You are here:
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-09-16 | Sven | 10 | 10 | 10 | 10 | No | thanks a lot for your help ! |
| 2009-09-08 | Juan | 9 | 9 | 9 | 10 | Yes | She is a very nice person.. Thank you |
| 2009-09-07 | gustavo gallon | 10 | 10 | 10 | 10 | Yes | Very clear and useful your answer. Thank you very much in deed. |
| 2009-09-02 | Mark | 10 | 9 | 10 | 10 | Yes | Your answer was prompt and informative to the degree that I now feel we can bring some closure to this. Thank you very much. I will be in touch. |
| 2009-08-26 | Clara | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-25 | June ellison | 10 | 10 | 10 | 10 | Yes | Thanks for a prompt answer |
| 2009-08-03 | Jeff | 10 | 8 | 10 | 10 | Yes | Thank you very much for you help in this matter. Thanks for helping us not as knowledgeable people on this subject. |
| 2009-07-28 | Leticia Ssaint | 10 | 10 | 10 | 10 | No | Thanks you very much for your indications!! |
| 2009-07-24 | Yasoda | 8 | 8 | 10 | 10 | No | I expected a little bit more info. but will contact her directly. |
| 2009-07-22 | Jacky | 10 | 10 | 10 | 10 | Yes | wonderful advise-- truly appreciate your help... very useful information and very direct answers. THANK YOU |
| 2009-07-17 | chloe' | 10 | 10 | 10 | 10 | No | very quick |
| 2009-07-14 | Pam | 10 | 10 | 10 | 10 | Yes | Holy cow! Super quick responses to my questions. I really endorse AllExperts. I can hardly wait to exhange my personal information and hopefully put an end to my situation. I at least feel there is hope. I feel empowered! Pam |
| 2009-07-13 | Mark | 10 | 10 | 10 | 10 | No | |
| 2009-07-08 | Gary | 10 | 10 | 10 | 10 | Yes | We found her answer very helpful and will be in touch with her. |
| 2009-07-06 | tony | 10 | 10 | 10 | 10 | No | thankyou for your advice it was most helpful |
| 2009-07-02 | Cindy | 8 | 10 | 10 | 10 | Yes | Thank you for your prompt response! |
| 2009-07-02 | Jessica | 10 | 10 | 10 | 10 | No | Thank you for the quick response, Kate. I will contact you soon. |
| 2009-06-29 | Gina | 10 | 9 | 9 | 10 | Yes | |
| 2009-06-20 | Ryan | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-16 | Ryan | 10 | 10 | 10 | 10 | Yes | Hi Kate, Thank you for the quick response and advice. I would like to pursue this so will contact you either by phone or email. Thanks Ryan |
| 2009-06-11 | sheila | 10 | 10 | 10 | 10 | No | |
| 2009-05-26 | Junene | 10 | 10 | 10 | 10 | Yes | Thank you Kate, you have been very helpful. |
| 2009-05-23 | Tasha | 10 | 10 | 10 | 10 | No | Thank you I will be contacting you |
| 2009-05-22 | Tasha | 10 | 10 | 10 | 10 | Yes | Thank You For Your Help |
| 2009-05-14 | Rose | 10 | 10 | 10 | 10 | No | thanks, i'll do that |
| 2009-05-13 | Sharon | 10 | 10 | 10 | 10 | No | Thank you...I will check on that! |
| 2009-05-06 | Suzana Murphy | 10 | 10 | 10 | 10 | Yes | Kate, Please note that RCI has just notified me that they will refund 100% of the Processing fees for trip cancellation due to the flu outbreak. I would also like to give the RCI timeshare operators high marks in their flexibility and understanding that we're not asking for special treatments, just a fair share of give-and-take between members and management. Thanks for looking into it. Suzana M. |
| 2009-05-04 | Christine | 10 | 10 | 10 | 10 | Yes | Thanks for the quick and helpful response! |
| 2009-04-16 | Kelly | 10 | 10 | 10 | 10 | Yes | Thank you for the timely respnose |
| 2009-04-15 | Gail | 10 | 10 | 10 | 10 | No |
I can answer questions about cancellation of a timeshare or vacation ownership whether it is a recent purchase or a purchase that is 20 years old. I can offer assistance regardless of where you live or where you purchased, including Mexico. Regardless of whether or not your are paid in full or still making payments I am able to assist you in getting out of your timeshare. I cannot answer questions in regard to resale or rental income.
I currently work for The Owners' Advocate, a consumer rights advocacy group representing timeshare owners who have encountered fraud or misrepresentation, or simply want to be out of a timeshare that is paid in full. Previously I worked in the timeshare industry for several years as a Quality Control Manager. As a QCM I reviewed the paperwork with clients and answered any questions at the time of sale. In addition, I assisted clients with issues, questions, or cancellations that arose after the purchase.
Education/Credentials
I have a Timeshare License and previously held a Real Estate License.
I also worked for a Title Company as a Closing Coordinator.

©2009 About.com, a part of The New York Times Company. All rights reserved.