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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-10-01 | Diane | 10 | 10 | 10 | 10 | No | Thanks, Doug....you actually were very helpful in guiding me toward where I may find more information, which was really my intention. |
| 2009-09-20 | Gamal Riquelme | 10 | 10 | 10 | 10 | No | Thanks Doug for pointing me in the right direction |
| 2008-09-10 | Phil | 10 | 10 | 10 | 10 | Yes | It was my mistake; I do apologize for the question. Again sorry for wasting your time in this matter that has me befuddled on the statement of “Within 5 Days”. I now realize that, “Within 5 Days” means the following: "Within 5 days" includes the fifth day. Once again, I have frank profound remorse for my volition of my articulation in the above matter to you. |
| 2008-09-08 | Scott | 10 | 10 | 10 | 10 | Yes | Thank you Doug. |
| 2008-08-23 | Jennifer | 8 | 10 | 10 | 10 | Yes | Really appreciate your insight into a very unusual situation |
| 2008-08-13 | Scott | 10 | 10 | 10 | 10 | Yes | Thanks Doug. |
| 2008-08-11 | Jennifer | 10 | 10 | 10 | 10 | No | Thank you very much for your time. I appreciate your swift and helpful response. Have a great day! |
| 2008-07-10 | David | 10 | 10 | 10 | 10 | Yes | |
| 2008-05-22 | Jeff | 10 | 10 | 10 | 10 | Yes | Doug: Thanks for your straight forward response. Let's be in touch next time you are out this way. Jeff |
| 2008-03-26 | Shannon | 10 | 10 | 10 | 10 | Yes | Very good response. Quick timing and very knowledgeable on this subject matter. Thank you so much |
| 2008-02-07 | Rose | 10 | 10 | 10 | 10 | Yes | He was great thanks again. |
| 2008-02-03 | Dickey | 10 | 10 | 10 | 10 | Yes | I was looking for rules of thumb knowing that there are always exceptions. What I needed was a way to compare one property with another on a general basis, looking at the history of the expenses of that property. Thank you, that was the figure I was looking for. Dickey Davis |
| 2008-01-23 | Oscar | 10 | 10 | 10 | 10 | No | Thanks Doug. It was quick advice. Greatly appreciate it. |
| 2008-01-22 | Birdy | 10 | 10 | 10 | 10 | No | Thanks for your informative and PROMPT responsse. I didn't expect to hear from you today let alone in 15 minutes. I feel like I'm on the right path thanks to the info. you've provided. |
| 2008-01-17 | Julie | 10 | 10 | 10 | 10 | No | Thank you for your help. |
| 2008-01-13 | Cindy | 10 | 10 | 10 | 10 | No | |
| 2007-10-03 | Russ | 10 | 10 | 10 | 10 | Yes | Thank you soooo much for your help! You gave me more then i expected. Thanks again! |
| 2007-09-26 | Desiree | 10 | 10 | 10 | 10 | Yes | The information provided back to me was very helpful. I was offered two suggestions to my question; I had previously tried one but the second option I had no idea of and it helped greatly. Thank you. |
| 2007-02-11 | Efrem Miller | 10 | 10 | 10 | 10 | No | Thanks Doug. The info regarding the meter and the links you gave me are very helpful. Thanks. |
| 2006-11-20 | Lisa | 10 | 10 | 10 | 10 | No | |
| 2006-11-06 | Chris | 10 | 10 | 10 | 10 | No | thanks Doug |
| 2006-07-30 | Josh | 10 | 10 | 10 | 10 | No | promptly answered. gave me the response i was looking for. Thanks Doug |
| 2006-07-20 | Pat Wong | 9 | 10 | 10 | 10 | No | |
| 2006-07-11 | Glen | 10 | 10 | 10 | 10 | Yes | Boy that was FAST!!!! I submitted the question and within 15 minutes...I had an answer. |
| 2006-06-07 | N. Ballard | 9 | 10 | 10 | 10 | No | Thanks Doug |
| 2005-08-27 | James Jordan | 10 | 10 | 10 | 10 | Yes | Thanks very much |
| 2005-03-07 | Dale Davis | 10 | 10 | 10 | 10 | Yes | Thanks for the negotiation idea. :) |
| 2005-03-07 | LJ | 10 | 10 | 10 | 10 | Yes | Thank you for the quick response |
| 2005-01-19 | Larry Weaver | 10 | 10 | 10 | 10 | Yes | Thanks Doug, for the reply. Sorry you had the flu. Best regards, Mike Eidson |
| 2005-01-04 | Charlie McBride | 10 | 10 | 10 | 10 | No | Thanks for your quick response and suggestions. |
Answers by Expert:
I can assist property management professionals ONLY (I DO NOT ANSWER QUESTIONS FROM RESIDENTS/TENANTS) with anything related to the management, marketing, leasing and general operations of multifamily properties with at least 100 units. PLEASE NOTE: I am NOT an attorney and CANNOT offer any assistance to residents by answering questions about your business relationship with your landlord - I CANNOT ANSWER QUESTIONS ABOUT YOUR LEASE. Please visit me at www.CampusCallSource.com
34 years experience in managing, leasing, marketing and acquiring all types of investment real estate, with a focus on multifamily properties. I have managed portfolios in excess of 28,000 units
Organizations
National Apartment Association, The Institute of Real Estate Management, National Association of Home Builders, Apartment Association of Greater Orlando.
Publications
Co-author of the book, "How To Excel in Leasing", Journal of Property Management, UNITS Magazine, Sales & Marketing Magic, www.NOINews.com, Managing Apartment Letter, Professional Apartment Management, Fair Housing Coach.
Education/Credentials
Certified Property Manager (CPM), Certified Apartment Property Supervisor (CAPS), Certified Apartment Supplier (CAS), Synchronous Learning Expert (SLE), Advanced Registered Apartment Manager (Adv. RAM), Certified Leasing Professional (CLP), Licensed Real Estate Broker in Georgia and Florida, Licensed Fair Housing Expert Instructor, Virginia.

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