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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-16 | Joe | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-28 | ryan | 8 | 10 | 10 | 10 | No | thanks, i know for sure, it's going into a display case. |
| 2009-10-23 | Aimee | 10 | 10 | 10 | 10 | Yes | Thanks for answering so quickly. If I do ever find the part, I'll let you know. |
| 2009-10-22 | Bennett | 10 | 10 | 10 | 10 | Yes | Frank is not only an expert in his field, but his answers are very well thought out and very clear & easy to understand. It is also clear that Frank is an enthusiast in his subject and is very willing to help those less knowledgeable than him. Hs is a top notch Expert. |
| 2009-10-16 | Muir | 7 | 10 | 10 | 10 | No | Very happy with the explanation and answer - |
| 2009-09-30 | Darren | 10 | 10 | 10 | 10 | Yes | Very good, clear answer to my questions. Thanks Frank!! |
| 2009-09-30 | Darren | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-01 | Rusty | 10 | 10 | 10 | 10 | Yes | thanks so much I now know more than what I did THANKS FRANK!! Ill check e-bay out like you sugested,,,Thanks again Rusty |
| 2009-09-01 | Danny | 10 | 10 | 10 | 10 | Yes | Thanks Frank excellent answer to the question. So glad to have found this Website and experts like you. Have a nice day. |
| 2009-08-03 | John | 10 | 10 | 10 | 10 | Yes | Hello Frank, You have been very helpful - thank you. In the process I have learnt a lot of useful tips which I am sure will stand me in good stead. Keep up the good work. Kind regards, John |
| 2009-07-29 | John | 10 | 10 | 10 | 10 | Yes | Thanks very much for your response Frank. I should have said power pack since I am running other ho engines with them. I will check my motors. Thanks again. John |
| 2009-07-27 | Mike DeCosta | 10 | 10 | 10 | 10 | No | Thanks soo much for this great service |
| 2009-07-13 | Mike | 10 | 10 | 10 | 10 | No | Thks .. |
| 2009-07-12 | David | 10 | 10 | 10 | 10 | No | Thank you somuch for your reference site, the NWSL group. Cheers! David |
| 2009-07-10 | John | 10 | 10 | 10 | 10 | Yes | A very quick and helpful response. I am very grateful because I could not have sorted out the problem on my own' Many thanks, John |
| 2009-07-08 | John | 10 | 10 | 10 | 10 | Yes | A very helpful response. I now know what area to look at - and I have learnt a lot more about the Big Boy. Thank you |
| 2009-07-06 | Steve | 10 | 10 | 10 | 10 | Yes | Many thanks Frank. Best regards Steve Ward |
| 2009-06-19 | Jaspal | 10 | 7 | 10 | 10 | Yes | |
| 2009-06-06 | dave | 10 | 10 | 10 | 10 | Yes | thank you very much i will give it a try |
| 2009-06-04 | New to Fastrack | 10 | 10 | 10 | 10 | No | That was what I was thinking too thanks for the comformation |
| 2009-05-09 | Johnny | 10 | 10 | 10 | 10 | Yes | Thanks for the very quick response to my question. |
| 2009-04-24 | Roger | 10 | 10 | 10 | 10 | No | THANKS, Frank, for the info. I have ordered the suggested book; I hope it reveals some new, workable and affordable ideas. |
| 2009-04-20 | kevin | 10 | 10 | 10 | 10 | No | frank...thanks for your prompt reply, i have several boxes, one of which i purchased retail and you may be right about them not having any info sheets included. i believe i will just attach the headlamp clips to the front truck or inside of the shell. since they all run on the bench i am sure i can get track operation also....thanks for the help and for this service....it's great!!!....regards....kevin... |
| 2009-04-20 | Jennifer | 10 | 10 | 10 | 10 | No | |
| 2009-04-15 | Jim Kogle | 10 | 10 | 10 | 10 | Yes | Thanks for your response and info. It appears that the icken locomotives are rare. I'll keep digging. Regards, Jim |
| 2009-04-15 | Dominick Leone | 10 | 10 | 10 | 10 | Yes | Frank,I can't thank you enough. No one I spoke to locally had any idea. I don't think re-wiring the layout would be practical since everything else works fine. I will try to find someone who can re-wire the engine. Thanks again Dom |
| 2009-04-10 | Rich | 10 | 10 | 10 | 10 | Yes | Thank you for the great info! I planned on using the track for display only, hence the desire for the clean look. Have a great day! Rich |
| 2009-04-09 | Joe | 10 | 10 | 10 | 10 | No | Many thanks Frank, I will seek out the articles you advise and perhaps follow the work indicated. Joe |
| 2009-04-04 | Bill Kelley | 10 | 10 | 10 | 10 | No | Have found and called Tony's Train Town in NJ. They will take care of my problem. Thank you for your help. Bill Kelley |
| 2009-04-02 | Andy | 10 | 10 | 10 | 10 | Yes | Thanks a bunch Frank... I'm placing lock-on's every 12-15 ft. I will use the railking real trax clips instead of soldering. A thounsand thanks again Frank. |
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Answers by Expert:
I CAN NOT DIAGNOSE equipment problems or ESTIMATE DOLLAR VALUES of your equipment, by email. I have been active in model railroading for forty years. I can answer, or find answers, to questions on most aspects of model trains, railroad equipment or buildings. I have a good knowledge of prototype railroads. I have been employed by five model railroad equipment manufacturers/suppliers and worked for a prototype railroad. I have served, twice, as the president of a local model railroad club. I have been employed as a Reference Librarian, at a university, for the last fifteen years and am used to tracking down resources for patrons.

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