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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-11 | Melisande | 10 | 10 | 10 | 10 | No | Thank you very much John!! Hi think that the UPS is an excellent suggestion!!! |
| 2009-11-07 | Paul | 10 | 7 | 10 | 5 | No | I believe John is truly an expert in his field and I do appreciate his willingness to take time to share. I would ask his advise again if he'd be willing to give it but since you are asking me for my opinion I feel I need to express some concerns. In his bio he states that he has a business and that's fine but what bothers me, is his answers that refer you to products that he sells. Secondly, after reading my answers I went on to read others he wrote and I feel he may confuse issues with too many technical facts to show his grasp of the subject rather than to enlighten. These concerns are more personal and it could just be me but what I know for sure is, I do not like receiving a follow up email right after his answers telling me to respond with a rating.After my first ans. I received the ans again with 2 seperate email reminders and I hadn't even had a chance to read the whole answer. The site explains the procedure well enough that I feel these "reminders" from John are out of line and of all ..... |
| 2009-10-20 | Craig | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-01 | Shaun | 9 | 9 | 10 | 10 | Yes | Hi John, thank for you quick and comprehensive response. I now have a better undrstanding of my situation. I still need to fully understand what exactly I need to buy and how it should be hooked up. I will go to the sites as recomended and start from there. Again thanks Shaun Peru |
| 2009-09-21 | Carmen | 10 | 10 | 10 | 10 | Yes | your advice worked like a charm, i can now open garage and use laundry, yea!... your were absolutly right looks like many things will need replacing will defenetly look into surge protectors in future... thanks again. |
| 2009-09-21 | Jeanne | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-10 | David | 10 | 10 | 10 | 10 | No | Excellent Reply, Thank You |
| 2009-09-06 | Sherrill Lester | 10 | 10 | 10 | 10 | No | I did not get this answered question separate from the survey. So it was of no use. Repaired for $135.00 by service call same day. |
| 2009-09-05 | Steve | 10 | 10 | 10 | 10 | No | |
| 2009-09-05 | morgan | 10 | 10 | 10 | 10 | No | Thanks. Ordered fuses and reset using the installers code. |
| 2009-08-31 | Rob | 8 | 8 | 10 | 10 | No | John was unable to answer my question, but was prompt and attmpted to help. Thanks John for trying. I managed to do it through trial and error in the end and I didn't electricute myself (too much). |
| 2009-08-25 | Teresa Weaver | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-24 | Allen | 10 | 9 | 10 | 10 | No | Thank you for the help. |
| 2009-08-24 | Allen | 10 | 9 | 10 | 10 | No | Finding an expert to ask detailed questions is greatly appreciated. |
| 2009-08-22 | Mary | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-19 | pete | 10 | 10 | 10 | 10 | No | thanks... i will follow your advice |
| 2009-08-10 | emma | 10 | 10 | 10 | 10 | No | Thank you for your quick response, I have passed your comments / answer, on to our contractor. Again, thank you, Emma |
| 2009-08-05 | Steve Waldman | 10 | 10 | 10 | 10 | No | Thanks for the quick responce. I'm still dealing with the problem and have to do more research. |
| 2009-07-29 | Will | 10 | 8 | 10 | 10 | No | |
| 2009-07-29 | morgan | 10 | 10 | 10 | 10 | Yes | Very helpful and professonial. Quick response. Thanks. |
| 2009-07-24 | Cliff | 10 | 10 | 10 | 10 | No | Thanks John for trying to find the solution. Unfortunately, I already went that route and was given the same answer. |
| 2009-07-16 | Tyler cobb | 8 | 6 | 4 | 10 | No | that was an alright answer but im satified |
| 2009-07-14 | Chris | 8 | 9 | 10 | 10 | No | |
| 2009-06-26 | Will | 10 | 10 | 10 | 10 | No | |
| 2009-06-25 | Scott | 10 | 10 | 10 | 10 | No | Thanks for the advice. I am going to replace some of the sensors. That should tell me if the sensors/batteries are bad or if there is some other interference. Scott |
| 2009-04-27 | Andrew | 10 | 10 | 10 | 10 | Yes | thanks John. I will pass it on to my tech. I think the old dying battery was left too long. thanks again for the very quick reply |
| 2009-04-09 | ramona | 10 | 10 | 10 | 10 | No | He was right about the answer. it was not the battery. Thank you. |
| 2009-02-09 | steve | 10 | 10 | 10 | 10 | Yes | |
| 2009-02-09 | Daniel | 10 | 10 | 10 | 10 | Yes | John was very knowledgable and I could not have asked for more. He really broke down the steps of what I should try. I can tell that he is an expert in this field. |
| 2009-02-09 | Toby | 10 | 1 | 10 | 10 | No | I didn't get an answer to my question. I got an editorial. They question was: What is REQUIRED to become a qualifying agent in the State of Tennessee. Please read your professional's response. He did NOT answer my question, he only gave advice I wasn't seeking and already knew anyway. |
Answers by Expert:
Power Quality and Lightning protection for Burgs, Fire, CCTV, and Gate access systems. I also want to hear about Back up Generator issues effecting your electronic equipment. I know all 24 manufactures of fire alarm panels. If you ask me I will tell you who I think is the best, and who is the worst. A lot has changed in 30 years, and many consumers have no idea what they are buying, and what they should expect for reliability for their systems. The question is, why are you paying for so many repairs? In the South, re-occurring revenue is extremely important. Do you fall in that category?
18 years trouble shooting every name brand in after market lightning issues.
Organizations
Stormin Protection Products Inc.
Publications
Wrote a book in 1992, The Conspiracy of Electronics and you pay for it. Copyright 1993, by Terra Publishing, Salamanca NY.
Education/Credentials
BSEE, MSM
Awards and Honors
Inventor of many surge suppression and Power Guards used here in the USA
Past/Present Clients
All 23 manufactures of fire alarm panels, several gate access mfg, Hard Rock Casino,

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