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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-18 | dan cathey | 10 | 10 | 10 | 10 | Yes | Thank you for your time and response. GOD Bless and have a nice day |
| 2009-11-16 | Diana | 10 | 10 | 10 | 10 | Yes | I would like to thank you for the information and the very quick response. It is really appreciated.Once again, thank you. Diana |
| 2009-11-16 | Don | 10 | 10 | 10 | 10 | No | Thank you very much. I saw same item (I thought) listed many different sizes and I can see why the confusion. Thanks again sir. regards |
| 2009-11-13 | joe | 10 | 10 | 10 | 10 | No | Thank you very muchfor you help. I'll be glad to inform my friends of your wonderfull service .Joe Diani |
| 2009-11-12 | Paul | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-11 | Rita Grace | 10 | 10 | 10 | 10 | Yes | Mr. Perkins promptly answered my question. I expected to wait longer for a reply and I am surprised he answered the same day. Many, many thanks. You certainly would be an asset for Volunteer of the Month. |
| 2009-11-01 | FRANK KITTS | 10 | 10 | 10 | 10 | No | Thankyou very much for your two answers to my questions,I now know exactly what I have and I thankyou for being so quick with your answers.I think this is a first-class service.Yours Sincerly. Frank Kitts. Hamilton. Ontario.Canada. |
| 2009-10-27 | Didi George | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-26 | steven | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-22 | Robert | 10 | 10 | 10 | 10 | Yes | Again, thank you so much,i am now on my way to the library. I have sent for the proper type oil,quite costly though. My address Robert g. Wyeth at 114 koslasky st.Belle Vernon Pa. thanks again for taking your time ,and helping so much Bob |
| 2009-10-20 | Cheryl | 7 | 10 | 10 | 10 | Yes | |
| 2009-10-20 | Robert | 10 | 10 | 10 | 10 | Yes | Thank you so much. B0b |
| 2009-10-09 | Gordon | 10 | 10 | 10 | 10 | Yes | Many thanks for your help. Knowing you are out there tempts me to delve more in to the world of real clockwork clocks. |
| 2009-09-29 | V.S.Bharadwaj | 8 | 10 | 10 | 10 | Yes | You have given a very wise sugestion. But in India it is expensive to obtain new movements All the same thank you very much for the quick response. With Best Regards V.S.bharadwaj |
| 2009-09-29 | Joseph | 10 | 10 | 10 | 10 | Yes | Thank You for getting back to me. Peace |
| 2009-09-28 | kenev | 10 | 10 | 10 | 10 | No | appreciate you timely response |
| 2009-09-23 | Raven | 10 | 10 | 10 | 10 | Yes | I am sorry that I am so late in thanking you for this information. The clock is working beautifully, and is such a part of our home. I could not afford the expense of repair and am so appreciative of this service. Sincerely, Raven |
| 2009-09-17 | Alan Culpitt | 10 | 10 | 10 | 10 | No | Much obliged for the advice |
| 2009-09-07 | Larry Lindsay | 10 | 10 | 10 | 10 | Yes | Thanks for the info, that solved the problem... |
| 2009-09-05 | jonathan | 10 | 8 | 10 | 10 | Yes | Thank you for your timely and clear response I wrote to you because I live here in Japan and quite frankly have never seen a ` real clock` repair shop, nowadays clocks all have batteries! Not even sure if I can buy the pendulum spring but will give it a go thanks again Jonni still not sure how they all fit in but first will try to get the spring |
| 2009-09-02 | Robert | 10 | 10 | 10 | 10 | No | Thanks for your prompt response which I'm sure was the correct answer according to protocol. Actually, however, the compressed air seems to have worked after all. Since I sent in my question, the clock has spontaneously resumed normal chiming and appears to be fine. |
| 2009-08-31 | Mike | 10 | 10 | 10 | 10 | Yes | Quick, concise answer. Thanks. |
| 2009-08-30 | Donna | 10 | 10 | 10 | 10 | No | WOW! very quick to respond. Thanks |
| 2009-08-23 | Elizabeth | 9 | 10 | 10 | 10 | Yes | |
| 2009-08-23 | Mike | 10 | 10 | 10 | 10 | Yes | Thanks |
| 2009-08-18 | lyndell | 10 | 10 | 10 | 10 | No | thank you very much for your prompt answer. Lyndell |
| 2009-08-13 | Phil Douglas | 10 | 10 | 10 | 10 | No | Thanks very much. I did not understand how it was supposed to work. Now I see that a spring is reqired to provide the friction. Great timely response. |
| 2009-08-03 | James Trepka | 10 | 10 | 10 | 10 | Yes | William was great! He educated me along with simply providing a "fix" and that is a sign of a true professional in his discipline. Thanks so much for making this service available. Jim Trepka |
| 2009-07-28 | Jerry | 10 | 10 | 10 | 10 | Yes | Thanks for the quick responce. I will try this and let you know the results if you want. Thanks again, Jerry Hall- From Alabama |
| 2009-07-28 | Sheri | 10 | 10 | 10 | 10 | Yes | Very quick to respond and very knowledgeable...thank you!!! |
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Answers by Expert:
can respond to all questions regarding clock repair. (no quartz) specialize in museum quality restorations.

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