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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-21 | buddy | 10 | 10 | 10 | 10 | Yes | Its a true pleasure to ask you questions. I feel I receive the best answers possible. I in most cases asking questons to satisify me personaly and other cases people who trust me to get honest answers. Thank you and all others |
| 2009-11-20 | Gerry Turock | 10 | 10 | 10 | 10 | Yes | John, thanks so much for the timely, clear response. Gerry Turock |
| 2009-11-19 | Angela Starinsky | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-10 | Peggy | 10 | 10 | 10 | 10 | Yes | Thank you for such a quick response |
| 2009-11-10 | Ray Buckles | 10 | 10 | 10 | 10 | Yes | Thanks very much for your reply, I just hope it makes the move intact. Your reply was very helpful and much appreciated. Thanks, Ray Buckles |
| 2009-11-10 | Tony | 10 | 8 | 10 | 10 | Yes | Very fast response. Very helpful and knowledgeable. Thank you! |
| 2009-11-06 | Woody | 10 | 10 | 10 | 10 | Yes | Thanks so much for sharing your knowledge with the amateurs, it is so much appreciated! Woody from Pa. |
| 2009-11-04 | Harold | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-03 | Mary | 10 | 10 | 10 | 10 | Yes | Thanks for the quick reply! I will continue tinkering, double-check setup, and perhaps try some cleaning/oiling (more thorough than I have done previously). If the movement becomes a little more reliable I will contact you as suggested for pendulum info/purchase. |
| 2009-10-27 | jackie | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-23 | Chris | 10 | 10 | 10 | 10 | No | thanks.... I am not certain I adjusted exactly as you described but I was on my way to doing this from previous post... everything appeared to be in line from the tension spring all the way down... but, I did continue adjusting until it was swinging evenly... the biggest help I must add was adjusting the thumb screw at the bottom of the pendulum... maybe it came off at some point in the past but it was tightened all the way up... as I loosened it... the pendulum swung with a wider gap and the tic...toc...tic...toc motion became more true... still adjusting for timing issues, but it is almost perfect now... Thank you so much... my wife it ecstatic... Chris |
| 2009-10-21 | Richard | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-21 | Larry | 10 | 10 | 10 | 10 | Yes | Thank You very much for your help. It is a blessing to have some help with things like this. I only wish I had found you a long time ago. I am sure I will be asking for help again sometime. God Bless you, Larry |
| 2009-10-20 | Carol | 10 | 10 | 10 | 10 | Yes | Aha! Now I understand. Again, MANY THANKS!! |
| 2009-10-15 | Sian | 10 | 10 | 10 | 10 | No | thank you! Didn't want to break the mechanism... |
| 2009-10-15 | Sian | 10 | 9 | 10 | 10 | No | thank you! yes - at the moment the clock strikes a different time to the one shown on the dial. But I think we can re-sync it now, which would be lovely! |
| 2009-10-15 | James E. Dick Jr. | 10 | 10 | 10 | 10 | Yes | A+A+A+A+A+ all the way......Mr. Newman is definately an expert on clocks repair. He answered everything he possibly could and then some. I have not had time yet to try his recommendations but I have no doubt what he told me to do will work. He is an asset to your team and would be a great help to anyone. Don't let him go....... |
| 2009-10-15 | Al | 10 | 10 | 10 | 10 | No | Excellent answer - very quick response too! I'll think on this a bit, and see if I might hunt about and see if there could be anything anywhere that looks like the suspension spring. I would not have a clue what to look for if not for your answer. Thanks again, very much. |
| 2009-10-13 | Vincent Qiu | 10 | 10 | 10 | 10 | No | Thank you for your kind advice as I follow it and it succeed to make the pendulum work again. Thanks again, it may I just too hard wind it up |
| 2009-10-10 | Don | 10 | 10 | 10 | 10 | Yes | Mr. Newman is wonderfully knowledgeable and helpful. I will use this service again and I'll recommend it to anyone that I know of that needs a question pertaining to your categories answered. Well Done! Don Wasley |
| 2009-10-10 | Vincent Qiu | 10 | 10 | 10 | 10 | No | Mr. John give me good answer that I needed, even with small example from his real live so it's really make me very understand when reading his answer, despite the fact this is the 1st thime I use this allexperts (Mr. Newman) service/help. Thanks again |
| 2009-10-08 | sarah | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-07 | Ken | 10 | 10 | 10 | 10 | Yes | Very prompt and helpfull response. Thank you |
| 2009-10-07 | Janet Huber | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-06 | RICK | 10 | 10 | 10 | 10 | Yes | Thanks.... |
| 2009-10-06 | Cynthia | 10 | 10 | 10 | 10 | Yes | Very quick to respond! Great job. |
| 2009-10-05 | RICK | 8 | 8 | 8 | 8 | No | |
| 2009-10-05 | Kim | 10 | 10 | 10 | 10 | No | Thank you. I figured repair was probably a dead end. I did find a new movement that I hope will work on the clock and give the same bim-bam chime I grew up hearing. I'll will post an update once I've completed the restoration. Thank you for your time. |
| 2009-09-29 | NIKHILESH | 8 | 10 | 10 | 10 | Yes | |
| 2009-09-29 | Fran | 10 | 10 | 10 | 10 | Yes | I appreciated to speed of the answer. And I do remember my dad winding the clock once a week. This does answer my question and more. Thank you |
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Answers by Expert:
Because of the variations of clock values throughout the world, and particularly the lack of data on modern production clocks, I regret that I CANNOT DETERMINE CLOCK VALUES. ALSO, WATCHES ARE NOT MY FIELD. However, I can advise the clock owner on proper maintenance of a clock to keep it running, small corrections and adjustments and how to move a clock without damaging it. I can also advise on obtaining parts for clocks. It helps if you can send any information on the clock movement which is usually found on the back plate of the movement. I have been involved in building, repairing and restoring clocks for about 30 years and was plant engineer in the mid 90's and later operations and engineering consultant at Emperor Clock Company in Fairhope, Alabama. I now have my own clock shop.
One of my greatest accomplishments was traveling to China to assist a clock factory in building clocks to the standards which we required. With the proper specifications and quality control, some beautiful clock cases were built. The factory people from the wood carvers to the plant manager were very congenial, friendly and I left a lot of wonderful friends when I returned from my trips.

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