easy to understand for a novice. Thanks Robert |
| 2009-08-28 | shawn | 10 | 10 | 10 | 10 | No | thanks its really hard to see a bent crankshaft since its never been over reved. my wife was cutting the grass, it was running fine and she turned it off to put some gas in it and it hasnt hit a tap yet. really weired. great one minute and doomed the next after not doing anything. but thank you for your answer shawn |
| 2009-08-27 | Darren | 10 | 9 | 10 | 10 | No | I appreciate you taking the time to attempt to answer my question, Mr. Dunn. As this is not your specialty, and I don't know an electric clutch from a toaster, I'm going to pose the question to Eric Jones. I apologize as I should have paid more attention to the specialty notes. Thank you again for your time. |
| 2009-08-26 | jason keenom | 10 | 10 | 10 | 10 | Yes | Thanks for the help. That was what I was hoping it might be. |
| 2009-08-26 | John | 10 | 10 | 10 | 10 | Yes | Thank you, Robert. We had an idea but now we are sure and able to proceed with the repair. |
| 2009-08-23 | Jeremy | 10 | 8 | 10 | 10 | Yes | The resulting suggestion was dead-on with the problem at hand. Thanks so much. We initially cleaned the carb but had to search a little to find your directions on this method. Thanks again! |
| 2009-08-21 | Larry | 10 | 10 | 10 | 10 | Yes | Hey Robert, Thanks for the input, I hate it when my wife is right, but she does after all have a degree in engine maint. I will have to go home and eat a little crow now.... Thanks buddy.... |
| 2009-08-15 | Melanie | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-14 | Steve | 10 | 10 | 10 | 10 | No |
Answers by Expert:
Robert Dunn
Expertise
Briggs & Stratton engine repair
Experience
10 years experience; 5 years apprentice, 5 years shop owner and mechanic
Education/Credentials
ICS Learning Center (Graduate Small Engine Repair) Local schools on small engine repair and business management
Past/Present Clients
Walmart
Aarons Rent to Own Over 200 private walk-in clients
7 Yard maintenance companies
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