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Security & Fire Protection Systems/Steven Burman
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-09-29 | Manon | 10 | 10 | 10 | 10 | No | Thanks very much for your installer! Since I do not have the installer code. I will make sure to disconnect all power including hosehold power. Very much appreciated! |
| 2009-07-08 | Jocelyn | 10 | 10 | 10 | 10 | No | Thank you very much!! I needed this info unfortunately due to a rise in vandalism. |
| 2009-02-22 | Matthew | 10 | 10 | 10 | 10 | No | Thanks alot. I have none of the codes but i may buy a new system That is a good suggesstion. |
| 2009-01-21 | Mark Spier | 10 | 10 | 10 | 10 | Yes | |
| 2009-01-19 | Scott | 10 | 10 | 10 | 10 | Yes | Thanks Steve, I'll get that looked at ASAP. Scott |
| 2009-01-16 | Warren | 10 | 10 | 10 | 10 | Yes | Thank you. That does make sense. |
| 2009-01-12 | Doug | 10 | 10 | 10 | 10 | No | |
| 2008-12-10 | joe chaney | 10 | 10 | 10 | 10 | Yes | Thank you I expected as muchbut the cam manuf started with gibberish about the data getting fouled up with the freezing enviroment. There are other cats ran for other ip devices (critical ones) that poliferate this location-in the same exposed trays. Thanks again for your responce! Joe |
| 2008-12-03 | Wayne | 9 | 9 | 10 | 10 | Yes | Steve, Thx for all your help. Even though you were not able to eliminate the problem your input managed to keep me interested in finding a solution. Actually I did manage to remedy the problem by disconnecting all power sources to the board which evedently, like a computer, allowed it to reset itself and the CH message is gone. Thx again, Wayne |
| 2008-11-30 | Norris | 10 | 10 | 10 | 10 | No | Steven, I finally found the battery. I changed the battery and now the house is quite again. |
| 2008-11-22 | Braden | 10 | 10 | 10 | 10 | Yes | |
| 2008-11-18 | Jason Goldman | 10 | 10 | 10 | 10 | No | Thanks Steve, appreciate it. |
| 2008-11-13 | Joan | 10 | 10 | 10 | 10 | Yes | Thank you for your clear timely response and, especially, for providing me with the name of a local wholesaler to ask for referrals. |
| 2008-11-13 | Brian | 10 | 10 | 10 | 10 | Yes | Very friendly and helpful. |
| 2008-11-10 | Rob | 10 | 10 | 10 | 10 | Yes | Awesome. Really appreciate the quick response and clarity! |
| 2008-10-24 | Anton Martinez | 10 | 10 | 10 | 10 | No | Thanks for the response. I just replaced all the batteries. I agree family safety is much more important. If the batteries don't stop the beeping I'll call someone. |
| 2008-09-29 | S | 10 | 10 | 10 | 10 | Yes | Thanks so much for responding. I haven't checked the monitor as yet but I appreciate your putting your answer in everday terms so that the common person will understand. |
| 2008-08-06 | Shlomo | 10 | 10 | 10 | 10 | Yes | |
| 2008-08-06 | Joe | 10 | 10 | 10 | 10 | No | Will be able to provide re-evaluation after we attempt this installation. Appreciated the quick and knowledgeable response! VERY much appreciated! |
| 2008-07-07 | Lynn | 10 | 10 | 10 | 10 | No | Thanks Steve ! I had to call the county Sheriff in the afternoon when it was still going. They finally contacted the alarm company - who doesn't monitor very well !! 12 hours of alarm ringing. |
| 2008-06-20 | Joseph | 10 | 10 | 10 | 10 | Yes | Thank you much for the effort. I really appreciate it. I will remember what you wrote and see what I can do. |
Answers by Expert:
Steven Burman
Expertise
Any question related to CCTV, ACS, IDS, PIDS, and Systems Integration
Experience
20 years in the design and installation of security systems. 7 years experience in port and maritime security systems.
Publications
Government Security News
Education/Credentials
Various Factory Certifications
Past/Present Clients
Moffatt & Nichol, Engineers (Port of Long Beach, Port of San Diego, Alabama State Docks), Disney Studios, McDonnell Douglas, Various Celebrities
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