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Auto Insurance Claims/Claims Guy
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-08 | Mike | 10 | 10 | 10 | 10 | Yes | That was a better answer the second time! |
| 2009-11-03 | rendy | 10 | 10 | 10 | 10 | No | Thanks for your time |
| 2009-10-18 | PAT | 10 | 10 | 10 | 10 | No | Thanks Claims Guy...I will check back w/you when I have all my figures together. Thanks again, PAB |
| 2009-10-18 | ray | 10 | 10 | 10 | 10 | No | |
| 2009-10-10 | Tonya | 10 | 10 | 10 | 10 | Yes | Claims Guy offered quick and sound advice. Many thanks! |
| 2009-10-03 | Alberta | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-24 | Beckie | 10 | 10 | 10 | 10 | Yes | Thanks .But i thought since he is not the owner he would not be responsible. |
| 2009-09-20 | James | 7 | 10 | 10 | 10 | Yes | |
| 2009-09-16 | Kelly | 8 | 9 | 10 | 10 | Yes | Thank you for the prompt answer! |
| 2009-08-25 | Arafaat | 9 | 10 | 10 | 10 | No | |
| 2009-08-22 | orbie | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-11 | chris | 10 | 7 | 10 | 10 | No | |
| 2009-08-08 | Joe Wanket | 10 | 10 | 10 | 10 | No | Thanks for the quick answer. |
| 2009-08-03 | Dan | 10 | 10 | 10 | 10 | No | |
| 2009-08-01 | Angel | 10 | 10 | 10 | 10 | No | Thank you so very much for all your help. |
| 2009-07-27 | Dustin | 10 | 10 | 10 | 10 | No | |
| 2009-07-12 | dipsut | 10 | 10 | 10 | 10 | Yes | Excellent response and promptness. |
| 2009-07-05 | Pam Schumacher | 10 | 10 | 10 | 10 | Yes | Thank you very much! |
| 2009-06-27 | Joe | 10 | 10 | 10 | 10 | Yes | Thank you for your assistance with my claims! |
| 2009-06-27 | Joe | 10 | 10 | 10 | 10 | Yes | I feel that you are quite knowledgeable and appreciate your follow up questions in order to better understand the specific situation at hand. |
| 2009-06-22 | Andy | 10 | 10 | 10 | 10 | Yes | Thanks so much. |
| 2009-06-22 | rou | 10 | 10 | 10 | 10 | No | |
| 2009-06-08 | rendy | 10 | 10 | 10 | 10 | No | I rate the answer 10. If he could use some examples, especially in the evaluation of the pain and suffering, I would rate it 10 in my comments. |
| 2009-06-06 | Tiffany | 10 | 10 | 10 | 10 | Yes | Thank you so much, the answer was very helpful and clearly determine |
| 2009-05-27 | JES | 10 | 9 | 10 | 10 | No | Thanks for your prompt reply. I appreciate your opinion. |
| 2009-05-26 | ruo | 10 | 10 | 10 | 10 | No | Thanks. |
| 2009-05-25 | Nina | 10 | 10 | 10 | 10 | No | Thanks for your advice a lot! |
| 2009-05-25 | Nina | 10 | 10 | 10 | 10 | Yes | I appreciated your help very much!!! |
| 2009-05-24 | Myra | 10 | 10 | 10 | 10 | Yes | Allexperts is very prompt with responding to your questions. Thanks for easing my mind! |
| 2009-05-18 | rick | 10 | 10 | 10 | 10 | Yes | VERY HELPFUL INFORMATION I WILL LET YOU KNOW THE OUTCOME |
Answers by Expert:
Claims Guy
Expertise
I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer......I can answer questions related to any aspect of Automobile insurance claims and coverages. I can provide an inside look at how insurers operate. I always treat my customers fairly and want to help make sure you are treated fairly. However, please keep in mind that being treated fairly according to the law does not guarantee that you will get what you want. I can also answer some questions regarding Homeowner's and other types of insurance claims. I have handled all types of auto insurance claims and coverages. I am NOT an automotive repair expert but can give advice re how insurers handle complex repair issues. Please keep in mind that every state has its own set of laws pertaining to rules of the road, liability, and insurance. No one is an expert on every state. I am most familiar with laws in Maryland, DC, West Virginia, and Virginia, but will attempt to answer questions for other states.
Experience
I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer.
Education/Credentials
I have a B.S. in Finance and have completed the AIC and CPCU designations.
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