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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-09-21 | Jennifer | 10 | 10 | 10 | 10 | No | |
| 2009-08-19 | catherine | 10 | 10 | 10 | 10 | Yes | Chester has been enormously helpful, thanks so much for this site and for his time. THANKS CHESTER |
| 2009-08-18 | catherine | 10 | 10 | 10 | 10 | Yes | thanks for answering so quickly, i can't send a picture as i am in another state from the lamp, live near portland, me. in new hampshire, 3 hrs. to Boston, and i assure you it is a real tiffany, been in the family since early 1900's or even abit earlier, lovely kind of watery greens, pond lilies ,pond lily leaf base, all original, but as i say some panes to be replaced or cracked, probably aven the wiring is original except the plug.This is why i need a real expert, and i know it will cost some money, but i want it back in really good shape, beautiful patina on the base. Do you know if Tiffany repairs it's own lamps somewhere? |
| 2009-07-07 | wayne | 10 | 10 | 10 | 10 | Yes | Mr. Reinhardt responded quickly to the question and most important, it WORKED. Thanks |
| 2009-07-02 | Claudia | 7 | 10 | 10 | 10 | No | Thanks for the referral, Chetty, but they no longer make a patina to give brass that nice, new-brass look. I keep hoping someone will have a stash of it somewhere! |
| 2009-05-27 | Ron | 10 | 9 | 10 | 10 | No | Thanks very much for your help. I haven't had a chance to try the repair yet but wanted to respond. I had the same thought about how the repair would be done but now I feel confident to give it a try. |
| 2009-03-25 | Sandy | 10 | 10 | 10 | 10 | Yes | I was totally impressed with Chesters answer. He answered me immediately, and I completely understood everything he said. I had never used this service in the past. I've already told five people I've seen how fantastic it is. Thank you so much, Chester. I will let you know what happens, but it may take me a while. |
| 2009-03-10 | Barbara | 8 | 9 | 10 | 10 | No | |
| 2009-03-05 | Debbie | 10 | 10 | 10 | 10 | No | Thanks, I will purchase the 14gauge. I have done a few in the past, but always at a class with an expert on hand to help in case I had questions. I have my own little area at home in the basement my husband set up for me. I havent done any projects for a few years. I just recently got back into it and realized how much I missed it. Im glad I stubbled across your site. Any other questions I have I know where to go. Thanks for your quick response. Debbie |
| 2009-03-04 | Tanya | 10 | 10 | 10 | 10 | No | Thank you very much - i realy need study more english))) My husband live in Uk, i in Ukraine))) He wanna help but dont know how)) so... my qwestion is - how i can cut simmetrical part of glass - i try do - but they all time different((( and then i cant making all together - they look different what i do wrong? thank you Tanya |
| 2009-01-16 | Craig | 10 | 10 | 10 | 10 | Yes | Thanks... I was concerned about melting the patina with the solder might cause toxic fumes or otherwise make the pieces unusable. Glad to know I was wrong! I'll try it today! |
| 2008-10-14 | joe | 10 | 10 | 10 | 10 | Yes | Hi Chester Thanks for the very prompt response. I will give your suggestions a try. Again, thank you. Joe |
| 2008-10-12 | Carol | 10 | 10 | 10 | 10 | No | Thank you so much for your super quick and informative response. |
| 2008-09-26 | leilani | 10 | 10 | 10 | 10 | Yes | very prompt and knowledgeable |
| 2008-09-23 | Tina | 10 | 10 | 10 | 10 | Yes | Thank you very much for your advice. It will be very helpful. I will keep you posted. |
| 2008-09-03 | Kristina | 10 | 10 | 10 | 10 | Yes | |
| 2008-07-16 | mike | 10 | 10 | 10 | 10 | Yes | Thanks Chester. |
| 2008-07-09 | Brian | 10 | 10 | 10 | 10 | No | thank you very much |
| 2008-05-13 | Jeffrey | 10 | 10 | 10 | 10 | Yes | Thanks |
| 2008-05-08 | Flo | 10 | 10 | 10 | 10 | No | |
| 2008-04-23 | Terry Jackson | 10 | 10 | 10 | 10 | Yes | Thank you so much. I am glad you suggested the foil. It was kind of what I had in mind but didn't know how to seal it or if the 2 pieces would actually work. I loved the beveled suggestion. Thank you so much for you quick response. |
| 2008-04-02 | Patricia | 10 | 10 | 10 | 10 | Yes | Great site. My question was answered with in the hour. I will deffently be back. |
| 2008-03-28 | Amanda | 10 | 10 | 10 | 10 | Yes | Thank you for your help. I will try to repair without removing the window. Thanks again! |
| 2008-03-03 | Rosalind | 10 | 10 | 10 | 10 | Yes | |
| 2008-02-24 | Charles | 10 | 10 | 10 | 10 | No | Thank you for you response. It gave me some confidence to not worry so much about the glass and maybe help settle a dispute with my wife about painting the wood :) |
| 2008-02-11 | sarah | 10 | 10 | 10 | 10 | No | |
| 2008-02-11 | Beth | 10 | 10 | 10 | 10 | No | Thanks! The wax is a great tip! |
| 2007-12-24 | Darla | 10 | 10 | 10 | 10 | Yes | Thank You, this has helped me understand my purchase. |
| 2007-11-26 | leilani | 10 | 10 | 10 | 10 | Yes | very good. He seemed genuine and sincere in his effort to help. |
| 2007-11-14 | Fritz | 10 | 10 | 10 | 10 | No | Please let me know how to get pix to you. Thanks a bunch |
Answers by Expert:
i can answer all question's pertaining to repair of stained glass lamp's and window's also anything to do with building them also question's about patinas
i have been making lamp's and window's for 35 year's and still love it
Organizations
none
Publications
none
Education/Credentials
none
Awards and Honors
having people call me to make lamp's

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