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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-10-29 | Elsa | 10 | 10 | 10 | 10 | Yes | OMG.It seems like you want to keep me busy for a while. hehe! It's o.k. as long as my windows are nice and clean. |
| 2009-07-26 | Nika | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-06 | Chris | 10 | 10 | 10 | 10 | Yes | A very clear and well explained answer to my question, with an invitaion to follow up should I stil have a problem. Very quick response |
| 2009-05-08 | Ted | 10 | 10 | 10 | 10 | Yes | Thanks you for your input. I did already use Crud Kutter at 1-10 with warm water and it worked great. In fact when I put up the screens in our dinning room o the west side of the house I asked my wife if she wanted the screens up and her response was of course. I said they are already up but so clean she couldn't see the screens. Thanks again Ted |
| 2009-02-21 | Andrew | 10 | 10 | 10 | 10 | No | Thank you so much for this first-rate advice. Much appreciated! |
| 2009-01-13 | Ann | 10 | 10 | 10 | 10 | Yes | Very helpful and informative. |
| 2008-11-06 | Ann | 10 | 10 | 10 | 10 | Yes | You are terrific to explain it so carefully to me. I'm looking forward to having clean windows and I'll let you know how it works out! Thank you very much. Ann |
| 2008-08-19 | kathy gaston | 10 | 10 | 10 | 10 | No | |
| 2008-01-06 | Mike | 10 | 10 | 10 | 10 | No | Thanks Robert I'll get in touch with the contractors first and ask them to sort it out. |
| 2007-11-24 | Jim | 10 | 10 | 10 | 10 | Yes | Thanks for your knowledgeable reply Robert. I appreciate you taking the time to participate on this site. Now its time to roll up my sleeves and beat this shower door! |
| 2007-09-23 | Joan | 10 | 10 | 10 | 10 | No | Excellent and fast response, I will contact RL again with any question I have. Thank you |
| 2007-06-29 | Mary | 10 | 10 | 10 | 10 | Yes | Wow!!! That's great help. Thanks so much for your time and very explicit recommendations. Vey much appreciated. Mary |
| 2007-06-07 | Ellen | 10 | 10 | 10 | 10 | Yes | Thank you SO much for the great advice and careful explanation of how I can restore these windows! I will take Option #2, because I have more time than money. Not a whole lot of time... but restoring this old place has just about run me out of money! So time is still the winner :-) In any event, I will look for that Safe Restore product. Any ideas where I might find it (and/or an assortment of the window products) in the San Jose area, where I live? Once again, thank you for sharing your knowledge and your time! ~Ellen~ |
| 2007-04-21 | Kate | 10 | 10 | 10 | 10 | Yes | Hi, Rob-- You don't happen to be in the San Francisco Bay area, do you? :>) I'll definitely get back to you when I get the screens pried off! Thanks very much! |
| 2007-02-22 | lisa | 10 | 10 | 10 | 10 | Yes | very swift with answers and quite knowledgeable |
| 2007-02-21 | lisa | 10 | 10 | 10 | 10 | Yes | thanks for the help |
| 2006-12-03 | Len | 10 | 10 | 10 | 10 | No | Focused and to the point! THX! |
| 2006-11-30 | Rosemary | 10 | 10 | 10 | 10 | No | Thank you very much for your help. It was very useful and our windows look much better. |
Answers by Expert:
I'm happy to answer any questions you have regarding the cleaning and restoration of your windows. I can also view your pictures via email and give you advice on what you can do yourself and what needs to be left to the pros. I can also give advise on scratched glass, how to repair it & what caused it. Pressure washing and gutter cleaning are other areas of expertise.
Over 20 years in the window cleaning industry, owning and operating two window cleaning companies, Rob's Window Cleaning http://www.robswindowcleaning.com and Window Masters http://www.mywindowmasters.com and http://www.robscleaningservice.com
Organizations
IWCA, window cleaning network, chamber of commerce
Publications
"Window Cleaner" magazine
Education/Credentials
International Window Cleaning (IWCA) training on man lifts, awning cleaning and window cleaning.
Awards and Honors
Voted best window cleaner in Western Kentucky.
Past/Present Clients
Applebee's, Cracker Barrel, CVS Pharmacy, Dairy Queen, Dollar General, Edward Jones, Enterprise Rent A Car, Ethan Allen, Fashion Bug, Fazoli's, FYE Music, GNC, H&R Block, Hardee's, Hot Topic, Kentucky Dam Village, Kroger, Logan's Roadhouse, Market House Museum, O' Charley's, Radio Shack, Rafferty's, Remax, Sirk & Co., Stanley Steamer, State Farm, Steak N Shake, Talbots, The Buckle, The Gap, The Outback, Toys Are Us, Victoria's Secret, and hundreds of others.

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