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Cleaning Up/Jahann and Sons Persian Rugs
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-08-19 | Sebastian | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-06 | Karla | 10 | 10 | 10 | 10 | No | Thank you so much. I will send u a picture of it as soon as I have help rolling it out!! |
| 2009-08-01 | Wendy | 10 | 10 | 10 | 10 | No | |
| 2009-07-13 | helyn | 10 | 10 | 10 | 10 | Yes | Really helpful I,m most impressed Thankyou |
| 2009-04-28 | Karen | 10 | 10 | 10 | 10 | No | I do appreciate the response very much! I wish that I could have sent pictures, but in the meantime of my asking the question, my husband threw away the carpet, so now I will never know its' true value! Have a great day, and oneday I will have another question~ Karen |
| 2009-04-07 | Susan | 10 | 10 | 10 | 10 | Yes | Thank you for the quick response. And thanks for confirming what I thought. I'll give it a try. |
| 2008-11-20 | rita | 10 | 10 | 8 | 10 | No | Ver usefull site it help me avoid doing a wrong decisión |
| 2008-07-09 | denise | 10 | 10 | 10 | 10 | Yes | Very prompt and helpful. |
| 2008-06-19 | Joe | 10 | 10 | 1 | 10 | No | |
| 2008-04-10 | Lydia | 10 | 10 | 10 | 10 | Yes | Thank you so much for your response. Unfortunately, I live in Pasadena, CA. Fortunately, if I get afraid of doing this myself, there are a lot of Oriental Rug merchants in our area, Finding your website was a great thing!!! Thanks, again. |
| 2008-02-25 | jane | 10 | 10 | 10 | 10 | Yes | Excellent Service, thank you very much |
| 2008-01-28 | Vivian | 10 | 10 | 10 | 10 | No | This was very prompt, on point, and useful. It was also very friendly. Just what I was looking for. Thanks very much. |
| 2008-01-07 | roz edelman | 10 | 10 | 10 | 10 | Yes | |
| 2008-01-07 | Steve | 10 | 10 | 10 | 10 | Yes | Thank you for the advice, Katie. And a Happy New Year to you, too! |
| 2007-11-17 | Martha | 10 | 10 | 10 | 10 | No | Thank you! |
| 2007-10-25 | Amy | 10 | 10 | 10 | 10 | No | Thanks so much for your comments. It's very helpful. |
| 2007-10-04 | cynthia fisher | 10 | 10 | 10 | 10 | Yes | I received a very fast response. My questions were all answered. Can't wait to try the suggestions. Feel they were the safest way of cleaning my Orential rug. |
| 2007-08-01 | Alicia | 10 | 10 | 10 | 10 | Yes | Terrific and quick response. She went to much trouble and time to educate me on the proper way to clean my Persian rugs! THANKS!!! |
| 2007-07-24 | Melody | 10 | 10 | 10 | 10 | Yes | Thank you so much for answering my question so promptly. I am living in West Virginia, not sure if this type of treatment would be available in this area. |
| 2007-06-13 | robbie | 10 | 10 | 10 | 10 | No | Thank you for the reply that's exactly what we did! The rug is inset it's 20x24 and surronded by wood. |
| 2007-01-30 | Susan | 10 | 10 | 10 | 10 | No | Fast and Free! |
| 2006-11-27 | kim | 10 | 10 | 10 | 10 | No | I appreciate the answer and the details. |
| 2006-08-25 | Caryn | 10 | 10 | 10 | 10 | Yes | I'm glad toothpaste is a "good" thing to have spilled! :) I was afraid of having to wet the carpet because the smudges are many and close together. But I'm up for it. Better get it before it dries. Thanks for your prompt response!! |
| 2006-07-06 | Ana Lares | 10 | 10 | 10 | 10 | No | Very quick and thorough answer. Thank you! |
Answers by Expert:
Jahann and Sons Persian Rugs
Expertise
I can answer any and all questions you have regarding the cleaning, restoration and repair of Oriental rugs. I am more than happy to view your pictures via email and to give you advice on what you can do yourself and what needs to be left to the pros. I can also advise on the cost-effectiveness of repair on your rugs.
Experience
My family has had a Persian carpet store in the Washington, DC metro area for nearly 30 years (www.jahannandsons.com).
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